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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

October 26, 2024

Fred was great! He helped me get into a used vehicle In my price range. No haggling! More

by kellycelestin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We appreciate your feedback and are glad to hear that Fred provided you with excellent service while helping you find a vehicle within your budget. Enjoy what you drive - Team Longo

October 25, 2024

I love the service the provided me. It was fast and excellent but it cost me a arm and a leg More

by Damo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that you loved the service and found it to be fast and excellent. We truly value your feedback. We understand that quality service can sometimes come at a premium, and we appreciate your understanding. Team Longo

October 24, 2024

Service Department took care of my tire purchase and installation along with oil change and wheel alignment in a timely and professional manner. More

by VicH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu,Abilene Araujo
Oct 24, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with our Service Department on DealerRater! We’re thrilled to hear that you were pleased with your tire purchase, installation, oil change, and wheel alignment. Make it a great day - Team Longo

October 24, 2024

I have both bought my cars and serviced my cars at Longo for many years. I have always received curtious service and clear explanations of what is recommended. More

by prod-0.zeros
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Longo Toyota responded

Thank you so much for your thoughtful review on DealerRater! We truly appreciate your continued trust in us for both your vehicle purchases and servicing over the years. It’s wonderful to hear that you’ve consistently received courteous service and clear explanations from our team. Team Longo Toyota

October 23, 2024

Agustin from service helped me with servicing my vehicle. Got me in and out in no time. Same great service from Longo as always to keep my car in good maintenance. More

by Htran909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Agustin from our service team assisted you efficiently and got you in and out quickly. We’re committed to maintaining the high standards you expect from Longo.

October 23, 2024

Jose Luis del Solar is an excellent person and very professional attention. I am very happy with my purchase 👌 More

by Juan vera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Longo Toyota responded

We appreciate you sharing your experience on DealerRater. It’s great to hear that Jose provided you with excellent and professional service. Your satisfaction means a lot to us and please enjoy what you drive - Team Longo .

October 23, 2024

I recently took my car to the dealership for maintenance, and had a fantastic experience. The representative who assisted me was exceptional, he provided excellent customer service and answered More

by Sarah:)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Oct 23, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us on DealerRater! We’re thrilled to hear that you had a fantastic visit and that our representative provided exceptional service. Your feedback about the timely maintenance and our commitment to customer satisfaction truly means a lot to us. We strive to make every visit smooth and stress-free, and it’s wonderful to know we achieved that for you. Team Longo

October 22, 2024

Very friendly, accommodating and fast service. Highly recommended. This was by far the best dealership to service my vehicle More

by Abeperez109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on Dealer Rater! We’re thrilled to hear that you had a positive experience with us and found our team friendly, accommodating, and fast. Your recommendation means the world to us, and we’re delighted to be your go-to dealership for servicing your vehicle. Team Longo

October 22, 2024

Unbelievable customer service! Staff is always attentive to clients needs and comfort. The professionalism is thru the roof! More

by AngieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Longo Toyota responded

We truly appreciate your kind words on DealerRater. It's rewarding to hear that our team's attentiveness and professionalism made such a positive impact on your experience. Your feedback inspires us to continue delivering exceptional service to all our clients. Looking forward to your next visit! Team Longo

October 21, 2024

This was a great dealership and the people here made my first car buy smooth and stressless. More

by DANIEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Longo Toyota responded

Thank you for your kind words! We’re so glad to hear that your first car buying experience with us was smooth and stress-free. Our team is dedicated to providing exceptional service, and it’s rewarding to know we met your expectations. Team Longo

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