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Longo Toyota

El Monte, CA

4.8
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,839 reviews

March 04, 2024

Jimmy was our salesperson in purchasing 8 RAV4 Hybrids cars for our community of Sisters in three locations. He was wonderful to with, and came through with every promise. We worked with him over a perio More

by Sr Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Longo Toyota responded

It’s always rewarding to receive feedback like this. We truly believe our employees are our most valuable asset setting us apart from other dealerships. We’re fortunate and thankful to have Jimmy as a member of our Team. Thank you for shopping @ Longo Toyota and please enjoy what you drive

March 04, 2024

Best experience in a car dealer, and the sales person Mr. Michael Kim, excellent, thank you so much. More

by dodgersmama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Longo Toyota responded

Congratulations and welcome to the Longo Toyota family

March 04, 2024

Longo Toyota is an excellent dealer for leasing or buying. The buy process went smoothly and gave an excellent monthly price. More

by melina1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Liukimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hovig Baghdassarian
Mar 04, 2024 -

Longo Toyota responded

We're so happy you came to Longo Toyota for your vehicle needs and please enjoy what you drive.

March 03, 2024

Fred is very friendly and makes the vehicle purchase process simple and easy to understand. This is my first time to stop by Toyota and Fred shows me around as if this is his home! I feel very comfortab More

by mkl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Longo Toyota responded

We know you have many choices when selecting a brand | dealer and we're humbled to have earned your business @ Longo Toyota.

March 03, 2024

Big selection of preowned vehicles. Ashely was not helpful or friendly but Sam stepped in and took care of me. Satisfied with his efforts and his friendly demeanor. Thank you Sam for pr More

by Estellaa1970
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Sales Manager, William Phan will be reaching out to you to discuss this matter further, once he's done researching what may have transpired during your visit with our team. Thank you again for bringing this to our attention. Team Longo

March 03, 2024

Great customer service making for the best buying experience. Really appreciated the attention to detail. Thank you so much to Aaron, Harley and Elise for making it a wonderful experience to buy our More

by MYamachika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Misajon, Elise Fong
Mar 04, 2024 -

Longo Toyota responded

What a great way to start off our week @ Longo Toyota. Thank you for taking time out of your day to post your experience online. Enjoy what you drive - Team Longo

March 02, 2024

Very professional, fast and helpful, the lady that took my car in explain very good. More

by cortezroofing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itzia Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy the team took wonderful care of you during your visit.

March 02, 2024

I purchased my car from here. I’m too far away from this location now but I still drive to get my car do its routine maintenance from Longo. I sometimes can watch the mechanic do More

by Luku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Longo Toyota responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Service Manager, Danny Guerrero @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

March 01, 2024

Cassey was very detail oriented and insightful throughout the purchase of my Toyota. I will definitely return to buy another car from him. More

by Andre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota. Have an amazing weekend and call us if you need us

March 01, 2024

Great customer service from Christian Egurvide, he was very attentive to my mom and I, he answered all of our questions. I am very happy with my new Toyota. Great customer service from Longo Toyota. More

by Margaret Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Longo Toyota responded

Please tell you mom Longo Toyota says hello and to please enjoy what she drives. We're honored to serve you and your family

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