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Longo Toyota

El Monte, CA

4.8
4,976 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,976 reviews

October 02, 2013

Just got a Prius c here from Tony Hua. I had asked for Just got a Prius c here from Tony Hua. I had asked for quotes from over 30 dealerships in California. Tony gave me the lowest price. On the day More

by PriusCAndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Oct 03, 2013 -

Longo Toyota responded

Dear PriusCAndy, My name is Regina Cortes, Guest Relations Supervisor. WOW! I'm so happy to read that Tony Hua has exceeded your expectations. We know how valuable our guest time is and we certainly appreciate the time you taken to write this review. Thank you! Congratulations on your new Prius C! Come back soon, Regina Cortes

September 29, 2013

I'm not saying George Sun is a bad guy. He isn't. He's an extremely shrewd care salesman. So shrewd, in fact, that you should avoid him and deal with somebody else. He's like the tough high school te More

by someGirl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Sun
Oct 07, 2013 -

Longo Toyota responded

Dear someGirl13, My name is Regina Cortes, Guest Relations Supervisor for the dealership. Please allow me to apologize on behalf of our sales team, regarding your experience you encountered with George. I wanted to thank you for taking the time to share your feedback as this helps us to learn and grow to better serve our guests. We do take our guest's experiences very seriously and it is important to me that we gain our client's trust and confidence. I hope you take some comfort knowing that I have addressed your feedback with our Management Team. I would like to discuss your experience in more detail. Please feel free to contact me directly at (626) 580-6268 or regina.cortes@longotoyota.com Warmest Regards, Regina Cortes --------------------------------------------------------------------------------

September 23, 2013

Tony was sensitive to my personal and financial needs and provided me the best options available. He quickly developed a personal rapport and treated me much better than other dealers I had visited days pri More

by benrodri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Sep 25, 2013 -

Longo Toyota responded

Hello Benrodri, All of us here at Longo, wanted to thank you for the time you've taken to post this wonderful review about Tony. We couldn't agree with you more what a huge part Tony plays with the branding of our company. We've already shared this review with Tony's team including his reporting manager. Hurry back Kary

September 12, 2013

I just bought a prius V from Tony Hua at Longo Toyota. It's the first time in my life I had such an honest and kind car salesman! He gave me a great price on the car and I shopped around a lot. At the f More

by zibi1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Sep 16, 2013 -

Longo Toyota responded

Dear Zibi1128, Hello my name is Regina Cortes, Guest Relations Supervisor for Longo Toyota/Scion. Congratulations on your Prius V! I’m happy to read that both Tony Hua and Brian Lee have made your visit with Longo a great one. Thank you for sharing your wonderful experience with us and all our readers. I will be sharing this with not only with Tony and Brian but also their management team. Please don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers! Longo Toyota Facebook - http://www.facebook.com/longotoyota Twitter - http://twitter.com/longotoyota Come back soon! Regina

September 11, 2013

1. Tony is a nice, patient, funny person who gave me quick, easy and enjoyable car buying experience. 2. My mom is usually very picky and hard to deal with, but he made my mom satisfied and happy with h More

by melodym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua, George Sun
Sep 12, 2013 -

Longo Toyota responded

Dear Melodym, My name is Regina Cortes, Guest Relations Supervisor.Fantastic news! It is a pleasure to read that Tony Hua exceeded both your mom and your expectations. We are very happy that you have chosen Longo for your auto care needs. Thank you for sharing with us your awesome experience! I will pass your review to Tony and his management team. Don't forget to your friends and family! Warmest Regards, Regina Cortes Guest Relations Supervisor regina.cortes@longotoyota.com

September 02, 2013

We have been long time customers since 2001 and have bought four of our Toyota vehicles from Cesar; not to mention our family and friends have also purchased their Toyota vehicles with Caesar's help. H More

by mauleod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2013 -

Longo Toyota responded

Dear Mauleod, My name is Regina Cortes, Guest Relations Supervisor for Longo Toyota/Scion. Wow, this is awesome to read that Cesar Macalino has not only met your expectations but he has exceeded for many years. First I would like to thank for allowing us to help you with your auto care needs since 2001. We know there are many options and dealers and you have chosen to give us the opportunity to assist you. We are very thankful for your wonderful review and I will be sharing with Cesar and his entire management team. Congratulations on your new Prius C! Come back soon! Warmest Regards, Regina Cortes Guest Relations Supervisor regina.cortes@longotoyota.com

September 01, 2013

This branch was referred to me by my boss. He was in contact w/ Steven Hess prior to my visit at the dealership which he was provided of several quote of cars that I would be qualified for. Went there More

by oasisannabelle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
STEVEN HESS
August 23, 2013

When we first started thinking about purchasing a toyota, we automatically knew that the choice needed to be as large as possible. we were recommended to the Longo toyota dealership in El Monte CA. we drove More

by kilrpunishr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2013 -

Longo Toyota responded

Dear Kilrpunishr, My name is Regina Cortes, Guest Relations Supervisor for Longo Toyota/Scion. First allow me to thank you in behalf of Alex and our Management Team for sharing your fantastic review with us and others. We know you have many choices when it comes to choosing a dealership and we're very honored that you have chosen Longo for your auto care needs. It's wonderful to read that Alex not only met your sales expectations but he exceeded them. Thank you for giving us the opportunity to serve you! Come back soon, Regina Cortes Guest Relations Supervisor regina.cortes@longotoyota.com

August 13, 2013

Let me tell you it has not been easy shopping for a vehicle considering the factors I could only bring to the table but Tony Hua from longo toyota was amazing. I can tell he really cared about me. He h More

by lgloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Aug 13, 2013 -

Longo Toyota responded

Wow - Wow - Wow Igloria - My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion - I wanted to thank you so much for posting such a great review on Tony. I know this is going to make his day, it certainly has made mine. Hurry back and keep spreading the word about Longo and Tony. Sincerely, Kary

August 09, 2013

Tony Hua is the reason to go to Longo above any other! He made my car buying experience comfortable and easy. He got me the exact car I was looking for. Longo Toyota stands up to it great reputation of servi More

by dhinh21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Aug 13, 2013 -

Longo Toyota responded

Dear dhinh21 - Thank you for the shout out about not only Longo Toyota/Scion but also about Tony Hua. He is such an asset to our company and really takes pride in working for our company and more importantly for our guests. If there is anything Tony or I can do, please do not heistate to contact us, were always here to help! Enjoy your brand new vehicle and don't forget to keep telling all your family and friends about Tony and about Longo Warmest regards, Kary Loefler Guest Relations Director

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