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Longo Toyota

El Monte, CA

4.8
5,051 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,051 reviews

March 04, 2016

Friendly, helpful, like family Issac Banos And The Team At Longo made us feel welcome the moment we stepped onto the lot. The financial people were friendly and professional. Not sc More

by Corollaguy84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

Longo Toyota responded

CONGRATULATIONS on your new purchased vehicle. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. From all of us here at Longo, we just wanted to say THANK YOU for sharing with others about your experience. I will make sure that Isaac receives a copy of this review. I know it will make his day, it certainly has made mine. Welcome to the Longo Family. Kary Loefler Guest Relations Director 626.580.6057

March 04, 2016

Good Experience I had a wonderful experience working with Isaac. During the negotiating process, I found out Isaac's the father to a fellow US Marine. He took good More

by ShawneM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Good Afternoon ShawneM CONGRATULATIONS on your newly purchased vehicle nice job! I am sooooo delighted to read of the caring attention that was provided by Isaac to you. We know how important it is not only to meet our guests expectations, but to exceed them as well. Thank you once again for sharing with others about your experience Have a great/safe weekend Kary Loefler Guest Relations Director kary.loefler@longotoyota.com

March 03, 2016

Awesome Experience I initially went in just to test drive a vehicle but walked out with a brand new (used) car! Fred Williams is the most down to earth sales consultant More

by yeseule20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

CONGRATULATIONS on the purchase of your vehicle Nice Job! Hi my name is Kary Loefler and I manage our online reputation and came across your review. We can't thank you enough for the taking time out of your day to share with others about your experience. THANK YOU * THANK YOU * THANK YOU! Welcome to the Longo Family and hurry back.. Kary Loefler Guest Relations Director "

March 03, 2016

Buying a car Cassey castaneda at Toyota got my car with great price come to him to get ur car. Was great experience with this sales person. 100% More

by Mrfilms16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

"WOW what a great review - Hi my name is Kary Loefler, Guest Relations Director for Longo. I just wanted to say Woot Woo on the purchase of your vehicle and congratulations from all of us here at Longo. Make it a great day and welcome to the Longo Family! Kary Loefler "

March 03, 2016

Great buying experience Hooked me up with a great price and a great car. Was a pleasant experience interacting with him. Knowledgeable about the vehicle youre interested in a More

by Hgsanchez27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Thank you for sharing with others about your experience with Cassey - I know he will be excited to read this review. Keep spreading the word about Longo, we can never have enough business. Congratulations on your purchase, call us if you need us! Kary Loefler Guest Relations Director 626.580.6057

March 03, 2016

David was extremely helpful and very nice Would definitely recommend friends to come here for a car, especially to David Reyes. He was very helpful and very friendly. Good place to get a car. More

by Brandieholguin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 04, 2016 -

Longo Toyota responded

Thank you so much for posting and sharing your experience with others. I will make sure that David receives a copy of this review. I know it will make his day, it certainly has made mine. Have a great weekend Kary Loefler Guest Relations Director 626.580.6057

March 03, 2016

Amazing service easy and painless Went in to get a vehicle and was a pleasure to link up with David Reyes, he helped my wife and I choose a vehicle for our family. The transaction was More

by Rtobar16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 04, 2016 -

Longo Toyota responded

Hi Rtobar16, My name is Kary Loefler, the Guest Relations Director for Longo Toyota/Scion. I wanted to thank you for taking time out of your day to let us know about your experience visiting our dealership. I’m delighted to read of the caring attention you received from David, he’s certainly an asset to our team. Keep spreading the word about Longo / David we can never have enough business Kary Loefler Guest Relations Director kary.loefler@longotoyota.com

March 02, 2016

First time buyer Being a first time buyer i have to say this was a very good experience. Takin Ghaznavi was very helpful and informative. I came and left with my new c More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 03, 2016 -

Longo Toyota responded

Good Morning Mchung80 and Happy Holidays from Longo Toyota/Scion - My name is Kary Loefler, Guest Relations Director for Longo. I just wanted to THANK YOU so much for taking time to share with others about your experience. We know how important it is having great people representing our company and Takin does just that. I will make sure that he receives a copy of this review, I know it will make his day, it certainly has made mine. Keep spreading the word about Longo / Takin we can never have enough business - Make it a great day and welcome to the Longo family. Sincerely, Kary Loefler Guest Relations Director 626.580.6057 kary.loefler@longotoyota.com "

March 02, 2016

Good Experience! Isaac approached us when we arrived at Longo Toyota. He was very professional, kind and accommodating in finding the right vehicle for my family. I ad More

by kristyk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

Good Morning Kristyk123 and thank you for this wonderful post about your experience. Hi my name is Kary Loefler and I manage our online reputation. We understand that you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota/Scion for your car care needs. Make it a great day, be safe this weekend Kary Loefler Guest Relations Director

February 29, 2016

GOOD EXPERIENCE GERMAN VELASCO HAS GOOD SERVICE WITH US AND GOOD DEAL WE WILL BE BACK TO LONGO IF YOU HAVE TO BUY A CAR GO TO GERMAN AT LONGO TOYOTA. More

by manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
German Velasco
Feb 29, 2016 -

Longo Toyota responded

Good Morning and Happy Monday - My name is Kary Loefler and I manage our online reputation. I just wanted to first congratulate you on the purchase of your vehicle, nice job! We understand at Longo how important our guests really are to our future success and can't thank you enough for sharing with others about your experience. Make it a great day and keep spreading the word about Longo / German, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

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