Longo Toyota

I set out to buy my first car and was on an expedition not knowing what to expect. Longo Toyota took me in with open arms and showed me exemplary customer service. I am HIGHLY satisfied with my car and th not knowing what to expect. Longo Toyota took me in with open arms and showed me exemplary customer service. I am HIGHLY satisfied with my car and the service that I received. They provided me with all the information I needed to be a successful buyer. Great Job! Leo Olmos was great and answered any questions that I had. Thank You! More

I just want to say THANK YOU for the good service I always get when I bring my car for service. The employees are exelent especialy ANTHONY BLACKBURN. Keep the good work. I leave far and I could go to always get when I bring my car for service. The employees are exelent especialy ANTHONY BLACKBURN. Keep the good work. I leave far and I could go to other delers in the area, but I love your services. More

I have purchased two vehicles from Longo Toyota. I purchased both vehicles due to the good purchase price and just as importantly, the great follow up service by Tom Ryan. I know that when I go to Tom purchased both vehicles due to the good purchase price and just as importantly, the great follow up service by Tom Ryan. I know that when I go to Tom, he will properly diagnose the problem, provide quality options to choose from, and ensure excellent service. I know that in the long run, getting quality advice and service will save me time and money. Tom Ryan is the only person I go to for work on our three cars, two Toyota's and a Lexus. He always treats me in a friendly manner, properly diagnoses the situation, and gives sound advice. You know you have an excellent employee when prople choose your business over all the competition based on their service. I do not like spending money on repairs, but at least I feel that I was treated fairly. Sincerely Gary Carwile Toyota owner since 1987 More

Sam Halawi is to be commended for his professionalism, Sam Halawi is to be commended for his professionalism, patience, and guidance. I was extremely nervous. i am a pianist, not a business Perso Sam Halawi is to be commended for his professionalism, patience, and guidance. I was extremely nervous. i am a pianist, not a business Person; Sam put me at ease . My Daughter and I are extremely pleasd with the purchase, and would suggest longo to any of our friends, or acquaintances who might be in need of a vehicle. Sincerely, William E. McAuliffe 562-697-5523 More

Car hunting is not one of my favorite things to do, but Bobby Lee at Longo Toyota has made my shopping experience the best experience ever!! I wouldn't hesitate to do it again! Having searched at other de Bobby Lee at Longo Toyota has made my shopping experience the best experience ever!! I wouldn't hesitate to do it again! Having searched at other dealerships and insulted by previous sales people, especially at Northridge Toyota, My husband and I decided to make a last stitch effort and travelled to Longo Toyota. Low and behold...there was Bobby Lee! He was great, well informed about the vehicle we were searching for and most of all he allowed us to take our time to make the right decision! I would advise anyone reading this review, don't waste your time going to other dealerships. Go to Longo Toyota and ask for Bobby Lee. You won't regret it! HAPPY WITH MY NEW SCION! D.C. in North Hollywood More

My experience at Longo toyota was more than I could have hoped for. The salesman that helped me was exceptional, friendly and knowledgeable. I would go back anytime to purchase another car. And I shouldn't hoped for. The salesman that helped me was exceptional, friendly and knowledgeable. I would go back anytime to purchase another car. And I shouldn't forget to mention how fast the transaction was. Including choosing and test driving the car it took 1 hour and 45 to leave the lot with my new car. Longo for life!! More

I HAVE PURCHASED 5 CARS FROM THIS DEALERSHIP SINCE 1994 AND ALL ARE STILL IN USE. MADE VERY GOOD DEALS ON ALL OF THEM. SALES AND SERVICE PEOPLE ARE EASY TO WORK WITH AND EXCEED ALL REASONABLE EXPECTATION AND ALL ARE STILL IN USE. MADE VERY GOOD DEALS ON ALL OF THEM. SALES AND SERVICE PEOPLE ARE EASY TO WORK WITH AND EXCEED ALL REASONABLE EXPECTATIONS. SERVICE WORK IS EXCELLENT, AND ON THE FEW OCCASIONS THE REPAIRS WERE NOT PERFECT, THE CORRECTIONS WERE MADE IMMEDIATELY AND FOR NO CHARGE. More

I've been a Toyota owner since late 1972. My first one was a Corona Mark II, 1972½ vintage (yes, 1972½, shipped over from Japan midyear), that my former husband got for practically nothing because, as a d was a Corona Mark II, 1972½ vintage (yes, 1972½, shipped over from Japan midyear), that my former husband got for practically nothing because, as a data base manager at the headquarters in Torrance, he, along with the other employees, was offered his pick of a list of cars they needed to clear out from the delivery dock up in Benecia (where we actually had to go to get the car) to make room for the 1973 models. But, after about 20 years, and with the help of my son, who put 'way too many miles on it, the trusty little car just gave out. I'd had it serviced from time to time at a dealer near my home, but felt no particular loyalty. So, in my quest for a new Toyota, I tried there first. Practically nothing on the lot, and the salespeople did not impress me. Same feeling about another dealer (this one in Glendale). No luck. That's how I ended up at Longo. And I've had no regrets since then. Fast forward to 2009. Randy James has been my service adviser for more than 16 years. Before I bought my '93 Camry at Longo, I was skeptical about Longo. I'd had a less-than-pleasing experience with two closer dealers (I live in Alhambra, CA, and Longo is about 10 miles away, albeit an easy freeway drive) whose salespeople were indifferent and whose stock was pitiful, compared with what Longo offers. And, after all, it constantly touted the claim that it was the largest dealer in the U.S. But, a former administrator at my campus had been a close friend of the Longos, and other colleagues seemed pleased with their experiences at Longo. So, I decided to give it a try. Although the sale itself was a bit high pressure, I got a wonderful car for a more-than-fair price. When I took it in for the first service. I met Randy. From that very first contact, he exuded professionalism, a wealth of knowledge, and a warm personality. Often volunteered to do little things for me that saved me money. After a few years, he was promoted to Service Manager, but I still could find him whenever I went in for service, just to visit. It was so satisfying to be remembered as an individual, not just a number with a Camry. Randy made me feel special and important. Then, disaster struck: Penske moved him to another dealership within its "kingdom," not even Toyota, and I thought that was the end. Make no mistake, the other service advisers all are very competent; I've had no problems with any of them. But, there's something about Randy. Here's how we became reacquainted. In March 2006, I was itching for a "new" Camry and found just what I wanted at Longo: a less-than-year old preowned XLE with – 112 miles on the odometer! Riding on Cloud Nine. The '93 still looked like new and had only 92,500 miles (friends who bought it were thrilled), but I wanted the new one. When I took it in for its first service, I also made an appointment for the New Car Owner seminar that Longo does so well. Imagine my surprise when I drove up to the Gray Group service bank and saw the name RANDY JAMES! I was sure that he must have a son; I had no idea that he was back because he decided that SERVICE is his favorite job. Just as he'd always done, Randy found a way to do something special and save me money. (I won't divulge my secret!) And, that's how it's been every time I've taken my 2006 Camry in for service, most recently a few weeks ago. Randy seems more than content to be back in his old job because he truly cares about people and radiates enthusiasm and happiness in helping customers and keeping them happy. To quote a line from an old song: "Who could ask for anything more!" More

Willy Lam actually went out of his way to satisfy his customer. He had a birthday party to go to about 20 miles away. He came back the same evening as I was not available at any other time. He dashed to customer. He had a birthday party to go to about 20 miles away. He came back the same evening as I was not available at any other time. He dashed to his Birthday Party and returned - Just to satisfy his customer. I would rate him # 1 (Outstanding). Willy has a truly pleasant personality - easy to talk to and is a very straightforward individual. It was a pleasure to have dealt with him. More

I have been doing business with this dealership for OVER 30 years. Realiable, knowledgable, pleasant. I guess I will always buy from them. They also have lots of things one can do while waiting, like large 30 years. Realiable, knowledgable, pleasant. I guess I will always buy from them. They also have lots of things one can do while waiting, like large size T.V., auto club, subway,computer access etc. More