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Longo Toyota

El Monte, CA

4.8
4,976 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,976 reviews

June 03, 2014

This was an amazing experience! I am so pleased with our entire experience. Fred was amazingly kind, helpful, knowledgeable and professional. He listened to what we needed, what we More

by 1Fathersdaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2014 -

Longo Toyota responded

CONGRATULATIONS on the purchase of your vehicle. We know you have many choices when choosing a dealership and we're very honored you've selected Longo Toyota/Scion for your car care needs. My name is Kary Loefler, Guest Relations Director, I just wanted to say THANK YOU for all your kind words about Fred Williams. Please know if you ever have any unanswered questions, please make sure you reach out to Fred he's always here to answer/help. Make it a great day and thanks again for your business. Kary Loefler

June 02, 2014

LEO- Very Professional Thought I wait until a crisis happens to write my review. We heard some rattling in the pre-owned certified SCION we bought from Leo at Longo. We took More

by mike_missionviejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2014 -

Longo Toyota responded

Hello Mike from Mission Viejo, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to take a moment to THANK YOU for such a wonderful review. We know how important it is having the right team members representing our company and Leo is just that. I will make sure to share this review with his managers. I know this will make their day, it certainly has made mine. Congratulations and welcome to the Longo family. Kary Loefler Guest Relations Director 626.580.6057 kary.loefler@longotoyota.com

May 27, 2014

Couldn't have been better If I had known how this was going to turn out, I would have done it sooner. Fred Williams listened. He answered all my questions with evident knowledg More

by brickbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2014 -

Longo Toyota responded

Dear Brickbat, It's Kary Loefler, from Longo Toyota/Scion. I wanted to THANK YOU so much for posting on DealerRater about your experience. I'm so delighted to read of the caring attention you received from Fred while visiting our dealership. I will make sure to send this over to Fred and his reporting management team to read. I know it will make their day, it certainly has mine. Call us if you need us, we're always here! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

May 25, 2014

wonderful experience Went to Longo Toyota to buy a car for my mom. Leo was our salesman, he was so helpful and friendly that he made us feel like family. He took the t More

by Davalos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Olmos
May 27, 2014 -

Longo Toyota responded

Hello Davalos, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to thank you for the time you've taken to post this wonderful review. What a great time this must be for you mom and what a GREAT Mother's Day present this must have been. If there is anything that Leo and or myself can do, please feel free to contact us directly. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com Please tell your mom from all of us, Welcome to our Longo family! Sincerely, Kary Loefler

May 21, 2014

Great Exeperience I have an awesome experience with Mr. Fred Williams when I am purchasing a pre owned car. He's been so patient assisting me looking a better deal for More

by Henry_4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
May 21, 2014 -

Longo Toyota responded

Hello Henry My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to thank you for today's review about one of our team members, Fred Williams. We cannot thank you enough, for taking time out of your day to share your experience with others. Congratulations on the purchase of your vehicle and welcome to the Longo Family. Kary

May 17, 2014

Best Toyota Dealer I cannot say how much I was amazed by Longo Toyota customer service and still am! My family been long time customers at Longo Toyota. We bought total More

by brianly88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 19, 2014 -

Longo Toyota responded

Good Morning - WOW what a great subject "Title" line you added "Best Toyota Dealer" We cannot thank you enough for all your kind words not only about our dealership but also about one of our team members Tony Hua. I've taken the liberty of forwarding this review over to his management team so they may review and enjoy as well. Thank you again and hurry back! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

May 13, 2014

Purchase of Certified Highlander I recently purchased a certified Highlander from Longo and had a great experience. Eduardo Tinoco spent a lot of time with me, and he was very knowle More

by LaurieDeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2014 -

Longo Toyota responded

Hello LaurieDeC, My name is Regina Cortes, Guest Relations Supervisor for the dealer. First I would like say CONGRATULATIONS on your Highlander. I'm so happy to read Eduardo Tinoco helped you with your auto car purchase and made sure you had great experience. I know you have put a smile on his face, knowing that he answered all your questions. Thank you for Choosing Longo! Come back soon, Regina Cortes

May 13, 2014

Awesome Long Distance Service Work with Jose Del Solar and Fred Williams. They are patient and will work with you over the phone, in person, or email. It was great being able to More

by nguyenrt99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014 -

Longo Toyota responded

Good Evening Nguyenrt99, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Awesome! That is wonderful to know that you purchased the exact vehicle you wanted. I'm sure Jose DelSolar and Fred Williams will be happy to know that they have made your experience here at Longo a awesome one. Thank you for sharing your experience with us and our readers. Thank you for driving over 1000 miles! We appreciate you giving us the chance to help you with your auto care needs. Congratulations and have a wonderful day! Regina Cortes

May 09, 2014

Longo Toyota was great from start to finish Very pleased with my experience. Leo did a great job throughout the entire process, helping me find a great car at a good price as well. I felt like L More

by MichaelHsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2014 -

Longo Toyota responded

Hello Michael Hsu, My name is Regina Cortes, Guest Relations Supervisor for the dealer. It's so wonderful to read how Leo Olmos did a great job making sure he met your expectations. I'm happy you purchase a great car! Thank you for sharing your wonderful experience with us and our readers. We know there are many other choices to choose from, THANK YOU for choosing Longo! Congratulations! Regina Cortes

May 06, 2014

My first new car! I recently went to Longo to just look around at some Scion Tc's, Little did I know I know that I would be driving home in one soon after. Tony Hua was More

by amyroxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 07, 2014 -

Longo Toyota responded

Congratulations on your very 1st new vehicle. What an exciting time this must be for you and quite honestly for Longo Toyota/Scion as well. My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to thank you so much for posting this wonderful review about one of our team members, Tony. We know you have many choices when selecting a dealership and we are very honored you have handpicked Longo for your car care needs. Hurry back! Kary

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