Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,839 reviews
March 10, 2024
I was very surprised with the wait for my car to be completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. More
by EddieSnchz
Employees Worked With
Laurence Ruiz
March 09, 2024
This dealership is super fast and efficient. They are friendly and very helpful. The staff is very professional. They are friendly and very helpful. The staff is very professional. More
by bonniemak626
Employees Worked With
March 09, 2024
This dealership offers very reliable service by knowledgeable service advisors. Also they are very friendly. knowledgeable service advisors. Also they are very friendly. More
by Jeyoung.woo
Employees Worked With
March 07, 2024
Mandi did excellent customer service. She explained thoroughly what needed to be done. Service was done with right amount of time. She explained thoroughly what needed to be done. Service was done with right amount of time. More
by tt92345
Employees Worked With
March 06, 2024
Service counsel bejamin did a great job Over all rating is very good Will recommended is very good Will recommended More
by Yanmingl
Employees Worked With
March 06, 2024
Customer service by Longo is fantastic. They always keep the customers in the loop of how their service is going and what needs to be done. They always keep the customers in the loop of how their service is going and what needs to be done. More
by Toshiken
March 06, 2024
I had a great experience purchasing a Certified Pre-Owned Corolla Hybrid with Jose's assistance. I found the car on Longo Toyota's website, and I was able to speak with Jose to get several questions answered Corolla Hybrid with Jose's assistance. I found the car on Longo Toyota's website, and I was able to speak with Jose to get several questions answered prior to driving to the dealership the next day. Jose was wonderfully helpful and transparent, and he helped me get the best deal available to support my needs and desires. Thank you to everyone on the team for helping me have a great experience! More
by jess.franco3
Employees Worked With
March 05, 2024
Benjamin Zhou was great help to explain all my services needed on my RAV4 on this past week 3/1/24. needed on my RAV4 on this past week 3/1/24. More
by floratong110
Employees Worked With
March 05, 2024
Fair pricing. A rare dealer with no markup over MSRP. No add-on items. Professional and courteous staff. Great buying experience. No surprise there is a waiting li A rare dealer with no markup over MSRP. No add-on items. Professional and courteous staff. Great buying experience. No surprise there is a waiting list of buyers willing to buy from Long Toyota. Everyone should buy their Toyota from Mike Hao at Longo Toyota. More
by Tabo Ogata
Employees Worked With
