Longo Toyota

There are many Toyota dealers out there but NONE like Longo. What I appreciate the most is the honesty of the their employees whether it be price, time of completion or plain old necessity of items that Longo. What I appreciate the most is the honesty of the their employees whether it be price, time of completion or plain old necessity of items that need replacement or not: Than you for your HONESTY, it's refreshing. I like bringing my kids to Longo because the facility accommodates for that, "Thank You Joanne, your the greatest." I love catching up on work because again you facility accommodates for that with free wi-fi, "Thank you again." Longo, you've earned the title of the #1 Toyota dealer! More

I have bought two new cars here, '01 Corolla and "06 Matrix. Got good deals on both and both are running well. Outstanding service for sales and repairs. Cars are finished at time promised and outstandi Matrix. Got good deals on both and both are running well. Outstanding service for sales and repairs. Cars are finished at time promised and outstanding quality of work for repairs. Great dealership! More

Although service price is higher, they will accept all competitor coupons which is great. I have come in several times and Paul LeBlanc has been very helpful. I met Joanne Hamilton today and she was ver competitor coupons which is great. I have come in several times and Paul LeBlanc has been very helpful. I met Joanne Hamilton today and she was very accomodating to my kids who are visiting Longo for the first time as I wait for my car. More

I had my vehicle and my daughter's vehicles recently serviced. I am so pleased with your staff, specifically Frank Lorusso, Joanne (guest relations) and my mechanic, Mariano. There are many places one c serviced. I am so pleased with your staff, specifically Frank Lorusso, Joanne (guest relations) and my mechanic, Mariano. There are many places one can choose to service their vehicle but I must say, I would NEVER trust anyone else. Longo has been my dealership for sales and services since my first purchase in 1999 (my salesman at the time was Godwin, who I understand works in the department where documents are signed at the time of purchase). Frank Lorusso is an excellent service-manager. He is honest, informative and extremely professional. Joanne (guest relations) is a delight. She is always friendly, helpful and always wears a smile. As for Mariano, what can I say? I was proud to learn that he was sent to meet Mr. Toyota in Japan. I understood that he passed various tests and with zero error (against 15,000 other technicians). With a record like that, why would I ever allow someone else to work on our vehicles? Again, thank you for employing such fine individuals. Believe me when I say, they are true assets to the Longo Family! More

This was my first experience with Longo and Alex Li made it a great one. He was very helpful and friendly and made this experience a very good one considering this was my first time purchasing a car. Edgar it a great one. He was very helpful and friendly and made this experience a very good one considering this was my first time purchasing a car. Edgar T from the financing dept was also very friendly and helpful by going over in detail the contract with me. More

The people at Longo Toyota are super nice and they take care of my car. I bought my car here, they were the only ones in the area that did not try to rip me off. Doing maintenance here is a breeze, so I am care of my car. I bought my car here, they were the only ones in the area that did not try to rip me off. Doing maintenance here is a breeze, so I am sure that this is the best Toyota place in Southern California. More

Like many of us when going through a new car purchase, I think we are apprehensive to say the least about car dealers because of their bad rap and stereotype. Everyone seems to have had at least one bad exp think we are apprehensive to say the least about car dealers because of their bad rap and stereotype. Everyone seems to have had at least one bad experience before. I know my wife and I have. When we went looking to buy a 2010 FJCruiser, we started out by hitting as many dealers as possible in the So. Cal area to see which one would respond (internet / email) with the best price and answer all our questions. Some responded, but with canned messages giving their pitch on how great they were and why we should come to them, but not many responded to our specific questions. In fact I can tell you there was only one out of about 8 dealers we checked with that provided the most accurate, honest, quick responses: Longo Toyota. The particular individual that handled our purchase was Ali Adnan; Internet Sales Manager. I can say without hesitation he was the best person we have ever dealt with at any dealership anywhere. I never once felt uncomfortable or worried about the way our purchase was being handled because Ali always took the time to answer every single question I had (there were a lot), and so Longo ended up with our business. Before, during and after the sale everyone handled our business as if we were their only customer. Top notch all the way. Kary and Evelyn (guest relations) and Quan (financing) and Young (service) were all great too. Very friendly atmosphere there and all had a willingness to help you. We would highly recommend them to anyone looking for a new car! More

Tom Ryan is the best. Whenever I need help with ANYTHING I know just who to go to. He is the most friendly and helpful person I have ever come across. I would recommend everyone to go to him as I know he wo I know just who to go to. He is the most friendly and helpful person I have ever come across. I would recommend everyone to go to him as I know he would get the job done, and not just done but beyond what needed it be. More

I was very happy with the excellent customer service JJ provided. He was very patient and took the time to answer all my questions. JJ gave me time to make my own decision about my purchase. He provided th provided. He was very patient and took the time to answer all my questions. JJ gave me time to make my own decision about my purchase. He provided the comparisons I needed to make the best decision for me. I am very happy with my new Toyota! More

ALBERT LOPEZ AT THE CASHIER, MATHEW IN THE SERVICE DEPARTMENT AND JOANNE AT THE GUEST RELATIONS DESK WERE VERY PROFESSIONAL AND FIENDLY. OUTSTANDING CUSTOMER SERVICE SKILLS THIS WILL MAKE ME WANT TO A DEPARTMENT AND JOANNE AT THE GUEST RELATIONS DESK WERE VERY PROFESSIONAL AND FIENDLY. OUTSTANDING CUSTOMER SERVICE SKILLS THIS WILL MAKE ME WANT TO ALWAYS GO BACK TO YOUR PLACE. CONGRATULATIONS YOU HAVE AN EXCELLENT TEAM. More