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Longo Toyota

El Monte, CA

4.8
5,051 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,051 reviews

March 25, 2016

Best Salesman Ever!!!!! Jimmy provided the best service ever! He was funny, very knowledgeable, patient w/me, & honest. I felt like he provided advice as a friend & not a sal More

by Nessa11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Longo Toyota responded

Hello and Happy Monday - it's Longo and we just wanted to say THANK YOU of sharing with others about your experience. We know you have many choices when selecting a car dealership/brand and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Jimmy / Longo we can never have enough business Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

March 22, 2016

Looking for Used Car I was looking for a used car under 10k and Jimmy was able to work with my down payment and get me a monthly payement I could afford. More

by sierrawest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Longo Toyota responded

Thank you so much for taking time to share your experience with others. My name is Kary Loefler and I manage our online reputation. I'll make sure that Jimmy receives a copy of this review. Make it a great day and welcome to the Longo family! Kary Loefler 626.580.6057

March 18, 2016

Awesome Fred Williams was awesome. we have dealt with him before and that's why we went came back to him. he went out of his way to help us. More

by ParedesFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Longo Toyota responded

Happy Friday Paredes Family - It's Longo Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion WOW what an awesome review about one of our team members, Fred Williams. I am so delighted to read of the caring attention you received from Fred. I cannot wait to share this review with him I know it will make his day, it certainly has made mine. Kary Loefler Longo Toyota/Scion 626.580.6057

March 17, 2016

2013 Toyota Prius that I love ! Jimmy Htun helped me buy my Certified Pre-Owned 2013 Prius. He was nice, knowledgeable and funny ! Jimmy got me the price I needed and 0% Financing fo More

by maiascar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Longo Toyota responded

Good Morning Maiascar - It's Longo Toyota/Scion and we all wanted to say THANK YOU for sharing you review on Dealer Rater WOW - nice job! Congratulations on your newly purchased vehicle and look forward to being your servicing and selling dealer. Have a great weekend Kary Loefler

March 14, 2016

Great service. David Reyes provided me with excellent service. He was patient and professional. He was honest and worked hard to give me a great deal. David was res More

by AliceV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 15, 2016 -

Longo Toyota responded

Hello AliceV, My name is Regina Cortes, Guest Relations Supervisor for the dealer. THANK YOU! It makes me happy to know David Reyes and Fred Williams have made your sales experience a great one. I know it can be so overwhelming when making such a big purchase. I also know you have so many choices to choose from and we want to thank you for choosing LONGO. Congratulations! Regina Cortes

March 13, 2016

Sales service The salesman was most knowledgeable sales person I have ever dealt . His professionalism is beyond the 5 star rating. He is beyond outstanding. Ty ty More

by Abel56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 14, 2016 -

Longo Toyota responded

Good Morning and thank you for sharing with others about your experience. My name is Kary Loefler and I oversee/manage our online reputation. Congratulations on your newly purchased vehicle and entrusting Longo with your car care needs. Make it a great day Kary

March 13, 2016

Completely turned my first time car buying experience around I want to say that Marcos Viveros of Longo Toyota Scion completely turned my experience for the day around and restored my faith in the car sales worl More

by Jonathan Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
Mar 14, 2016 -

Longo Toyota responded

Dear Mr. Hernandez, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to thank you so much, in taking the time to write this review and share with all of us about your positive experience. We understand the importance of having good people representing our company and we are very fortunate to have Marcos Viveros on our team. We all understand the value of our guests and how a positive experience usually translates into a long term relationship. Thank you again, for being the most important part of our business. Sincerely, Kary Loefler Guest Relations Director 626.580.6057

March 11, 2016

Excellent welcoming environment Very straight forward , sales rep made it clear to possibly give me the best deal he could for my situation. I recommend to anyone to come for a great More

by Pinchedoyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 11, 2016 -

Longo Toyota responded

Thanks for giving Longo Toyota/Scion & Takin a shout out on Dealer Rater - We love to read that our team member not only met your expectations but exceeded them. Congratulations on your newly purchased vehicle. Sincerely, Kary Loefler, Guest Relations Director - Longo Toyota/Scion

March 11, 2016

This man was great. He really helped me get s car My dealer is very good he really helped me out and gave me a great deal. It was 2 days before my birthday and he really helped me out I really appreci More

by Keith316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2016 -

Longo Toyota responded

Thanks for the shout out about Longo & Jimmy - we appreciate that you've taken the time to share with others about your experience - Make it a great day and welcome to the Longo family - Kary Loefler, Guest Relations Director 626.580.6057

March 11, 2016

Takin is awesome! I came to this dealership as a first time buyer and takin made my trip here worth it! He sold me a nice car with an awesome deal I couldn't say no. More

by scasas93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 12, 2016 -

Longo Toyota responded

WOW - what a great way to make someone day - It's Longo and we all wanted to THANK YOU for sharing your experience on Dealer Rater. I'm delighted to read of the caring attention that Takin provided - Please keep spreading the word about Longo / Takin, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota/Scion

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