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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

April 09, 2016

Outstanding service Can't say enough about Isaac - he was so helpful - would highly recommend him and Longo . JJ in finance was also very helpful. Great place to do busin More

by Katiebl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2016 -

Longo Toyota responded

Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

April 09, 2016

Friendly Knowledgeable Patient Takin is friendly, courteous, personable & gracious. He made us some delicious tea. He gave me a great interest rate & explained everything clearly. L More

by Damon Miears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 18, 2016 -

Longo Toyota responded

CONGRATULATIONS on your newly purchased vehicle - Hi my name is Kary Loefler and I manage our online reputation/DealerRater page. What a great way to begin my day knowing that one of our team members took really good care of you Woot Woo! I will make sure that your consultant receives a copy of this review, I know it will make their day, it certainly has made mine. Hurry back! Kary

April 08, 2016

Friendly, Caring, and Professional Came to Longo to see selection, not buy a car. Takin was professional and not a usual car dealer, I returned two days later and Takin got me the car I More

by RonnieLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 18, 2016 -

Longo Toyota responded

Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

April 08, 2016

Sour circumstances turned Sweet We were at Longo Toyota under unfortunate circumstances. Our first car (which was purchased at Longo!) was totaled in an accident and we were on the h More

by KyleK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2016 -

Longo Toyota responded

Dear KyleK My name is Regina Cortes, Guest Relations Supervisor for the dealer. I first want to thank you for sharing this wonderful experience with us. I'm so happy Fred Williams help you with your second vehicle. Congratulations! Thank you for being part of our Longo Family! Regina Cortes

April 05, 2016

Great service When i thought it was going to be impossible for me ti get a car, takin was able to get a great deal for me. More

by Asimaliakbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 06, 2016 -

Longo Toyota responded

Good Morning Asimaliakbar - From all of us here at Longo we just wanted to say Thank you so much for entrusting us with your car care needs. Enjoy your new purchase and keep spreading the word about Longo / Takin we can never have enough business. Kary Loefler Guest Relations Director

April 05, 2016

Simple and easy process I really enjoyed my car buying experience at this dealership. David was very friendly and helpful. I didn't feel pressured or didn't feel they were de More

by Carrazv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 06, 2016 -

Longo Toyota responded

Good Morning and Happy Wednesday - It's Longo Toyota and we wanted to say THANK YOU so much for sharing with others about your experience. WOW 5 stars all the way down the board - nice! Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

April 04, 2016

My experience with Longo Toyota I would like to thank Jose del Solar. He was very helpful in assisting me buy my first car. He took me on a test drive and I fell in love with my ca More

by Paris215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2016 -

Longo Toyota responded

Hello Paris215 - It's Kary Loefler from Longo Toyota/Scion - I just wanted to say THANK YOU for posting this wonderful review about Jose - WOW, this is certainly going to make his day when I share this with him. Thanks again and hurry back Kary Loefler Guest Relations Director

April 03, 2016

Friendly and professional experience. The visit to this dealership started with some browsing around followed by a strange mixup of none of the sales reps knowing whose turn it was to assi More

by Throwaway123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 04, 2016 -

Longo Toyota responded

Hi Throwaway 123 - My name is Kary Loefler, Guest Relations Director for the dealership and came across your review. I can't thank you enough for sharing your feedback in areas where we have fallen short. Thank you for being our eyes/ears and helping us improve our processes. I will make sure to share this with the Mgmt team so they can discuss with the entire team. Congratulations on your purchase! Kary Loefler

April 03, 2016

Great salesman to work with. Isaac Banos is great to work with and very respectful of our views. He listened to our concerns and worked diligently in meeting our demands. More

by panamena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2016 -

Longo Toyota responded

Hi Panamena - My name is Kary and I manage our online reputation and came across this wonderful * wonderful review - WOW thank you so much! Congratulations on your purchase and make it a great day.... Kary Loefler * Guest Relations Director

April 03, 2016

Salesman Takin at Longo Toyota After much internet research I ended up at Longo Toyota as my first place in shopping for my Toyota. The dealership itself is a large place with a hug More

by Jnsediles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 04, 2016 -

Longo Toyota responded

Hello Jnsediles - It's Longo and we wanted to CONGRATULATE you on the purchase of your vehicle. Make it a great day and keep spreading the word about Longo & Takin, we can never have enough business. Kary Loefler

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