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Longo Toyota
El Monte, CA
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,834 reviews
June 12, 2012
Jose showed me 4 different cars which meet my needs and didn't pressure me on a choice. I felt the final price was better then I expected and dealership was friendly during the purchase process. didn't pressure me on a choice. I felt the final price was better then I expected and dealership was friendly during the purchase process. More
by georgearthurs
Employees Worked With
May 16, 2012
Experience with sales person was good. Knowledgable, friendliness. Is very I Important. Was not pushy during the sale. Which is what u find in most dealers.! I recommend shopping at longo Toyota in el friendliness. Is very I Important. Was not pushy during the sale. Which is what u find in most dealers.! I recommend shopping at longo Toyota in el monte More
by Aloha days 1
Employees Worked With
Tony, Tony Hua
May 15, 2012
He was very helpful and clearly explained details about purchase & related paperwork. He gave us enough time so we could pick the right car we liked. purchase & related paperwork. He gave us enough time so we could pick the right car we liked. More
by miko77m
Employees Worked With
May 04, 2012
This is the first time I have ever rated a dealership. Over the last decade I usually buy cars from eBay. My sister convinced me to look for a local dealer. I went to 3 Toyota dealerships and was dismay Over the last decade I usually buy cars from eBay. My sister convinced me to look for a local dealer. I went to 3 Toyota dealerships and was dismayed by the lack of inventory and pride of profession. Just as I was deciding to go back to buying from eBay, one of the other dealers recommended Longo Toyota as he put it “their large inventory”. I met Adam Chi and knew right away I had found my dealership. He was knowledgeable courteous and professional. By the end of my second visit, I bought a Hybrid XLE Camry for myself, a Limited Highlander for my Wife, and a Limited Rav4 for my Niece. All at my price. Grace Shei recommended extended warranties at reasonable prices and the manager Aarom Misajon made the purchase easy. You would think the other dealers would have wanted by business seeing that I was buying multiple cars but for some reason they were more interested in selling me what I did not want. First experience at Longo, a lasting experience. Good job Adam. See you soon. More
by Eziomo
Employees Worked With
Adam Chi (Sales) and Aarom Misajon (Manager) Grace (Finance)
May 02, 2012
Andy was very professional and knowledgeable; he answered all our questions in both Cantonese and English. He also made purchasing the vehicle fun, because he offered to give his Longo Toyota shirt as part o all our questions in both Cantonese and English. He also made purchasing the vehicle fun, because he offered to give his Longo Toyota shirt as part of the deal. My husband and I felt that Andy was trying to give us the best possible deal. When it comes to purchasing a car at Longo, I would referred my family and friends to Andy. More
by MYSienna
Employees Worked With
April 30, 2012
The best dealer we have ever worked with! Victor Smith is excellent in representing your company! Victor is a pleasant surprise. with people like him working for you, LONGO TOYOTA will continue to be #1! excellent in representing your company! Victor is a pleasant surprise. with people like him working for you, LONGO TOYOTA will continue to be #1! we have purchased previously from Power toyota buena park - whewww! never going back to them again nor are they going to get any recommendation from us. purchased from miller toyota of anaheim - not going back. stressful enough with the buying experience and then you get a finance director who said "i couldn't care less" regarding my issues. after these experiences we are only going back to one toyota dealer and that is TOYOTA LONGO. impressive, pressure free, and truly a 21st century dealer who puts the customer first!!! hey Victor we are still coming back for that Corolla S, we'll call you soon. More
by rclora
Employees Worked With
Victor Smith
April 16, 2012
Bought a car last week, to my surprise the car was changed three times. The excuse, "THE COMPUTER" did this... It looked as 'bait and switch' to me. The car I had chosen was app. $90.00 more, but sinc changed three times. The excuse, "THE COMPUTER" did this... It looked as 'bait and switch' to me. The car I had chosen was app. $90.00 more, but since I was wearing "my moron of the day hat" I just left with a car the computer chose for me. The one for less $.I am sure I will encounter more problems for the financing. Maybe the computer will charge me 19% interested rather than the 2.9%. I wasted almost two hours waiting for all three cars to be washed. This is not the fault of the salesman, he was very understanding, the bad is in the Finance dept. the manager thinks all customers are stupid! The man that finalized the purchase was quite rude to say the list. I'm sure that he did like that I did not to buy the Overpriced items they like to push. Like the $100.00 alarm for $1000.00. I have owned Toyotas since 1975, our family has bought at least 60 Toyotas since. Will I buy from Longo again? NO!! Buyer be aware, Longo is no longer honest as in the past. "I doubt and refuse to believe that it was the computers" Lets not forget that employees are a reflection of management! More
by Oscarcarrasco
Employees Worked With
Salesman
April 15, 2012
Great guy! We simply got what we need without the lousy haggling i've experienced from the nissan dealership many years ago. We truly got a reasonable deal given our circumstances. The extended powertra haggling i've experienced from the nissan dealership many years ago. We truly got a reasonable deal given our circumstances. The extended powertrain warranty was the great part. Thanks for your 21 years of experience. Appreciate it! Vic/Melissa More
by vicmelissav2
Employees Worked With
April 14, 2012
This is are 5th purchase from this dealer always treat us like we are special! We drove from San Diego and Alex is wonderful! Thanks like we are special! We drove from San Diego and Alex is wonderful! Thanks More
by la08la08
Employees Worked With
April 12, 2012
I was provided incredible service. I was not pressured into anything. They allowed me to take all the time I needed. They offered information to me that I was not aware of. I recommend the dealership t into anything. They allowed me to take all the time I needed. They offered information to me that I was not aware of. I recommend the dealership to anyone. More
by nikes4stace
