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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

April 28, 2016

Had an amazing experience! Takin from Longo toyota was the most helpful, friendliest, person ever. He made the whole experience very easy. I'm so happy with my car. Thanks Takin More

by bellasweetbeats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Wang, Takin Ghaznavi
Apr 29, 2016 -

Longo Toyota responded

Thanks for sharing with others about your experience. We appreciate the time to do this and CONGRATULATIONS on the newly purchased vehicle. Make it a great day and have a wonderful weekend. Kary Loefler Longo Toyota/Scion 626.580.6057

Apr 29, 2016 -

bellasweetbeats responded

One more thing love! LOVE! MY YARIS. Thanks again Takin! So happy!!!

April 26, 2016

BEST Customer Service !! Vehicle purchase was for MOM !!! I knew Mom was a little nervous Car shopping alone but after meeting Tony Hua. He explained everything to her and t More

by BIKEGUY,GIANT10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Apr 27, 2016 -

Longo Toyota responded

Good Morning Bikeguy,giant10 - It's Longo and we all wanted to thank you for rating your experience 5 stars all the way across the board WOW that's a great way to begin my day! Hi my name is Kary Loefler, Guest Relations Director for the dealership and I wanted to personal congratulate you on your newly purchased vehicle nice job! Call us if you need us..

April 24, 2016

Great customer service! Got me a great deal! Fist time at Longo Toyota and I had a great experience! I was able to get a great deal, definitely what I was looking for. Takin is a great sales man More

by Jocelyn210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 25, 2016 -

Longo Toyota responded

Hi Jocelyn210 it's Longo and all of us wanted to say THANK YOU so much for letting all those who follow DealerRater know about your experience while visiting Longo. We know how important it is not only meeting our guests expectations, but exceeding them - I'm so delighted to read of the caring attention that was provided by one of our team members. Make it a great day and thank you once again, for being the most important part of our business. Hurry back - Kary Loefler - 626.580.6057

April 24, 2016

David Reyes King of Customer Service We all know it's a business, we all know people have to make money, but the way we do it is important. To be understanding, and to appreciate a custom More

by Jsaint56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 25, 2016 -

Longo Toyota responded

Good Morning Jsaint56 - It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057 "

April 23, 2016

Great cars, good service I bought a used car from them, very happy with the car. All the folks were helpful- I initially spoke to a guy named Jeff by phone who had compiled al More

by Tomassi00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 25, 2016 -

Longo Toyota responded

CONGRATULATIONS on the purchase of your new vehicle from Longo - WOW and thank you so much for spreading the word about your experience - THANK YOU * THANK YOU * THANK YOU! Call us if you need us - Kary Loefler, Guest Relations Director 626.580.6057

April 22, 2016

Courtesies, space, fairness, professionalism Jose was wonderful, very helpful in the process of trading in my Ford Focus. Experience was mostly painless (still not a cheap thing to do) and we got More

by OnePaperTiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Longo Toyota responded

Good Morning OnePaperTiger - THANK YOU so much for sharing your experience via DealerRater about one of our team member. My name is Kary Loefler and I manage our online reputation and came across your review. I will make sure that Jose receives a copy of your posting, I know it will make his day, it certainly has made mine. Keep spreading the word about Jose / Longo we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057

April 22, 2016

Great sales men great service I was on the market for a new truck and cassey casteñeda made the purchase easy and very pleasant. I highly recommend Longo Toyota and specially casse More

by Gary74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Longo Toyota responded

Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057 "

April 20, 2016

Very Dedicated To his Customers! I felt really comfortable leaving my father in Takin's hands. He was knowedgeable, straightforward, and fought for what my Dad wanted in a car deal. I More

by LynnPlace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 21, 2016 -

Longo Toyota responded

Hi LynnPlace, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Wow! I'm so happy Takin Ghaznavi has made your dad car buying experience a great one. Thank you for sharing with us and remember we are here if you have any questions. Thank you both for choosing Longo!

April 19, 2016

Issac Banos and Longo - Don't Go Anywhere Else We spent a fiull Sunday driving all over SoCal being pressured to buy very used looking cars.. Then we stopped at Longo. Isaac showed us a RAV More

by RAV4 Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Longo Toyota responded

Hello RAV4 Buyer, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I want to thank you for sharing your wonderful sales experience with your sales person Isaac Banos. Your feedback is very important to us and knowing you are 100% satisfied puts a big smile on our faces. Thank you for choosing Longo! Congratulations!

April 19, 2016

Best car experience Best car buying experience. I got there early and was able to view inventory and when ready to discuss the car I liked, I was able to talk to David Re More

by Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 21, 2016 -

Longo Toyota responded

Hello, My name is Regina Cortes, Guest Relations Supervisor for the dealer. AWESOME!!! I'm so happy David Reyes has made this your best car buying experience. Thank you for sharing with us and choosing Longo!

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