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Longo Toyota

El Monte, CA

4.8
4,977 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,977 reviews

March 08, 2016

Experience During Purchase I recently purchased a vehicle with Brandon Cruz sales person at Longo Toyota. Brandon is a true professional who demonstrated integrity and did an a More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Longo Toyota responded

Hello Mario - CONGRATULATIONS from Longo Toyota/Scion on the purchase of your new vehicle. WOW what a great review on one of our team members, Brandon. I'm so delighted to read of the caring attention that he provided during your visit to Longo. Once again, thank you for being the most important part of our business Kary Loefler Guest Relations Director 626.580.6057

March 08, 2016

Isaac Baños Truly loved the way he attend me and my mom very patient and respectful defenitly would recommend this place loved this place if I could I would rate More

by yeni0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Longo Toyota responded

WOW - love * love * love this review. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. Your review really put a smile on my face THANK YOU - I cannot wait to share this with Isaac and his Mgmt team, I know it will make their day, it certainly has made mine. Hurry back - Kary

March 08, 2016

Excellent salesman Jimmy is very nice and very professional. He helped me purchase my Prius. I love it. Ask for Jimmy Htun when you come to Longo Toyota More

by Duc Bui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Longo Toyota responded

Thank you for posting your experience with all those who follow Dealer Rater - I will make sure that Jimmy gets a copy of this review. Have a great day - hurry back Kary Loefler Guest Relations Director

March 07, 2016

Great friendly service Came into dealer expecting to be hassled NOT the situation at all. I was greeted by Takin. He was extremely patient and explained until we understoo More

by Wendee32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 08, 2016 -

Longo Toyota responded

Hi Wendee32 Hi my name is Kary Loefler and I manage our online reputation. We understand that you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota/Scion for your car care needs. Make it a great day and hurry back Kary Loefler Guest Relations Director 626.580.6057

March 06, 2016

Best var buying experience yet! I dealt with Fred Williams from Longo's Internet Sales Dept. He was referred to us by a friend. Fred was extremely helpful and professional. He was More

by jjett8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

Longo Toyota responded

Hi JJETT8418, Good Evening HYT. My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I just wanted to say THANK YOU for putting a smile on my face today and posting this wonderful review about our efforts. I cannot wait to share this with Fred Williams, I know it will make his day, it certainly has made mine. Once again, thank you for being the most important part of our business and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057 kary.loefler@longotoyota.com "

March 05, 2016

New Prius owner First time Prius buyer. David Reyes answered all my questions with direct answers. He worked with me to find the best car and deal for my needs. This More

by DS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 08, 2016 -

Longo Toyota responded

Hi DS, WOW what a great review - Hi my name is Kary Loefler, Guest Relations Director for Longo. I just wanted to say Woot Woo on the purchase of your vehicle and congratulations from all of us here at Longo. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

March 04, 2016

Good Experience I had a wonderful experience working with Isaac. During the negotiating process, I found out Isaac's the father to a fellow US Marine. He took good More

by ShawneM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Good Afternoon ShawneM CONGRATULATIONS on your newly purchased vehicle nice job! I am sooooo delighted to read of the caring attention that was provided by Isaac to you. We know how important it is not only to meet our guests expectations, but to exceed them as well. Thank you once again for sharing with others about your experience Have a great/safe weekend Kary Loefler Guest Relations Director kary.loefler@longotoyota.com

March 04, 2016

Friendly, helpful, like family Issac Banos And The Team At Longo made us feel welcome the moment we stepped onto the lot. The financial people were friendly and professional. Not sc More

by Corollaguy84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

Longo Toyota responded

CONGRATULATIONS on your new purchased vehicle. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. From all of us here at Longo, we just wanted to say THANK YOU for sharing with others about your experience. I will make sure that Isaac receives a copy of this review. I know it will make his day, it certainly has made mine. Welcome to the Longo Family. Kary Loefler Guest Relations Director 626.580.6057

March 03, 2016

Buying a car Cassey castaneda at Toyota got my car with great price come to him to get ur car. Was great experience with this sales person. 100% More

by Mrfilms16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

"WOW what a great review - Hi my name is Kary Loefler, Guest Relations Director for Longo. I just wanted to say Woot Woo on the purchase of your vehicle and congratulations from all of us here at Longo. Make it a great day and welcome to the Longo Family! Kary Loefler "

March 03, 2016

Great buying experience Hooked me up with a great price and a great car. Was a pleasant experience interacting with him. Knowledgeable about the vehicle youre interested in a More

by Hgsanchez27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Thank you for sharing with others about your experience with Cassey - I know he will be excited to read this review. Keep spreading the word about Longo, we can never have enough business. Congratulations on your purchase, call us if you need us! Kary Loefler Guest Relations Director 626.580.6057

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