Longo Toyota

Great service. David Reyes provided me with excellent service. He was patient and professional. He was honest and worked hard to give me a great deal. David was res David Reyes provided me with excellent service. He was patient and professional. He was honest and worked hard to give me a great deal. David was respectful of me and, most importantly, my budget. He was a pleasure to work with. I also wish to commend Fred Williams, who was just as professional and respectful on the phone before I came down to talk to David. More

Completely turned my first time car buying experience around I want to say that Marcos Viveros of Longo Toyota Scion completely turned my experience for the day around and restored my faith in the car sales worl I want to say that Marcos Viveros of Longo Toyota Scion completely turned my experience for the day around and restored my faith in the car sales world. I had received terrible and disrespectful service from a DIFFERENT dealer I decided to visit, prior to an appointment I had made with Marcos, and I ended up regretting it. They pulled the old "bait and switch" on me and tried to get me to agree to a ridiculous term and payment option. Also, they made me feel insignificant as a buyer when I decided to back out the deal due to personal doubts during signing by acting out in ways unbecoming of a business representing a brand such as Toyota. With all first-time buyers there is a lot of apprehension, anxiety, confusion, and a willingness to feel like they actually made the right decision. After that experience for the day, I was questioning if the 40 minute drive out to Longo Toyota would even be worth it. Thankfully, it was. Immediately upon meeting Marcos and being in the Longo Toyota environment, I felt a different environment. He treated me like a human and not like a big fat money sign. Even though the car I was looking at wasn't extremely expensive (about 12K retail), he used extreme professionalism with me while promptly answering all of my concerns and questions. That is true customer service. Even when other customers began flooding in and he received pages, he immediately got other associates to assist them and stuck with me during my first car buying experience. I really appreciated that. It made me feel like, no matter how much I was planning on spending, my satisfaction was important, and it was placed above the desire to sell the most expensive car. I understand that car salesman are there to make as much money as possible, but as a representative of any business whose customers have access to so many outlets of media, you'd expect that the great customer service offered by Marcos Viveros of Longo Toyota Scion would be found everywhere. But sadly, it isn't. Marcos did as much as he could to get me the best deal possible and didn't add any unnecessary fluff to the transaction. Even during the expected waiting during the process of buying, I felt patient and comfortable knowing I could trust the knowledge, respectfulness, and professionalism of this salesperson. I recommend anyone who may have had a not-so-great experience at another dealer to come into Longo Toyota Scion and ask for Marcos! He is a straight forward guy who will work with you and help you get what you came for, a new vehicle with some peace of mind and support of a great business. Thanks Marcos! I'll be back and I'll send my friends! More

Sales service The salesman was most knowledgeable sales person I have ever dealt . His professionalism is beyond the 5 star rating. He is beyond outstanding. Ty ty The salesman was most knowledgeable sales person I have ever dealt . His professionalism is beyond the 5 star rating. He is beyond outstanding. Ty ty More

Excellent welcoming environment Very straight forward , sales rep made it clear to possibly give me the best deal he could for my situation. I recommend to anyone to come for a great Very straight forward , sales rep made it clear to possibly give me the best deal he could for my situation. I recommend to anyone to come for a great deal. More

This man was great. He really helped me get s car My dealer is very good he really helped me out and gave me a great deal. It was 2 days before my birthday and he really helped me out I really appreci My dealer is very good he really helped me out and gave me a great deal. It was 2 days before my birthday and he really helped me out I really appreciate all of his help. More

Takin is awesome! I came to this dealership as a first time buyer and takin made my trip here worth it! He sold me a nice car with an awesome deal I couldn't say no. I came to this dealership as a first time buyer and takin made my trip here worth it! He sold me a nice car with an awesome deal I couldn't say no. More

Easiest vehicle purchase ever!!! After searching for a vehicle to buy, my father finally found it at Longo Toyota. He reached out and spoke to David Reyes who initiated the process o After searching for a vehicle to buy, my father finally found it at Longo Toyota. He reached out and spoke to David Reyes who initiated the process of visiting the location and seeing the vehicle. Because of a potential language barrier, I went with my father. David was very friendly and courteous...not overly friendly, or fake at all like some other dealerships. The entire process was easy and it did not take long at all. Bill Blanco helped us in finance...he too was great. Their efficiency made this an enjoyable experience. More

Best salesman ever! Thanks for the help, we're happy with the car! The best deal for a used Prius around! Couldn't be happier, Thank you so much!! Thanks for the help, we're happy with the car! The best deal for a used Prius around! Couldn't be happier, Thank you so much!! More

Purchased 2015 prevously owned Rav4 This is the second time I have purchased a vehicle from Longo Toyota, their sales staff is awesome! I wouldn't go anywhere else and I would recommend This is the second time I have purchased a vehicle from Longo Toyota, their sales staff is awesome! I wouldn't go anywhere else and I would recommend Longo Toyota to everyone I can. More

Friendly and great Customer Very friendly and helpful. I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family. Very friendly and helpful. I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family. More