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Longo Toyota
El Monte, CA
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,834 reviews
December 03, 2013
Tony Hua is an Excellent sales man. Very helpful nd patient i recommend him. He spent time explaining the vehicle nd made the experience very fun with no pressure patient i recommend him. He spent time explaining the vehicle nd made the experience very fun with no pressure More
by Aklopez86
Employees Worked With
Tony hua, Tony Hua
November 18, 2013
We had a great experience buying our Prius Plug-In. Tony was very knowledgeable. He answered our questions and was patient. The sales process overall was very smooth. was very knowledgeable. He answered our questions and was patient. The sales process overall was very smooth. More
by rikei
Employees Worked With
Tony Hua
November 07, 2013
My son Patrick, first time new car buyer, age 26 and I stopped at our local Manhattan Beach Toyota dealer in the morning of 11/1/13. They had the exact color and equipment 2013 Prius IV. But he wanted stopped at our local Manhattan Beach Toyota dealer in the morning of 11/1/13. They had the exact color and equipment 2013 Prius IV. But he wanted to return to Longo because Ruben in the used car department had spent 2 hours with him on Thursday 10/31/13 and he wanted him to get the commission. We were introduced to Rene Lawson and another salesman...After 2 1/2 hours they delivered his new waxed and filled Prius to the curb in front of the showroom and gave him the keys and shook his hand, even helped take his picture with his 1st new car! Then came "THE BAIT AND SWITCH" five minutes later, he came back out and took the key saying it was the wrong car, 2014 not 2013 same price no financing available. Then they demanded $2000 DEPOSIT they said was Toyota Finance Dept. rules for 1st time buyers. Then they said they didn't have the car and tried to UPSELL a loaded car he didn't want. Rene offered to transfer a car in another day and deliver it. My son said to her, "I feel like I have been DEALING WITH A TYPICAL USED CAR LOT GAME" She said, "that's harsh" he said, "YOU BAIT AND SWITCHED CARS, TRIED TO GET A $2000 DEPOSIT NOT NECESSARY, AND TRIED TO UPSELL ME A CAR I DIDN'T WANT"! The reason we came to Longo is because my family and business have bought (2 earlier Toyota pickups, 3 Tacomas, 2 cressidas, and 3 camry) WE WILL NOT RETURN ! We drove to Manhattan Toyota and in an hour, bought the car $8.00 less per month, NO DEPOSIT REQUIRED FROM TOYOTA FINANCE, I am interested in a response from Longo Toyota Sincerely Bill Grunbok, Owner National Auto Glass of Beverly Hills More
by autoglass
Employees Worked With
rene lawson
October 14, 2013
Go see Neil Polzin in the used car department. We were having some trouble and needed a good replacement car, and really did go over & above the call of duty. The truck we got is great and ... well, how o having some trouble and needed a good replacement car, and really did go over & above the call of duty. The truck we got is great and ... well, how often do you come away from a car dealership reporting a good experience? Top marks. More
by bdunning
Employees Worked With
Neil Polzin
October 13, 2013
if u buy a car at this place longo Toyota think about it before i buy a car i went wrong and would not change or return the deposit i recommend not to buy there ifu do not want to go through the same Hubert before i buy a car i went wrong and would not change or return the deposit i recommend not to buy there ifu do not want to go through the same Huberto Toledo More
by humber27
Employees Worked With
October 09, 2013
Tony has been very patient to us and very knowledgeable as well as very friendly He makes you feel at ease right away. He is an asset in a company. Thank you Tony for your help and your friendship. I b as well as very friendly He makes you feel at ease right away. He is an asset in a company. Thank you Tony for your help and your friendship. I brought 2 of my friends andI am sure they will go to him when they need a new car. More
by Carmelarap
Employees Worked With
Tony Hua
October 07, 2013
I've visited three other different Toyota dealerships (Carson, Miller, Downtown) and have gone through the entire process. This was the best experience I've had. I went in with a certain expectation of w (Carson, Miller, Downtown) and have gone through the entire process. This was the best experience I've had. I went in with a certain expectation of what I would get and how much I would pay. I came in with a trade-in, which I knew would limit my ability to negotiate. Still, Andy Luu was able to get me a deal that I felt was fair much quicker than any of the other dealerships I mentioned above. By far my best experience at a Toyota dealership. More
by MarcoC35
Employees Worked With
October 02, 2013
Just got a Prius c here from Tony Hua. I had asked for Just got a Prius c here from Tony Hua. I had asked for quotes from over 30 dealerships in California. Tony gave me the lowest price. On the day Just got a Prius c here from Tony Hua. I had asked for quotes from over 30 dealerships in California. Tony gave me the lowest price. On the day of the purchase, the whole process (including a pre-purchase test drive, DMV paperwork, and financing paperwork) took less than two hours. If you don't want to waste time or money, hit up Tony. More
by PriusCAndy
Employees Worked With
Tony Hua
September 29, 2013
I'm not saying George Sun is a bad guy. He isn't. He's an extremely shrewd care salesman. So shrewd, in fact, that you should avoid him and deal with somebody else. He's like the tough high school te He's an extremely shrewd care salesman. So shrewd, in fact, that you should avoid him and deal with somebody else. He's like the tough high school teacher all the students want to avoid. He's a strong and expert negotiator. Deal with somebody else. More
by someGirl13
Employees Worked With
George Sun
