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Longo Toyota

El Monte, CA

4.8
4,977 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,977 reviews

March 29, 2016

Professional, Patient, Thorough_Fantastic Customer Service Isaac Baños Handled himself very professional we found him to be patient and very thorough with the answers to our questions, both my wife and I are More

by Silva82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Longo Toyota responded

CONGRATULATIONS on your newly purchased vehicle from Longo - It's Kary and I manage our online reputation and came across this awesome review. I will make sure everyone receives a copy I know it will make their day, it certainly has made mine Kary Loefler Guest Relations Director 626.580.6057

March 29, 2016

Great experience This was my first time ever visiting Longo and I had such great help from ALL of the employees. My purchase went so well and I was provided with the b More

by BSGoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will - Director
Mar 30, 2016 -

Longo Toyota responded

WOW - HI BSGoodall - It's Longo Toyota/Scion and we just wanted to say GOOD MORNING and THANK YOU so much for posting this wonderful review. I will be meeting with all the team members you've mentioned in this review later today. I know they will be very happy to know about your experience. Thanks again and keep spreading the word about Longo Kary Loefler Guest Relations Director

March 27, 2016

Takin is amazing Came to Longo for a great deal, and Takin really worked so hard for me and got what exactly I asked for. He is a gentleman and such a nice salesman. T More

by Jiayuankang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 28, 2016 -

Longo Toyota responded

Hi Jiayuankang - It's Longo and we all wanted to say CONGRATULATIONS on your newly purchased vehicle Woot Woo!. Make it a great day and hurry back! Kary Loefler Guest Relations Director

March 26, 2016

Superior customer service This review is about my car buying experience at Long Toyota with Nathan Gallaher as my sales associate. Nathan went above and beyond in his service t More

by Rvolkert
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Gallaher
Mar 28, 2016 -

Longo Toyota responded

Good Evening Rvolkert, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. Thank you for visiting our dealership and giving us the opportunity to acquaint you with our company. As you can tell, we take customer feedback very seriously as it is our best indication as to how well we are serving our guests. Whenever we receive great feedback such as yours, about a one of our team members Nathan, it validates all our hard work and dedication in providing the very best customer service available. Make it a great day and thank you for being the most important part of our business Kary Loefler Guest Relations Director

March 26, 2016

Bought a certified Camry We bought a certified Camry, the salesperson was knowledgable and helpful, worked with us to come to an agreed price and did so in a timely manner More

by Crest100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 28, 2016 -

Longo Toyota responded

Woot Woo - THANK YOU so much for posting your experience on Dealer Rater - I will make sure that Takin receives a copy of this review. Kary Loefler Guest Relations Director 626.580.6057

March 26, 2016

World Class Service My sales consultant Nathan was extremely delightful to do business with. He understood my budget constraints and did what he could to get me the best More

by Sean128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Gallaher
Mar 28, 2016 -

Longo Toyota responded

Hi Sean128 - it's Longo and we love 5 Star Reviews on DealerRater. WOW nice job! I will make sure that Nathan receives a copy of this posting, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director 626.580.6057

March 25, 2016

Best Salesman Ever!!!!! Jimmy provided the best service ever! He was funny, very knowledgeable, patient w/me, & honest. I felt like he provided advice as a friend & not a sal More

by Nessa11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Longo Toyota responded

Hello and Happy Monday - it's Longo and we just wanted to say THANK YOU of sharing with others about your experience. We know you have many choices when selecting a car dealership/brand and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Jimmy / Longo we can never have enough business Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

March 22, 2016

Looking for Used Car I was looking for a used car under 10k and Jimmy was able to work with my down payment and get me a monthly payement I could afford. More

by sierrawest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Longo Toyota responded

Thank you so much for taking time to share your experience with others. My name is Kary Loefler and I manage our online reputation. I'll make sure that Jimmy receives a copy of this review. Make it a great day and welcome to the Longo family! Kary Loefler 626.580.6057

March 18, 2016

Awesome Fred Williams was awesome. we have dealt with him before and that's why we went came back to him. he went out of his way to help us. More

by ParedesFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Longo Toyota responded

Happy Friday Paredes Family - It's Longo Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion WOW what an awesome review about one of our team members, Fred Williams. I am so delighted to read of the caring attention you received from Fred. I cannot wait to share this review with him I know it will make his day, it certainly has made mine. Kary Loefler Longo Toyota/Scion 626.580.6057

March 17, 2016

2013 Toyota Prius that I love ! Jimmy Htun helped me buy my Certified Pre-Owned 2013 Prius. He was nice, knowledgeable and funny ! Jimmy got me the price I needed and 0% Financing fo More

by maiascar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Longo Toyota responded

Good Morning Maiascar - It's Longo Toyota/Scion and we all wanted to say THANK YOU for sharing you review on Dealer Rater WOW - nice job! Congratulations on your newly purchased vehicle and look forward to being your servicing and selling dealer. Have a great weekend Kary Loefler

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