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Longo Toyota
El Monte, CA
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,839 reviews
March 14, 2024
Excellent service and great customer care. Best dealership in the US for my family and friends. Best dealership in the US for my family and friends. More
by Gushi
Employees Worked With
March 13, 2024
Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More
by TomPR
March 13, 2024
Extremely helpful staff and transparent transactions. No hidden fees. Special mention to Oscar Orellana and Paul Luong. Hit them up for hassle free experience! No hidden fees. Special mention to Oscar Orellana and Paul Luong. Hit them up for hassle free experience! More
by lean sumadsad
March 13, 2024
My service advisor Eric Chung was great as usual. He was able to take care of my service needs and keep me updated on the status the whole way. Longo would be the only dealer I trust to service my ca He was able to take care of my service needs and keep me updated on the status the whole way. Longo would be the only dealer I trust to service my car and I will be coming to service my Toyota as long as I am alive. I will only work with two people at Longo. Eric Chung for service and HEECHER Yoon for SALES. Keep up the great work Longo! You should be proud of these two employees. More
by Albertpark855
March 13, 2024
I want to share a great customer service experience I had yesterday at Longo Toyota. I brought my car in for a routine 10,000 mile maintenance. The service advisor, Max Hernandez, was wonderful to work wit yesterday at Longo Toyota. I brought my car in for a routine 10,000 mile maintenance. The service advisor, Max Hernandez, was wonderful to work with. During my short wait, I remembered that I had a problem with USB port not being able to charge my phone. I asked Max to check it and the charging port tested OK. But he gave me a new charging cable which fixed the problem. That was above and beyond what I expected. I heartily recommend Long Toyota.and kudos to Max. More
by Juan Tang
March 12, 2024
Sales person was very friendly and knowledgeable. Lots of inventory to select from. Clean environment Lots of inventory to select from. Clean environment More
by Drem330
Employees Worked With
March 11, 2024
For repair price I am paying your servise is acceptable. Bla bla bla bla bla Bla bla bla bla bla More
by lalegrun
Employees Worked With
March 11, 2024
I got the car price as described on the Website. Agent was helpful and friendly, he explain details on the purchase , I was a great experience. Thank you. Agent was helpful and friendly, he explain details on the purchase , I was a great experience. Thank you. More
by mcdex40
Employees Worked With
Antonio Avila
March 11, 2024
Customer service was excellent by Mr Cardenas and the premises and services there are excellent as well. I will definitely recommend it. premises and services there are excellent as well. I will definitely recommend it. More
by Lettyreal2011
Employees Worked With
March 10, 2024
Good, quality service, on time, communicate well - via text or phone, on time, would recommend text or phone, on time, would recommend More
by RE
Employees Worked With
