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Longo Toyota

El Monte, CA

4.8
4,976 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,976 reviews

April 22, 2016

Courtesies, space, fairness, professionalism Jose was wonderful, very helpful in the process of trading in my Ford Focus. Experience was mostly painless (still not a cheap thing to do) and we got More

by OnePaperTiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Longo Toyota responded

Good Morning OnePaperTiger - THANK YOU so much for sharing your experience via DealerRater about one of our team member. My name is Kary Loefler and I manage our online reputation and came across your review. I will make sure that Jose receives a copy of your posting, I know it will make his day, it certainly has made mine. Keep spreading the word about Jose / Longo we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057

April 20, 2016

Very Dedicated To his Customers! I felt really comfortable leaving my father in Takin's hands. He was knowedgeable, straightforward, and fought for what my Dad wanted in a car deal. I More

by LynnPlace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 21, 2016 -

Longo Toyota responded

Hi LynnPlace, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Wow! I'm so happy Takin Ghaznavi has made your dad car buying experience a great one. Thank you for sharing with us and remember we are here if you have any questions. Thank you both for choosing Longo!

April 19, 2016

Best car experience Best car buying experience. I got there early and was able to view inventory and when ready to discuss the car I liked, I was able to talk to David Re More

by Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 21, 2016 -

Longo Toyota responded

Hello, My name is Regina Cortes, Guest Relations Supervisor for the dealer. AWESOME!!! I'm so happy David Reyes has made this your best car buying experience. Thank you for sharing with us and choosing Longo!

April 19, 2016

Issac Banos and Longo - Don't Go Anywhere Else We spent a fiull Sunday driving all over SoCal being pressured to buy very used looking cars.. Then we stopped at Longo. Isaac showed us a RAV More

by RAV4 Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Longo Toyota responded

Hello RAV4 Buyer, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I want to thank you for sharing your wonderful sales experience with your sales person Isaac Banos. Your feedback is very important to us and knowing you are 100% satisfied puts a big smile on our faces. Thank you for choosing Longo! Congratulations!

April 17, 2016

Toyota Experience Isaac Baños was a Great salesman in our venture for a second car , as a matter of fact this has been our 3 Rd car we have purchased through him. It's More

by Viola63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2016 -

Longo Toyota responded

Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

April 16, 2016

TONY HUA made the experience Great! Worked with Tony Hua in the used care section. Tony was awesome! Very attentive, helpful, and caring. Only complaint would be with his "management" More

by cpaterson812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Apr 18, 2016 -

Longo Toyota responded

Good Morning - From all of us at Longo, we wanted to THANK YOU so much for sharing with others about your experience. We know you have many choices when selecting a dealership/brand and we're all very honored you've chosen Longo for your car care needs. Make it a great day! Kary Loefler Guest Relations Director 626.580.6057

April 16, 2016

Very knowledgeable and Patient, awesome Salesmen. Gave us plenty of finance options, not pushy at all. Ask for Takin Ghaznavi highly recommended! We will come to him again next time. More

by Lanyhdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 18, 2016 -

Longo Toyota responded

CONGRATULATIONS on your newly purchased vehicle - Hi my name is Kary Loefler and I manage our online reputation/DealerRater page. What a great way to begin my day knowing that one of our team members took really good care of you Woot Woo! I will make sure that your consultant receives a copy of this review, I know it will make their day, it certainly has made mine. Hurry back! Kary

April 15, 2016

Quick straight to the point great experince Very helpful fast great job amazing price i left very satisfied. He took us around the dealership to see how it all works and why we should trust thei More

by Gmccruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 18, 2016 -

Longo Toyota responded

Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

April 13, 2016

Great customer service Takin was great he got us the vehicle we needed with a great rate. He gave us some great insight on building our credit I would definitely recommend t More

by Jazzmyn02
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 18, 2016 -

Longo Toyota responded

Good Morning - From all of us at Longo, we wanted to THANK YOU so much for sharing with others about your experience. We know you have many choices when selecting a dealership/brand and we're all very honored you've chosen Longo for your car care needs. Make it a great day! Kary Loefler Guest Relations Director 626.580.6057

April 13, 2016

Great Time I hate to shop for a car but my dealer did a great job with the process. We started at Lexus and moved to Toyota. We found the car we want at the pric More

by James Valdez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Apr 18, 2016 -

Longo Toyota responded

CONGRATULATIONS on your newly purchased vehicle - Hi my name is Kary Loefler and I manage our online reputation/DealerRater page. What a great way to begin my day knowing that one of our team members took really good care of you Woot Woo! I will make sure that your consultant receives a copy of this review, I know it will make their day, it certainly has made mine. Hurry back! Kary

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