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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

April 14, 2014

Come see Tony Hua for your new car needs hes the best! My family has bought numerous cars from Longo Toyota. It is the best dealership around! Having a bad experience and wasting close to 5 hours the day b More

by Mikecov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Apr 15, 2014 -

Longo Toyota responded

Hi Mikecov, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. First allow me to say THANK YOU SO MUCH for all the purchases you've done with our company that's amazing. I was so delighted to read of the caring attention you received from one of our team members, Tony Hua and couldn't agree with you more what an asset he is for our company. This review was sent over and shared with his management team Hurry back! Kary

April 12, 2014

awesome experience I came to Longo Toyota because of a referral from my cousin. I met with Fred Wiliams and was immediately greeted with a smile. I had spoken to Fred More

by jonnyboisez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2014 -

Longo Toyota responded

Good Morning Jonnyboisez My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I just wanted to say THANK YOU so much for taking time out of your day, to share with other about your experience. We can't thank you enough for spreading the word about Longo and one of our team members Fred Williams. Welcome to the Longo family and don't forget to follow us on Facebook/Twitter for exclusive offers for just our followers. Kary

Apr 15, 2014 -

Longo Toyota responded

Thank you so much for your kind words about your visit to our dealership. My name is Kary Loefler and I manage our reputation through this social channel. What a great review you've posted about one of our team members, Fred Williams. I've taken the liberty of forwarding this over to his management team so they may also enjoy as well. Please know if there is anything Fred or I can assist you with, please do not hesitate to contact us. Enjoy your Tacoma! Sincerely, Kary

April 03, 2014

EXCELLENT CUSTOMER SERVICE, HONEST,FRIENDLY AND SINCERE. THEY GAVE US A VERY GOOD PRICE ON OUR PURCHASE.WE WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY AND OTHERS.VERY NICE PEOPLE AND DEALERS More

by Neysa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2014 -

Longo Toyota responded

Hello Neysa, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. WOW... I just wanted to say THANK YOU so much for posting such a great review about a few of our team members, B. Cruz and S. Hess. I was so excited to read this review, I wanted to share this with them along with their reporting Mgmt team. Please know Neysa, if there is anything we can assist you with do not hesitate to reach out to us for help! Have a great weekend and welcome to the Longo Family.... Kary

March 25, 2014

Service was great and help was great as well. All dealers should be this well organized, professional, and great with prices. Alex was one of the best salesman I've met and wish more salesman were like him. More

by artgeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2014 -

Longo Toyota responded

Hello Artgeg! My name is Regina Cortes, Guest Relations Supervisor for the dealer. It's awesome to read how GREAT Alex Luikimson help you with your purchase. On behalf of Longo we like to say THANK YOU! Come back soon! Regina

March 25, 2014

Papa fred what can i say the best out there he would get u a great deal!!! His a professional knows his stuff and back up with a great crew funny pleasant people they will make u feel right at home. More

by 523212bere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2014 -

Longo Toyota responded

Hello 52321bere, My name is Regina Cortes, Guest Relations Supervisor. Wonderful news to read! I'm happy Fred William did a great job making you feel at home during your visit with us. Your happiness means a lot to Fred and everyone at Longo. Thank you for taking the time to share with us your wonderful experience. Come back soon! Regina

March 19, 2014

Went in looking for 2014 Camry. I already knew what I wanted but did not expect to leave with the car the same day. Walked around the lot looking for the one I wanted, when Tony approached me and my mom. More

by usmcspikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Mar 26, 2014 -

Longo Toyota responded

Good afternoon usmcspikey, My name is Regina Cortes, Guest Relations Supervisor for the dealer. This is awesome news! I'm so happy for you and your mom. Thank you very much for sharing your wonderful experience you encountered with Tony Hua. I'm sure you have put a smile on his face. Congratulations on your new 2014 Camry! Don't forget to bring it in for a complimentary 1,000 miles/ 1 month service. Thank you for choosing LONGO! Regina

March 18, 2014

What can I say about this dealership. They've obviously been the number one Toyota dealership for this many years for a reason and I found out first hand why. I definitely got a five star treatme More

by reposed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Polzin
Mar 18, 2014 -

Longo Toyota responded

Hello Ron, My name is Regina Cortes, Guest Relations Supervisor. Wow! That is awesome to read Neil Polzin was amazing and made your auto purchase a memorable one. Thank you soo much for sharing your awesome experience with us and our readers! I enjoyed reading how great it was. Congratulations! Thank you for choosing Longo! Regina

March 17, 2014

My friend and I went to Longo Toyota to test drive a Corolla. Saleman Tony Hua was helping us. He is a reliable ,professional and an excellent saleman. He always give advise to save money for customer. More

by kwbshk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Mar 18, 2014 -

Longo Toyota responded

Hello J&V! My name is Regina Cortes, Guest Relations Supervisor for the dealer. Wonderful! It is so wonderful to read Tony Hua took excellent care of you and made your car purchase a great one. Thank you for sharing your experience with us and I promise I will send Tony and his managers a copy! Congratulations on you new Corolla! Regina

March 14, 2014

This was the smoothest, easiest car buying experience of my life. Thanks to William Phan, Bill Blanco, and especially Will Amiri, whom all made me feel completely comfortable and certain in purchasing my ne More

by Hugzandkisses399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will amiri, William phan, bill blanco
Mar 15, 2014 -

Longo Toyota responded

Hi Hugzandkisses399! My name is Regina Cortes, Guest Relations Supervisor for Toyota/Scion. Thank you for your kind words. I'm happy William Phan, Bill Blanco & Will Amir made your sales exerience comfortable and smooth. Congratulatons on your new 2014 Prius and thank you for choosing Longo! Regina

March 12, 2014

I have given this rating because my experience at Longo Toyota was the best! I explained my situation to Danny and he listened and made sure that I was taken care of. He was thinking of my needs and what w More

by beautifullady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Camarillo
Mar 12, 2014 -

Longo Toyota responded

Hello Maria! My name is Regina Cortes, Guest Relations Supervisor. Wonderful! It's such a pleasure to read how wonderful your experience was with Danny Camarillo and our team here at Longo. Thank you for taking the time out of your day to share this wonderful experience with us and putting a smile on my face. Thank you for choosing Longo! Regina

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