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Longo Toyota

El Monte, CA

4.8
4,976 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,976 reviews

May 12, 2016

Great Service This is our 3rd vehicle purchase this year. Each and every time we have been impressed with the whole experience. The professionalism, the knowledge o More

by CarGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Gallaher
May 12, 2016 -

Longo Toyota responded

Good Afternoon CarGirl - It's Longo and we LOVE * LOVE * LOVE 5 star overall ratings and congratulations on your 3rd vehicle purchased this year WOW nice job. Make it a great day, hurry back and keep spreading the word about Longo, we can never have enough business! Kary Loefler Guest Relations Director 626.580.6057

May 11, 2016

Love love love takins personality! cares for customers not $ He is looking out for the best deal you need. Doesn't try to sell you short or more than needed. Straight forward on the type of cars he is selling. H More

by Jacoboalex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 11, 2016 -

Longo Toyota responded

Thanks for sharing with others about your experience and appreciate the time to do so! Make it a great day and hurry back Kary Loefler Guest Relations Director Longo Toyota/Scion 626.5850.6057

May 11, 2016

EXCELLENT EXPERIENCE AT LONGO TOYOTA PROFESSIONAL SALESMAN; EXCELLENT CUSTOMER SERVICE; UNDERSTANDING OF FAMILY NEEDS; VERY CORDIAL; SENSE OF HUMOR; MADE US FEEL AT HOME; EXCELLENT AT More

by ADILE516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Longo Toyota responded

CONGRATULATIONS on your newly purchased vehicle - It's Longo and we're so delighted to read of the caring attention provided by Jose, Woot Woo! Make it a great day and thank you once again, for being the most important part of our business Kary Loefler Guest Relations Director Longo Toyota/Scion

May 08, 2016

Helpful and Informative Ruben was extremely helpful and informative. I came in unsure of what model or year I wanted but he was very patient explaining everything and showing More

by evelynagmo122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2016 -

Longo Toyota responded

Hi Evelynagmo122 - Wow! I'm so happy Rubeni has made your car buying experience a great one. Thank you for sharing with us and remember we are here if you have any questions. Thank you both for choosing Longo!" Make it a great day, Kary Loefler - Guest Relations Director 626.580.6057

May 06, 2016

Helpful and patient Ghaznavi was a very helpful dealer. He was very patient when assisting us in purchasing a car. He ensured our happiness in the deals and recommended t More

by alim9192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
May 10, 2016 -

Longo Toyota responded

Good Afternoon Alim9192 - It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057 ""

May 06, 2016

Terrible service and not professional! It's the first time ever I NEED to write a review for bad service for Longo. The reason why we keep coming back is only because of the customer servic More

by Upset cusotmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnson Wu
May 10, 2016 -

Longo Toyota responded

Good Afternoon Valued Guest - My name is Kary Loefler, Guest Relations Director for the dealership. First allow me to apologize for any inconvenience your visit may have caused. Because your experience is very important to us, I would like to research this matter further. For me to do this, I will have to have further information (name, salesman etc.) Please feel free to email me at kary.loefler@longotoyota.com or 626.580.6057 - I look forward to hearing from you - Kary Loefler

May 04, 2016

Es muy bueno Te dan muy buenas obsiones te buscan segun tus necesidades y tu presupuesto te buscan llegar al mejor arreglo me atendio jose del solar y fue muy amab More

by Ramirez3008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016 -

Longo Toyota responded

GRACIAS por sus amables palabras sobre uno de nuestros miembros del equipo, JOSE, felicitaciones en su vehículo recién comprado y volver rápidamente.

May 04, 2016

Painless and smooth Second car we have purchased from Longo. Always a great selection to choose from and friendly, competent employees. Neil Polzin helped us get into our More

by croptopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
May 04, 2016 -

Longo Toyota responded

Hello Croptopp - it's Longo Toyota/Scion and we are so darn excited that this is your SECOND purchase from our dealership Woot Woo! Hi my name is Kary Loefler, Guest Relations Director and wanted to THANK YOU for sharing with others about your experience. Make it a great day

May 02, 2016

Cassie's efforts were instrumental !! I truly believe that Cassie's efforts were vital to me getting my deal done that same evening !! (Tundra TRD-Pro) There was very little pressure duri More

by estebaninMonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Longo Toyota responded

Good Morning estebaninmonte, Good Morning It's Longo and we wanted to say THANK YOU for sharing with others about your experience. We know how important it is not only to meet our guest expectations but exceed them and I'm delighted to read that one of our team members did just that. Once again, thank you for being the most important part of our business Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director kary.loefler@longotoyota.com 626.580.6057

May 01, 2016

Isaac is Amazing! It is with great pleasure I write this review on our car buying experience today. My husband and I received very friendly service today at Longo Toy More

by MG for TC
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Longo Toyota responded

Good Morning and Happy Wednesday - It's Longo Toyota and we wanted to say THANK YOU so much for sharing with others about your experience. WOW 5 stars - nice! Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057"

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