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Longo Toyota

El Monte, CA

4.8
4,977 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,977 reviews

June 01, 2016

Awesome service They helped us to get a car even with out bad credit. Thank you for your help. We are so happy and appreciate your commitment to great service. More

by Tony P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Longo Toyota responded

Thank you for your 5 Star Dealer Rater reviews - we certainly and appreciate the time you've taken to do so! Make it a great day and hurry back! Kary Loefler Guest Relations Director 626.580.6057

June 01, 2016

Great experience with my salesperson I have dealt with Jose with my many purchases in the past. He always took care of me and help me to have a smooth transaction all the times More

by Walter Areas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Longo Toyota responded

WOW - Longo loves 5 Star reviews - THANK YOU * THANK YOU * THANK YOU so much for posting. Keep spreading the word about Longo / Jose, we can never have enough business Kary Loefler Guest Relations Director 626.580.6057

June 01, 2016

awesome guy. He is the nicest person I got to know he is very understanding I will refer him to all the people I know if you are looking for someone he is your guy More

by ed4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Longo Toyota responded

Good Morning It's Longo Toyota/Scion and we wanted to THANK YOU so much for letting us know how well a few of our team members did (Isaac/Ruben) - Keep spreading the word about Longo / Isaac / Ruben we can never have enough business. Hurry back - Kary Loefler 626.580.6057

June 01, 2016

Excellent service and great merchandise I always thought buying a used car would mean haggling, poor service, and bad quality stock. Longo Toyota was the exact opposite of this experience, More

by Lakin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Polzin
Jun 07, 2016 -

Longo Toyota responded

Good Afternoon it's Longo and we all wanted to thank you for sharing with others about your experience. We appreciate the time to do this and CONGRATULATIONS on your newly purchased vehicle. Make it a great day - Call us if you need us, we're always here to listen - Kary Loefler Longo Toyota/Scion 626.580.6057 ""

June 01, 2016

Great deals great people I was able to work with them to get a car a wanted for a great price. Awesome dealership great service and great selection of vehicles More

by Smellymelly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Longo Toyota responded

Good Morning and Happy Wednesday - It's Longo Toyota and we wanted to say THANK YOU so much for sharing with others about your experience. WOW 5 stars - nice! Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057""

May 30, 2016

high quality work Jose work with efficiency, dedication, and profession. I will recommend him highly compare to other dealers. He is funny during waiting time efficent More

by tianyue xie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose luis del solar
Jun 01, 2016 -

Longo Toyota responded

Thanks for sharing with others about your experience and appreciate the time you've taken to do so. Longo certainly loves 5 star YELP reviews but want we really enjoy is knowing that our guests are going to return. Can't wait to see you in our Sls/Svc dept. Make it a great day Kary Loefler

May 30, 2016

Amazing Issac did the best for my situation and I walked away with a car. Amazing. I would recommend him to my family which I did and they also walked More

by Enrique8898
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2016 -

Longo Toyota responded

WHOOT WOO! Someone just visited Longo and had a great experience NICE JOB.. Good Morning my name is Kary Loefler and I manage our online reputation and came across this wonderful review THANK YOU. I will make sure that Isaac and his Mgmt team receive a copy of this review, I know it will make their day, it certainly has made mine. Call us if you need us, we're here to listen! Kary Loefler 626.580.6057

May 28, 2016

Ecstatic First Time Buyer As a first time buyer, I was hesitant of the entire car buying experience. Takin made the entire process easy and enjoyable. What could have been a lo More

by John II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jun 01, 2016 -

Longo Toyota responded

Good Morning it's Longo and we all wanted to thank you for sharing with others about your experience. We appreciate the time to do this and CONGRATULATIONS on your newly purchased vehicle. Make it a great day - Call us if you need us, we're always here to listen - Kary Loefler Longo Toyota/Scion 626.580.6057 "

May 28, 2016

Exceptional Customer Service, efficient and professional Isaac was a true representation of giving the customer what the customer wants. He immediately referenced the updated price list saving us $2,000 alon More

by R.Zometa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2016 -

Longo Toyota responded

Good Morning R. Zometa - My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion - I certainly wanted to thank you for posting this wonderful review about one of our team members, Isaac. We know how important it is to not only meet the expectations of our guest but to exceed them and I'm so delighted to read of the caring attention that Isaac provided. Have a great week and keep spreading the word about Longo - Kary Loefler Guest Relations Director "

May 27, 2016

Very unsatisfied After going for a recall they recommended I do several things to my Rav4 and so I did due to the mileage it has. Had to leave my car for about two wee More

by Carservi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerardo, Kirk Wallace, Jose Uribe
Jun 01, 2016 -

Longo Toyota responded

Good Morning Carservi. My name is Kary Loefler, I manage our online reputation and came across your review. It does sadden us to know that even with our offer, towards the repair of the motor mounts, the complimentary inspection of your air condition unit and the discounted rate for your parts/labor on your 2006 RAV4 with 110,655 miles that you’re still not pleased. We put all our efforts in not only trying to meet the expectations of our guests, but exceeding is very important to us. However, we understand on occasion we may not be able to succeed our own objectives with a few of our guests. I know that J. Uribe, G. Ayala and K. Wallace have had the pleasure of speaking with you regarding this matter. If you have any questions and or would like to decline our offer, please feel free to contact any of those team members mentioned. Thank you

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