Longo Toyota

After a bad experience at Keyes Toyota in Van Nuys, my family and I were extremely relieved when we entered the Longo Toyota dealership. Once we entered the facility, we could tell from the atmosphere tha family and I were extremely relieved when we entered the Longo Toyota dealership. Once we entered the facility, we could tell from the atmosphere that this car dealership was different. As the #1 Toyota dealership in the world, they have an enormous selection of vehicles in all models and vehicles. Tony Hua made my first new car buying experience stress free and enjoyable. He was very knowledgeable, friendly, and respectful to me and my family. He really helped me understand the new car buying process in addition to giving me an unbeatable price. He made sure to ask that I was a new grad (graduated in the past 2 years) to get an additional Toyota discount. He went through all the warranties I had on my car told me when I should come in for service. After I recieved my car, Tony showed me all the features of the vehicle. I did not even have to tell him that I am a crazy instagrammer for him to offer to take a picture of me with my new car after everything was done. You can tell that Tony really cares about his customers and wants the best for them. I am now home and very happy with my new Prius. More

Our ten-year-old Sienna minivan was in need of major repairs so we went to Longo on a Saturday morning at a very busy time in our lives. The dealership was crowded with customers and we needed to wait 1 repairs so we went to Longo on a Saturday morning at a very busy time in our lives. The dealership was crowded with customers and we needed to wait 15 minutes for an available sales rep. Sales Rep Tony Hua was straight-forward and efficient in showing us the 2013 Camry we were looking for. We told him my husband needed to get to work and he guided us through the purchasing (with trade-in) process in under 3 hours. Tony demonstrated a lot of repsect for my husband's schedule. We were happy to be able to eat lunch and have a Starbucks while we waited for the paperwork to be drawn up. Tony helped synch my Android phone to the blu tooth system in the Camry. I am very happy with the car and the entire experience. We live in the LAX area but Longo is worth the drive. More

I went into Longo Toyota to have my 2010 tundra crew max front seats looked at. The passenger side air bag senor was not working and kept blinking to fasten the seat belt and the fabric to the driver side front seats looked at. The passenger side air bag senor was not working and kept blinking to fasten the seat belt and the fabric to the driver side was pulling away from the seat as well as it squeaking. I explained to the service rep that about 2 weeks ago I found a screw and plastic piece by the driver side door and that every time you go up a driveway or go over speed bumps or bumpy road the chair squeaks. Just finding the screw, plastic piece and the fabric pulling away from the chair the chair is defective and the truck is still under warranty so replace the whole chair. The service rep said they have to have the district parts manager look at it and see what he wants to do replace it or fix it. They decided to fix it. I wish they would have replaced it like they did when I had the 07 tundra. I gave them the benefit of the doubt to fix it and thought maybe the screw had to do with why the chair was squeaking. I advised the service rep that I bought the running boards for this truck so I would have this problem. Even showed the service rep how I entered and exited the truck and he agreed that the chair should not be doing this or having this problem. I also mentioned that this was the 2nd tundra crew max I purchased and the first one had the same issue but I didn't have running boards for that 07 tundra. this makes me question the quality of automobiles Toyota put out having 2 truck with the same problem. What pissed me off is that the technician could not replicate the squeakiness. How can you not replicate it makes the noise every time you go over bumps speed bumps or go up driveways. Even if they couldn't replicate it, it is obvious the chair is defective the broken pieces falling off the chair, fabric pulling away and its still under warranty replace it. But they didn't do that, so now I have to deal with a squeaky chair that every time I go over a speed bump or bumpy road I hear the squeak. This pisses me off I worked hard to by this truck and to have this going on with a new truck it is xx. Everyone that knows me knows I am very meticulous about my truck and nothing better be wrong with it, I take care of it. I spoke highly of Longo Toyota and referred many people to purchase cars from Longo Toyota and that Toyota puts out a reputable automobile and guarantee's there automobiles due to how I was treated. Within my whole family we own 10 Toyota automobiles. The last 2 tundras I have had and having the same problem makes me question what type of product Toyota is putting out and if I should trade this one in for another type of truck from another dealer and not a Toyota at all. After I Finish paying this truck off I don't think I will buy another Toyota Tundra if they give me a hard time about a squeaky chair under warranty. They only way I will keep this tundra and continue buying Toyota's if they honor replacing the seat and honor that they back the automobiles and being a superior automobile manufacture. More

Tony Hua provided excellent and friendly customer service when we were looking to buy our Highlander. He answered all of our questions and made sure we had all of the details. Overall, it was a quick and p when we were looking to buy our Highlander. He answered all of our questions and made sure we had all of the details. Overall, it was a quick and painless car buying experience at Longo Toyota. Thanks again! More

Ask for Tony Hua. This was honestly the most effortless transaction ever. I'm not into the bargaining and spending hours at a dealership, Tony really made the car buying experience a positive one. Tony i transaction ever. I'm not into the bargaining and spending hours at a dealership, Tony really made the car buying experience a positive one. Tony is really kind, personable, understanding and gives great deals. He is really straightforward and will do whatever he can to help out. I always shop around before I buy anything and Longo Toyota and Tony gave me a price that I just couldn't walk away from. I went to Wondries through a referral and they still gave me a unreasonable price and I really did not like the the salesperson that I was working with. If you are price shopping, don't even bother wasting your time at Wondries. More

Came here last weekend to purchase a sienna for my dad. Tony Hua had helped me get the best price. He was quick and straight to the point, which I like. Didn't bs like other salesman in the past that I've Tony Hua had helped me get the best price. He was quick and straight to the point, which I like. Didn't bs like other salesman in the past that I've dealt with. So I highly recommend him when looking for a Toyota car. More

Tony Hua is the man to look for if you want a great deal. His service was exceptional. I was in the market for a truck and didn't know what to look for. He asked qualifying questions and helped me find the o His service was exceptional. I was in the market for a truck and didn't know what to look for. He asked qualifying questions and helped me find the one that fitted my needs. Not only did he made me feel comfortable with the purchase, he gave me a killer price that I couldn't pass up. This isn't the first vehicle I bought from him and won't be the last. Tony, you're the best! I will continue to recommend my families and friends to Longo Toyota. More

My vehicle was on order, was called when it came in. We went in on a Sunday morning, sat down, after about 2-3 hours we walked out with a brand new 2013 Scion xB 10 Series. Ryan Tsai was the salesperson an went in on a Sunday morning, sat down, after about 2-3 hours we walked out with a brand new 2013 Scion xB 10 Series. Ryan Tsai was the salesperson and he is by far the best and I believe the top salesperson there. Super easy, no haggle on the price, we knew what we wanted and we got it. More

My experience has been VERY BAD. Butch & Mario NEVER RETURN my calls! I would not recommend Longo Toyota to my worst enemy. Too many Toyota dealers to deal with these bad business men. Shame on you Lo RETURN my calls! I would not recommend Longo Toyota to my worst enemy. Too many Toyota dealers to deal with these bad business men. Shame on you Longo to conduct your business so shady. Sign blank form (i refuse), come back one more signature needed to be given and entire new contract...... RUN don't walk from LONGO TOYOTA. More