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Longo Toyota

El Monte, CA

4.8
4,981 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,981 reviews

September 06, 2016

Outstanding customer service by David Reyes! As a fist time car buyer, I knew going to Longo Toyota was my first choice of choosing my very fist car. David Reyes was pleased to help me find the r More

by karlauestrada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Sep 06, 2016 -

Longo Toyota responded

Congratulations Karla! My name is Regina Cortes, Guest Relations Supervisor for Longo. How exciting! I'm so happy David Reyes took great care of you on your first time buying experience. I want to also thank you for sharing your wonderful experience with us and our readers. If you have any questions please contact me at 626.580.6268 or regina.cortes@longotoyot… Thank you Karla for choosing Longo! Welcome to our family! Regina Cortes

September 04, 2016

I had a great experience with David Reyes David reyes helped me find the right vehicle quick and easy. I was totally satisfied with the service he gave me. It did not take that long to finish More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Sep 06, 2016 -

Longo Toyota responded

Hello Danny, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I want to thank you for sharing your wonderful experience with David Reyes. I will certainly make sure he receives a copy. I also want to thank you for choosing Longo for your auto car purchase. Congratulations! Regina Cortes

August 29, 2016

Happy customer David Reyes made this proses of buying a family car as simple, effortless, caring and easy as it could be. We all dread buying a car talking to a sale More

by ApprilSanchez7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 30, 2016 -

Longo Toyota responded

Good Morning and Happy Tuesday - It's Longo wanting to THANK YOU for the shout out! I love beginning my days reading reviews like this nice job! Please make sure that if anything comes up and you ever have a question/concern, make sure you reach back out to David, he's always here to help Make it a great day and thanks again Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

August 25, 2016

Issac is the MAN! Issac is amazing! Such professionalism in his service. Not pushy just trying to make a sale like other dealerships I've been to in the past. Helpful i More

by pmam55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Longo Toyota responded

Good Afternoon and Happy Friday - it's Longo Toyota/Scion thanking you for sharing your experience. I will make sure that Isaac receives a copy of this review, I know it will make his day it certainly has made mine. Make it a great day, have a safe weekend and thank you for being the most important part of our business. Kary Loefler 626.580.6057

August 23, 2016

Excelente experiencia Me justo el trato que me dio la persona que me atendió da mucha confianza para que uno se familiarice con longo y le hise barias preguntas sobre model More

by Idaliaherrera1976@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 24, 2016 -

Longo Toyota responded

Thank you so much for your kind words about David - Kary Loefler, Guest Relations Director 626.580.6057

August 22, 2016

Longo knocks it out of the park Our salesman David Reyes was so helpful. He took the time to show us all the card we were interested in. David was professional, and with us every ste More

by BigbadDad66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 24, 2016 -

Longo Toyota responded

Good Afternoon Bigbaddad66 - It's Longo Toyota/Scion and CONGRATULATIONS on your newly purchased vehicle. My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to take this moment to thank you for your kind words about David Reyes. We are very fortunate to have David on our team. That’s certainly one thing, which separates us from the competition, is our people. Hey make it a great day and welcome to the Longo Family! Kary Loefler 626..580.6057

August 22, 2016

Excellent service! Isaac was a great help! My mother and I went into the dealership with a tight schedule and he helped us leave with the car we wanted in record time. H More

by lheightoncook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Longo Toyota responded

Good Afternoon it's Longo Toyota/Scion wanting to say CONGRATULATIONS on your vehicle Woot Woo! Hey thanks for spreading the word about your experience and appreciate the time you've taken to do so. Call us if you need us! Kary Loefler Guest Relations Director 626.580.6057

August 21, 2016

Jose Luis del solar is a great salesman!!! I had a great experience at longo Toyota my salesman Jose Luis del solar is a great salesman and a wonderful person. I will be back to buy again in th More

by Robert 1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Longo Toyota responded

Thanks for the shout out we really appreciate you sharing your experience with others via Dealerrater. I will make sure that Jose receives a copy of this review. Keep spreading the word about Longo / Jose we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057

August 21, 2016

David Reyes was great! He helped me purchase the vehicle. Purchase a certified used vehicle. I saw the vehicle on cars.com and compared to 5 other vehicles of the same year make and model and decided to visi More

by James56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
Aug 24, 2016 -

Longo Toyota responded

Thanks for the shout out on Dealerrater. I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

August 20, 2016

Incredible Toyota Dealership & Team This is the 6th Toyota (and the 4th Prius) I have owned. Having recently moved from Massachusetts to California I was looking for a new Toyota Deal More

by flyingtrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Hofmann, Laura Tan, Jules Lee.
Aug 24, 2016 -

Longo Toyota responded

My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old fashioned way of doing business “Being here for our guests”. If there is anything we can do for you, please do not hesitate to contact any of us. We’re always here to listen! Sincerely, Kary

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