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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

July 12, 2017

Great service I bought a used Honda fit from longo. Cassey was very helpful with his service and knowledge. He took care of all my needs. Thanks. More

by Frankng1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Longo Toyota responded

Thank you so much for the DealerRater shout out about Longo Toyota / Cassey. Make it a great day and enjoy your Honda. Kary Loefler Guest Relations Director Longo Toyota

July 11, 2017

Excellent buying experience Takin Ghaznavi listened to my car buying needs and help me select the correct vehicle at the price I was willing to pay. I can't ask for more then th More

by Rita Tynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jul 12, 2017 -

Longo Toyota responded

Good Morning - from all of us here we wanted to CONGRATULATE you on your recent purchase at Longo Toyota. Nice Job! Make it a great day and have fun this weekend showing off your vehicle.. Kary Loefler Guest Relations Director 626.580.6057

July 10, 2017

Wonderful We got a great deal and a smooth process. We have worked with Gracie on multiple occasions in the past and its always been pleasant. She is nice and r More

by Kenners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jul 10, 2017 -

Longo Toyota responded

Thanks for the shout out on DealerRater - It's Longo Toyota - We can't thank you enough for taking time to share with others about your experience. Make it a great day and stay cool boy is it ever hot in California - Best Wishes, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 09, 2017

Good Experience Overall I would recommend my friends and family to see Jeff, Jeff is very professional. He allowed me to take my time with the test drive. And answered all my More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 10, 2017 -

Longo Toyota responded

WOW - What a great way to end a Monday with this wonderful review. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota - We cannot thank you enough for sharing with all those who follow DealerRater about your experience. I will make sure that Jeff receives a copy of this review, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

July 09, 2017

Great Experience Best experience ever in purchasing a car. Ask for Jeff Do. I've bought many cars from different dealership, and not one came close to the service, pro More

by Hartenbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 10, 2017 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to thank you for the shout out on DealerRater - Welcome to the Longo Family and congratulations on your brand new Toyota. Kary Loefler Guest Relations Director Longo Toyota

July 09, 2017

Finding the best and affordable newer car All I can say ... Salesman Cassey , he's a great one, I'm very satisfied with his customer service skills ..very friendly and willing to do extra help More

by Michael Erickson Maramis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for this awesome DealerRater review.... Hi my name is Kary Loefler and I manage our online reputation. I will make sure that Cassey receives a copy of this review. Call us if you need us! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

July 08, 2017

Great Experience Takin was wonderful. This is the 4th vehicle I've purchased from Longo, and it's experiences I've had with Longo Representatives like Takin is why I k More

by David G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jul 10, 2017 -

Longo Toyota responded

Hi David, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wow! Thank you for purchasing your forth vehicle from us. I'm glad Takin has taken wonderful care of you during your purchase. We want to thank you for sharing with us. Congratulations! Regina Cortes

July 08, 2017

The BEST from Longo Toyota We had nothing but a positive experience at Longo Toyota today! Our sales person was friendly, courteous and professional! Thank you Cassey C, you alo More

by Arlene G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Longo Toyota responded

Hello Arlene, My name is Regina Cortes, Guest Relations Supervisor for Longo. I want to first thank you for sharing your experience with us. I'm so happy Cassey took wonderful care of you finding the right vehicle for you. We want to thank you for choosing LONGO. Welcome to our LONGO FAMILY, Regina Cortes

July 08, 2017

Takin was great Takin went above and beyond to get me the best deal and make sure I was comfortable. I felt comfortable with him -- not aggressive at all. I highly re More

by Kathleen Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Jul 10, 2017 -

Longo Toyota responded

Hi Kathleen, My name is Regina Cortes, Guest Relations Supervisor for Longo. Congratulation on your purchase. I'm so happy Takin took great care of you during your auto purchase. I know he will be happy knowing he made your experience comfortable. We understand how stressful it can be looking for the right vehicle. Thank you for choosing Longo, Regina Cortes

July 07, 2017

Excellent service Thanks Jeff for helping me on my Toyota Prius lease. I loved the car and Longo Toyota even more! Will definitely come back if I need a new car. More

by jijilovesu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Do
Jul 07, 2017 -

Longo Toyota responded

What a great way to end my Friday in the office with this awesome DealerRater review. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. I will make sure that Jeff receives a copy of this review, I know it will make his day Stay Cool and thank you for being the most important part of our business Kary

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