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Longo Toyota

El Monte, CA

4.8
5,043 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,043 reviews

August 17, 2017

Finally bought a RAV4 I love my new car it is the base model but it still looks expensive which I love and it has Bluetooth and rear view camera. Gracie was friendly and m More

by Cmontellano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 18, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this review/photo - Good Morning it's Longo Toyota. We all wanted to congratulate you and your family on your brand new Toyota NICE JOB! Make it a great weekend and keep spreading the word about Longo / Gracie, we can never have enough business. Kary Loefler Guest Relations Director

August 16, 2017

AWESOME CUSTOMER SERVICE Hi Longo, My name is Valerie Freeman and I NEVER had such a great experience at a dealership in my entire life...and I have lived a long time my frie More

by VALERIE FREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this posting - It's Longo Toyota wanted to THANK YOU so much for taking time to share your experience. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and have a wonderful weekend. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 16, 2017

Best car dealership experience I've had! I was so pleased with the service were got from the whole team at Longo Toyota El Monte, especially David Reyes and JJ in financing! They really got u More

by NDElgadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules "JJ" Lee, David Reyes
Aug 17, 2017 -

Longo Toyota responded

Thank you so much for posting your experience at DealerRater - Hi my name is Kary Loefler and I manage our online reputation for Longo Toyota. I'm so delighted to read of the caring attention provided by a few of our team members. Make it a great day, welcome to the Longo Family and hurry back! Kary

August 15, 2017

Longo is the best I think in all my extended family has purchased about 20 Toyotas all from Longo, all from Allen Hon. There's a reason why. Both are the best in the bu More

by Adam Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for your loyalty to Longo Toyota. We know you have many choices when selecting a brand / dealer and we're all very honored you and your family keeping choosing Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 14, 2017

Purchase of a Certified Pre-owned 2014 RAV4 Juan Maldonado, a Longo pre-owned sales consultant assisted me with my purchase. He was exceptionally helpful, friendly, and professional. I would h More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Longo Toyota responded

Good Morning Donna What a great way to begin my day - Thank you so much for this awesome review and congratulations on your recent purchase from Longo Toyota. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 14, 2017

Love my Toyota Fast, easy transaction. Great price and got everything I needed and wanted. By far the easiest place to do business with. Other dealers wasted my ti More

by S. Qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Altonio (Tony) Taylor
Aug 14, 2017 -

Longo Toyota responded

Happy Monday S. Qualls - It's Longo Toyota / Tony - from all of us here we wanted to say CONGRATULATIONS on your brand new Toyota. Call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 14, 2017

Before signing your paper buying Toyota, give Ray a call If you are buying a Toyota, give Ray a call before signing and accept your offer, I was in the market for a 2017 highlander for 6 months, wasted too m More

by Mr. GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Cheng
Aug 15, 2017 -

Longo Toyota responded

Good Morning and Longo LOVES * LOVES * LOVES guest that are 200% satisfied THANK YOU so much for sharing your experience with all those who follow DealerRater. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 13, 2017

Used car purchase Our salesman was very helpful and very nice. He took me through all the steps of buying a car. I thoroughly enjoyed working with David. More

by wa6bjp
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 14, 2017 -

Longo Toyota responded

Thanks for the DealerRater shout out! Enjoy your Toyota from Longo and keep spreading the word about David, he can never have enough business. Kary Loefler Guest Relation Director Longo Toyota 626.580.6057

August 13, 2017

Came in nervous, left with a smile I might not be a typical customer in that I knew exactly what I was looking for. With that in mind, Takim was very mindful and helped me quickly and e More

by Taylor_SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Aug 14, 2017 -

Longo Toyota responded

Happy Monday - it's Longo wanting to THANK YOU so much for your review. Congratulations on your newly purchased vehicle from Longo Toyota / Takin. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 13, 2017

Excellent service I came from Temecula to Longo Toyota because of the excellent service that was given to my friend and brother when they made their purchases. More

by Susan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Longo Toyota responded

Thank you so much for the drive you've taken to come and do business with Longo Toyota - We can't thank you enough! Make it a great day and welcome the Longo Family! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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