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Longo Toyota

El Monte, CA

4.8
5,043 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,043 reviews

September 20, 2017

Recent Buying Experience Jose was so patient, kind and knowledgeable. The car buying process can be stressful but he made the entire experience better than I would have imagin More

by Saralany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2017 -

Longo Toyota responded

THANK YOU for the awesome shout out on DealerRater - From all of us at Longo Toyota - thank you for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

September 19, 2017

Professional and Knowledgeable As a first-time car buyer, I really enjoyed the purchasing experience I had at Longo Toyota. Isaac is honest, polite, and very helpful. I bought a 201 More

by YJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brain Lee
Sep 20, 2017 -

Longo Toyota responded

Hello YJW, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Congratulations! It's so wonderful to read your first time buying a vehicle was a great one. It makes me happy to know your salesman Isaac Banos was very helpful during your purchase. I also want to thank you for sharing your experience with us. Your review has put a smile on my face and I know Isaac will also be happy knowing he has exceeded your expectations. Welcome to our LONGO FAMILY and thank you for being a big part of our success. Hope we see you soon, Regina Cortes

September 18, 2017

Great experience! Andy was great, he sold my first car to me. Everything was quick and easy. He throughly explained all the paperwork and showed me all the features in More

by Alvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Diep
Sep 19, 2017 -

Longo Toyota responded

Good Morning Alvin - From all of us here at Longo we wanted to thank you so much for this awesome shout out on DealerRater... Make it a great day and keep spreading the word about Longo / Andy we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

September 17, 2017

Finally an Honest Car Salesman! Both Walter and the man that finalized the registration were just GREAT! They are friendly and refer to you as their Guests. They make you feel at hom More

by Johnnyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki, Walter Kostecki
Sep 18, 2017 -

Longo Toyota responded

Woot Woo - It's Longo Toyota wanting to say THANK YOU so much for for this awesome DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

September 17, 2017

Exceptional service and sales experience. Working with Fred Williams is always a pleasure. He listens, is patient and came up with a great used vehicle at a good price that met our needs. Love More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Longo Toyota responded

THANK YOU for the 4 Star DealerRater review - Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. From all of us at Longo we wanted to congratulate you on your purchase. Make it a great day Kary

September 16, 2017

Great painless negotiation. I went in to purchase a new car for my father. I traded in an older vehicle, test drove new vehicles, and didn't want to spend any unnecessary time g More

by Pop
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Sep 18, 2017 -

Longo Toyota responded

Good Morning Pop... It's Longo Toyota WOW what an awesome DealerRater review on one of our team members Arina. I'm delighted to read of the caring attention she provided you while visiting Longo. I will make sure she receives a copy of this review, I know it will make her day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

September 16, 2017

1st Time Buyer This was my first time buying a car and I gotta say that is was one of the best days of my life. Ruben made it very understanding and was very helpful More

by evelynalferez34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Longo Toyota responded

Good Morning Evelynalferez34 - It's Longo wanting to say CONGRATULATIONS..... We're so honored to have been selecting as your dealership of choice. We know buying/leasing a vehicle is a big decision considering this was your 1st vehicle purchase. We're so excited for you... Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relation Director Longo Toyota 626.580.6057

September 16, 2017

Great customer service! Had a great experience here at longo Toyota. everytging went smoothly and we worked out the deal that I wanted. Would definitely recommend to friends More

by Teresa Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Longo Toyota responded

Hi Ms. Reyes, My name is Kary Loefler, Guest Relations Director for Longo Toyota - I wanted to thank you so much for posting this wonderful review. Sincerely, Kary

September 14, 2017

Easy Car Buying Experience I purchased a 2017 Camry. Arina was very helpful in showing me the cars that met my perimeters. She is super helpful, organized and made the car buyin More

by tmoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Sep 15, 2017 -

Longo Toyota responded

Happy Friday from Longo Toyota - We all wanted to congratulate you on your recent purchase at Longo and from Arina. Make it a great day and have a wonderful weekend. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

September 12, 2017

Excellent Service Arina has very descent customer service. We were very proud to have when we bought our Prius 2017. She is very polite and nice. We would like to recom More

by Tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cook Puri, Jeff Thomas, Arina Romanovskaya, Alexis Orso
Sep 12, 2017 -

Longo Toyota responded

From all of us at Longo we wanted to THANK YOU so much for this DealerRater review. Make it a great day and congratulations on your new Toyota. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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