Longo Toyota

First brand new truck purchase. The sales process was hurried and unprofessional. My trifold cover broke after 2 months and was told it was my fault from the service manager. The sales process was hurried and unprofessional. My trifold cover broke after 2 months and was told it was my fault from the service manager. More

Best deal and service I ever had! I had been to many other dealers trying to get the best deal possible. When I was ready to give up, Arina asked me to tell her what I was looking for. I had been to many other dealers trying to get the best deal possible. When I was ready to give up, Arina asked me to tell her what I was looking for. Best deal possible! She walked me through all deals and compared lease versus purchase and laid out all the payment choices. I asked other dealers to match and they said it's impossible. I'm now a proud owner of a fully loaded Tacoma. Thanks Arina! More

Painless, and Jose was wonderful to work with! I worked with Fred for a little bit via e-mail/phone call and then the day I came to test drive the Prius, I worked with Jose and he was fabulous! He I worked with Fred for a little bit via e-mail/phone call and then the day I came to test drive the Prius, I worked with Jose and he was fabulous! He was personable, professional, and didn't come on strong with any sales tactics and helped get me a good deal! More

Gracie was very professional & delivered Gracie listened to what I wanted and how I intended to buy. She was efficient in presenting the car and the offer. The presentation was clear with n Gracie listened to what I wanted and how I intended to buy. She was efficient in presenting the car and the offer. The presentation was clear with nothing hidden. She didn't play games or hassle me on the first visit or the second when.I brought my wife with me, the day we purchased. We were treated with respect. The actual purchase was straight forward and reasonably efficient. Quang Diep in finance was also very professional and efficient in this all cash transaction. No games here either. The car was delivered without flaws and we are enjoying it after a month of use. It was worth the drive to buy at Longo. As a customer, I object and reject to the Terms and Conditions of Dealer Rater. I am checking the box solely to provide the review and am not bound by the Terms and Conditions. More

Stressless purchase of a new Toyota On Monday Our intention was just to go down to Longo Toyota just to look around for a new car. When we got there Laura Tan approached us and introduce On Monday Our intention was just to go down to Longo Toyota just to look around for a new car. When we got there Laura Tan approached us and introduced herself. Laura was extremely friendly and well informed on all Toyota products. We sat down she asked us what we were looking for, the purpose of the vehicle so on and so forth. Laura has all the pertinent question. After the brief conversation Laura suggested a Toyota Prius simply because my wife works in LAX and we live in the San Fernando Valley. Laura was extremely helpful in showing all the details of the vehicle and how much gas will we be saving. Laura was not like most salesperson that we deal with. She was kind understanding caring and most importantly not pushy. To make a long story short, Laura was able to put us in a vehicle of a choice at a price we can afford. More importantly with a 7 year old daughter next to us we were able to get in and out within an hour and a half. Overall Laura made our 1st shopping experience at Longo Toyota a great experience. For sure for sure for sure if anyone of my family friends or family member or neighbor in need of a new car purchase I have no problem at all recommending them to call Laura at Longo Toyota. We bought quite a few cars in the past and none of the purchase experience was as pleasant as this time. Laura understood we were on a tight budget and she works her best to get the price that we are comfortable with on a real dependable car that my wife wants.The whole experience was far from painful like all previous purchases. Thank you again Laura for all your help and effort to get us the Toyota Prius we wanted at a price we thought it was impossible to get it at. So to anyone that is reading this review do yourself and your family members a favor and call Longo Toyota and ask for Laura Tan. You can rest assure Laura will do her best to get you the best deal possible so you can drive out of Longo Toyota with the car of your choice. Great job Laura!!!!!! More

Outstanding Service Juan Maldonado was my sales person and went above and beyond to make sure my car buying experience was a great one. I found a certified used 2016 Toyo Juan Maldonado was my sales person and went above and beyond to make sure my car buying experience was a great one. I found a certified used 2016 Toyota Corolla and I love it. More

Great This was the most amazing car buying experience I have ever had and I greatly appreciate the time and effort given to me by Mr. Jose and when I buy my This was the most amazing car buying experience I have ever had and I greatly appreciate the time and effort given to me by Mr. Jose and when I buy my son a car it will be thru Longo Toyota More

Be aware. This my not my first time buying a car from Longo Toyota. In 2012 I've got Lexus RX 350, in 2014 Toyota Prius, in June 2017 I've got Toyota Prius afte This my not my first time buying a car from Longo Toyota. In 2012 I've got Lexus RX 350, in 2014 Toyota Prius, in June 2017 I've got Toyota Prius after returning my old one. Everything was great, I was happy but on September 6 2017 I've got Notice of Traffic Violation and few days after ticket in amount of $490.00. Someone not me was driiving my old 2014 Prius and got redlight camera ticket, dated August, 20 2017. To make a long story shirt. My understanding is when you return a lease car to a dilership they (Longo) did not do correct paperwork, and car steel under my name. This is a Longo Toyota fault. I called many times to Allen Hon, he was not coopertative, call Longo Toyota manager and left a message. She did not call me back. Now I have to go to a court and difend myself. Very disapointed with a Longo Toyota. More

Excellent Service Jose was great helping us to find the car we wanted. He was very professional and quite fair on the price of the vehicle. Even after the sale, Jose Jose was great helping us to find the car we wanted. He was very professional and quite fair on the price of the vehicle. Even after the sale, Jose has been very responsive in providing feedbacks and answered all of our questions quickly. Ovearll, we are very happy with Longo and Jose's services. Ted More

Great experience Arina was fantastic, very professional and knowledgeable. Great experience, easy, quick and smooth transaction. It's my second time in Longo purchasin Arina was fantastic, very professional and knowledgeable. Great experience, easy, quick and smooth transaction. It's my second time in Longo purchasing a car and I am happy to be back. More