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Longo Toyota

El Monte, CA

4.8
5,043 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,043 reviews

October 15, 2017

Great Experience From beginning to the end, the purchase of our car was a smooth & no pressure experience. Salesman was professional, knowledgeable, and was able to a More

by Lily Regalado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Longo Toyota responded

Good Morning Ms. Regalado, My name is Kary Loefler and I manage our online reputation. We cannot THANK YOU enough for posting this wonderful review on DealerRater... I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine. Sincerely, Kary

October 13, 2017

Very helpful sales associate It is our 3rd new vehicle from Longo toyota since last year and we had three different sales person for each car. Even with our numerous demands she d More

by smdes1gn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Oct 16, 2017 -

Longo Toyota responded

Welcome back to Longo - Hi My name is Kary Loefler, Guest Relations Director for the dealership. We all wanted to THANK YOU so much for entrusting us with your car care needs. I'm delighted that Arina took wonderful care of you. Congratulations on your 3rd purchase from Longo Kary

October 12, 2017

Outstanding My Sales Rep Casey new exactly what I was looking for, and showed me in the right direction to the cars and price that was needed for my daily work a More

by rtinajero10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Longo Toyota responded

Good Afternoon it's Longo Toyota wanting to THANK YOU so much for this awesome review. I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine... Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 12, 2017

My first used car buying experience Jose was kind and patient. He answered all questions and showed me whatever car I wanted to see. He didn't muscle me or make me feel pressured into bu More

by Pallen2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting on DealerRater about your experience. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day Team Longo

October 11, 2017

I’m so happy with the car that I get He help me a lot and also he is nice I really love the car that I get is a good car and the service is so good More

by Rodriguez,rossely98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Longo Toyota responded

Thanks for the DealerRater shout out. Glad to read you're loving your vehicle from Longo Toyota Make it a great day Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 11, 2017

New car purchase She was very helpful and patient, she also went through so many options and we were able to find the car that I like and was suitable for me More

by Vincentmdn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Oct 11, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review - We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Congratulations! Team Longo

October 09, 2017

It was a wonderful experience Walter gave very friendly service explained everything answered all our questiins gave us a good deal i would recommend longo toyota to anyone. See W More

by SXE OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki
Oct 09, 2017 -

Longo Toyota responded

Thank you so much for the 5 Star DealerRater review. I'll make sure that Walter receives a copy of this... Make it a great day and congratulations! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

October 05, 2017

In and out in 3 hours withmy new car I was here to see a different person but he was not in the department so David assisted me and got more than what I was expecting! My mom ‘s intereste More

by Sharone04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Longo Toyota responded

Happy Friday - It's Longo Toyota. Thank you so much for this awesome DealerRater review about one of our team members, David. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Can't wait to see your mom in her Toyota... Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

October 04, 2017

Quick and Easy Purchase Jose reached out to us after receiving our inquiry regarding a certified pre-owned prius. My husband was very particular and detailed so Jose was con More

by Celina CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Pham, Finance
Oct 04, 2017 -

Longo Toyota responded

Thank you so much Celina CR From all of us here at Longo Toyota , we wanted to say CONGRATULATIONS on your recent purchase. We know you have many choices when selecting a brand and a dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

October 03, 2017

First time buyer Issac helped me so much for being first time buyer. He did all that he could to get me at a good monthly price for my car payment. He made sure that I More

by Soniaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Longo Toyota responded

Good Morning Soniaz - It's Longo Toyota wanting to THANK YOU for this great shout out on DealerRater.... Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

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