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Longo Toyota

El Monte, CA

4.8
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,839 reviews

April 06, 2024

Excellent service from their fleet manager Nick Luu. Waited 2 years for my GR86 and he was able to get me a special edition. More

by Amuse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Longo Toyota responded

We're happy you waited for this amazing Toyota GR86 special edition - WOW, nice job. Congratulations and please please enjoy what you drive, boy did you ever get a beauty - Team Longo Toyota

April 04, 2024

Service department employees are courteous, knowledgeable and efficient. We take all our Toyota cars to Longo Toyota. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Longo Toyota responded

We cannot wait to share this posting with JJ, it's certainly going to make his day - Thank you - Team Longo

April 04, 2024

I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done More

by Johue99
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Recommend Dealer
Yes
Employees Worked With
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero, would like the opportunity to discuss in detail with you and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com - We look forward to hearing back from you

April 04, 2024

Excelente service I give them a 100 % I do not know what else to say More

by lourdesingelson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Apr 04, 2024 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota, we're humbled to serve you

April 03, 2024

Fred Williams was great to do business with. Very friendly, made it easy. He fielded my 1 million phone calls the day before coming in with courtesy. He allowed me to test drive for an extended More

by robertoakley232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Longo Toyota responded

We cannot wait to share this posting with Fred, it's certainly going to make his day. Enjoy what you drive and welcome to the Longo Toyota family

April 02, 2024

My experience with Issac at Longo Toyota was exceptional! From the moment I walked in, I felt welcomed and valued as a customer. Issac went above and beyond to help me purchase the perfect pre-owned Toyota P More

by jdlen
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Longo Toyota responded

No matter if you visit our sales department or service center @ Longo Toyota, we're here to serve you. Thank you for entrusting us to to handle your auto care needs.

April 01, 2024

Good prompt courteous service. Staff are professional and very responsive. And Starbucks and wireless service help. More

by Ravi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Longo Toyota responded

Thank you for your recent visit to Longo Toyota. It's our pleasure to service you, we appreciate your kind posting - Team Longo

March 30, 2024

Juan was kind and friendly, extremely patient with us, and he worked effectively to help us sort out any problems. I appreciate all he has done for us. More

by tll22216991
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2024 -

Longo Toyota responded

Thank you for choosing Longo Toyota for your auto needs. We're happy to read of the caring attention provided by Juan. Enjoy what you drive - Team Longo

March 30, 2024

Brandon Cruz was very helpful and patient with us. Enjoyed the process and felt very welcomed at Longo. More

by Cory.buck25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Longo Toyota responded

Congratulation on your purchase and welcome to the Longo Family!

March 30, 2024

Went in for an oil change. Fast service!!! Done in under an hour, will definitely be back. More

by Jmor90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater - Longo Toyota

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