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Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,052 reviews

November 22, 2017

Best customer service and most enjoyable experience In all my years of buying and leasing new vehicles and hating the dealership process since I got my license to drive, Longo Toyota is by far the best More

by Ava88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya, Randal Schlosser
Nov 24, 2017 -

Longo Toyota responded

Hello Ava88, My name is Regina Flores, Guest Relations Supervisor for Longo. I want to congratulate you on your new purchase. I'm so happy Randal and Arina took great care of you. We understand there are many choices to choose from. Thank you for choosing Longo and welcome to our FAMILY! Happy Holidays! Hope to see you soon, Regina Flores

November 22, 2017

Friendly and efficient service Isaac welcomed us with very friendly manner and answered all the questions we had patiently and clearly. He was very efficient with all the paperworks More

by Bulldogmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Longo Toyota responded

Good Morning - it's Longo Toyota wanting to say CONGRATULATIONS on your recent vehicle purchase. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Happy Holidays Kary Loefler Guest Relations Director 626.580.6057

November 21, 2017

Great service I had a great experience at The Longo Toyota. Winsor Carrasco and Gracie Camba are the best sales representatives I have ever met. They were friendly More

by Mary21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winser Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Camba
Nov 21, 2017 -

Longo Toyota responded

Hi Mary21, My name is Regina Flores, Guest Relations Supervisor for Longo. Wonderful! I'm so glad to read Windsor and Gracie did a great job helping you find the perfect vehicle. I will make sure they receive a copy of your wonderful review. Congratulations! Thank you for choosing Longo and being a big part of our success. Have a Happy Thanksgiving! Regina Flores

November 19, 2017

Amazing Customer Service The customer service is amazing to begin with. Oir salesman knew an idea of what we wanted and he made sure we got what we wanted. More

by aandrreeaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Longo Toyota responded

Hi aandrreeaaa, My name is Regina Flores, Guest Relations Supervisor for Longo. Awesome! I'm so happy Cassey Castaneda made your experience an amazing one. We know there are many choices to choose from and we want to thank you for choosing Longo for your auto purchase. Have a wonderful Thanksgiving! Regina Flores

November 16, 2017

Great speed! I have dealt with Jose' Del Solar and it has been the greatest experience. He was superquick in answing my inquiry, my text messages and all other que More

by Donatella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Longo Toyota responded

Thank you so much for posting this great DealerRater review. I cannot wait to share this with Jose, I know it will make his day, it certainly has made mine. Make it a great and welcome to the Longo Family! Kary

November 15, 2017

Purchased used car Jose did an excellent job! He is very helpful and answers our questions in a professional manner. We are satisfied of his service. Highly recommende More

by ARJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

Longo Toyota responded

Thanks for the shout out on DealerRater - From all of us here at Longo CONGRATULATIONS on your vehicle purchase. Make it a great day and Happy Holidays Team Longo

November 14, 2017

Amazing I had an amazing experience at Longo Toyota. I felt that my sales agent (David Reyes) was extremely helpful and it was clear that he was giving 150% t More

by Nicole Baraga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
Nov 14, 2017 -

Longo Toyota responded

Good Morning and Happy November - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review on DealerRater. I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine. Congratulations from Team Longo

November 12, 2017

Amazing Thank you andy wong It was a great deal. It was nice working with you! For my Rav4 Red 2018 thank you so so much More

by Isabella382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Longo Toyota responded

Good Morning and Happy November - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review on DealerRater. I will make sure that Andy receives a copy of this review, I know it will make his day, it certainly has made mine. Congratulations from Team Longo

November 12, 2017

No pressure, huge inventory Had a great experience with Jimmy Htun was my used car sales rep. He was patient with me even though I test drove 3 cars and took up a bunch of his ti More

by Petercgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Longo Toyota responded

Good Morning and Happy November - It's Longo Toyota wanting to THANK YOU so much for posting this amazing review on DealerRater. I will make sure that Jimmy receives a copy of this review, I know it will make his day, it certainly has made mine. Congratulations from Team Longo

November 08, 2017

Best customer service I had the opportunity to buy a car at Longo with the help of David Reyes. He provided me with truly exceptional service. I have never experienced car More

by Sq0331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Nov 08, 2017 -

Longo Toyota responded

Good Afternoon Sq0331, My name is Kary Loefler, Guest Relations Director for Longo Toyota - We all wanted to say CONGRATULATIONS on your recent purchase, we're so excited for you! Make it a great day and welcome to the Longo Family Sincerely, Kary

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