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Longo Toyota

El Monte, CA

4.8
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,839 reviews

April 11, 2024

been going to this dealer since i bought my new 2010 toyota rav4 in Longo Toyota, the advisors been very knowlegeable and professional. and of course their cozy waiting area in longo is superb with all More

by Bearsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

We're happy to know @ Longo Toyota your service experience was comfortable and we'll continue to make every effort to ensure your visit to our dealership is memorable. Hurry back - Team Longo

April 11, 2024

I always enjoy taking my vehicle to Longo Toyota. The staff and service is always great More

by Offer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you for sharing your voice online and happy your service visit with Agustin @ Longo Toyota went well.

April 11, 2024

My experience at Longo Toyota was absolutely wonderful! I was treated with great kindness and respect from both José and Ruben. José was incredibly professional and knowledgeable about all of the car’s fea More

by aidengressmith42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota we're humbled to have been selected to handle your auto care needs. Please enjoy what you drive and keep spreading the word about Longo, Jose, Ruben, we can never have enough business - Enjoy!

April 10, 2024

Jimmy was wonderful to work with and Longo Toyota made the process of buying a car, smooth easy and stress-free. I will definitely recommend Longo Toyota to anybody who is looking to buy a car. More

by Carie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Longo Toyota responded

We're happy Carie you stopped by Longo Toyota and delighted to read of the caring attention Jimmy and the sales team provided during your visit.

April 10, 2024

Been going to this dealership for few years. Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up More

by eybondoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Danny Guerrero today April 11, 2024 about your recent experience. We really do appreciate your viewpoint and caring enough about our company to help us improve our guests overall experience. Team Longo

April 10, 2024

The salesman who helped me was very informative, patient, and helpful. The car buying experience was so much different, better, than I expected. More

by Aldousorwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Reano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota family and please enjoy what you drive

April 09, 2024

Sales Rep Harley deserves a raise. She is informative and awesome. Great experience with Longo More

by None
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota.

April 07, 2024

Jimmy was great, he got me and my mom the deal that we wanted when no one else could! More

by chelsearendon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Longo Toyota responded

WELCOME to the Longo Toyota family and please tell your family hello

April 06, 2024

Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Apr 09, 2024 -

Longo Toyota responded

We’re extremely sorry to read your recent interaction with our service department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We understand when parts are ordered there’s a chance the manufacturer will have an item(s) on backorder, and we really do our best to get them delivered in a timely manner. In this case we’re still waiting on these parts from Toyota. Once the part(s) arrive, your consultant will be in contact with you to discuss your revisit.

April 06, 2024

Nick is reliable sales , understand customer need, and save customer time purchasing the right car. More

by Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Longo Toyota responded

Thank you for sharing your visit @ Longo Toyota | Nick Luu online. From all of us @ Longo - congratulations and please enjoy what you drive.

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