Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,839 reviews
April 14, 2024
April 14, 2024
I love to come to Longo Toyota, because they take good care of me and my Highlanders needs, the fact they explain everything to me and make sure am satisfied with the work! It’s just the best customer ser care of me and my Highlanders needs, the fact they explain everything to me and make sure am satisfied with the work! It’s just the best customer service I’ve ever had! Thank you Alex and everyone that helps since I check in until I check out! You guys are amazing ⭐️⭐️⭐️⭐️⭐️ More
by Mcorona80
Employees Worked With
Other Employees :
Cashier was amazing too
April 14, 2024
My experience yesterday was not good. I was talked to a rep with a bad demeanor. He was short with his words. No customer service that felt he cared about my car. Yes my car is 10 years o I was talked to a rep with a bad demeanor. He was short with his words. No customer service that felt he cared about my car. Yes my car is 10 years old but you made me feel bad about my car. and when it was time to get updates about my car you were worse. Fast talking and made it seem like I wasn't worth your time. Really disliked the rep I was received by. disliked my visit and refused any work he partially explained. I rather go somewhere else than have to deal with him. More
by 845
Employees Worked With
April 13, 2024
I have been going to Longo Toyota for over 30 years and have purchase at least five vehicles. I have always been completely satisfied and very happy with their service department.. The service staff has b have purchase at least five vehicles. I have always been completely satisfied and very happy with their service department.. The service staff has been excellent. In my opinion always concerned about my vehicle and make sure I understood everything before I left. I have never had an issue making an appointment More
by Mike Z
Employees Worked With
April 12, 2024
Best of the best! Jose Luis Del Solar is the best manager of the world Jose Luis Del Solar is the best manager of the world More
by Alexander.Koroviakovskyi
Employees Worked With
April 11, 2024
Every time i go the Longo Toyota i get treated like royalty. Everyone is so professional and they make everything so simple. royalty. Everyone is so professional and they make everything so simple. More
by Luis Flores
Employees Worked With
April 11, 2024
Love that there is wifi, Starbucks and donuts. Great service, friendly and attentive staff. Highly recommend! Great service, friendly and attentive staff. Highly recommend! More
by AP
Employees Worked With
April 11, 2024
I accidentally felt privilege that they have separate line just for newer car owners and it went quickly with my appointment. So far everything is fine except one thing I like them to check but they re line just for newer car owners and it went quickly with my appointment. So far everything is fine except one thing I like them to check but they reported no problem. I hope so too . Thank you More
by Lani123law
Employees Worked With
April 11, 2024
Recently I had an experience where there was an electrical failure on my vehicle and unfortunately it cause my back up lights to go out. After relaying this information to the service department th electrical failure on my vehicle and unfortunately it cause my back up lights to go out. After relaying this information to the service department they went up and beyond taking care of it. They turned a unfortunate situation into a carefree experience. More
by danielfalcon
April 11, 2024
Very courteous and easy with check-in. The only bad part was the wait time. I was in for Toyota Care with simple tires rotation and multi-points inspection. Appointment was at 10AM but The only bad part was the wait time. I was in for Toyota Care with simple tires rotation and multi-points inspection. Appointment was at 10AM but the work was not completed until 1P.M. Nice to have consierge shuttle services to go home then back at dealer. More
by Mark P.
Employees Worked With
