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Longo Toyota

El Monte, CA

4.8
4,838 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,838 reviews

April 17, 2024

I bought a used TRD pro tacoma from Issac and it was the best car buying experience I have had yet. He was honest, punctual, and went above and beyond for us! He had all my questions and concerns answered a More

by NickP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Welcome to the Longo Toyota family Nick and keep spreading the word about Longo | Issac, we can never have enough business. Enjoy your beautiful TRD Pro Tacoma...

April 17, 2024

My service advisor Eric Chung was amazing when I took my car for an oil change. He was knowledgeable and super nice. by Brian Hwang More

by Brian Hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thanks Brian for the shout out on DealerRater and happy the team @ Longo Toyota took wonderful care of you during service. Hurry back

April 16, 2024

Friendly personnel, large facility, great communication for vehicle maintenance, service completed in a timely manner More

by cynthia16i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealerRater. Hurry back - Longo Toyota

April 16, 2024

Want to thank Jesus aka JJ for awesome customer service and always looking out for the best way help . Thank you to Danny Guerrero for his great customer service : More

by Whiz2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Apr 17, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater. Jesus | Danny and team are honored to serve you.

April 16, 2024

Everything about my visit to Longo Toyota went well. I owe a lot to Mandi Davis who oversaw my appointment. She explained everything clearly and followed up in a timely way. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

THANK YOU * for taking the time to provide your feedback on DealerRater. Mandi and team are here for you - Longo Toyota

April 16, 2024

Great service and knowledgeable staff. Answers all questions and purchase options. I would come back More

by frankalvarez67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thank you for posting and kind words about your visit to Longo Toyota. We're honored to serve you and Welcome to the Longo Family

April 15, 2024

Quick to sell vehicles, slow to deliver. Made every attempt to do my due diligence in purchase and filling out paperwork and have waited with very little communication on the part of Longo t More

by Scott.Lollis
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Paul Luong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Longo Toyota responded

Thank you Mr. Lollis for talking with your sales consultant, Paul Luong and allowing us to communicate the delivery time frame of your new Tacoma from Longo Toyota. Please know if you do have any furture questions, Paul is always here to listen.

April 15, 2024

My service advisor Francis Medina, was extremely helpful, and was very Friendly, and had a very positive attitude. She is pro when it comes to Customer service More

by Rqvq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Longo Toyota responded

Thank you for being the most important part of our business @ Longo Toyota and hurry back

April 14, 2024

Worked with José Del Solar on a car they had advertised on Autotrader. Smooth process with a lot of the incidentals taken care of over the phone and online. By the time we got there, it was just a matter More

by papamo57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar in finance
Apr 15, 2024 -

Longo Toyota responded

Boy is Longo Toyota smiling today Monday April 15, 2024 after reading this amazing posting. Thank you for all the trust you have in our company & team. Enjoy what you drive

April 14, 2024

Everyone at Longo did their best to get me a good deal on my car. More

by Selena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Longo Toyota responded

Thank you for visiting our dealership and happy knowing the team took amazing care of you and your auto care needs. Team Longo

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