Longo Toyota

My experience with customer service here at Longo has always been great, treated with respect and always looking out for our best interests by treating us with upmost fairness across the board. always been great, treated with respect and always looking out for our best interests by treating us with upmost fairness across the board. More

01/20 25. A holiday. I went to parts to order an emblem for my 2004 Toyota sienna. No longer make. Service checked and said no longer make would call if could A holiday. I went to parts to order an emblem for my 2004 Toyota sienna. No longer make. Service checked and said no longer make would call if could find one. Collision department was next. A beautiful young woman ( only female) walked across bay and asked if i needed help. Told her what I needed. She said she would check. She went over and above to help me. Wonderful customer service and a wonderful person. Thank you! More

Thanks to Ryan Hui from the Service Department, I had an outstanding experience at Longo Toyota's Service Center on 1/15/2025. Ryan was incredibly efficient, thoroughly explained the maintenance package I p outstanding experience at Longo Toyota's Service Center on 1/15/2025. Ryan was incredibly efficient, thoroughly explained the maintenance package I purchased, and expedited my service so I didn't have to wait long—just about an hour. What really stood out was his exceptional customer service by ensuring my 2023 Toyota 4Runner TRD Pro was washed at no additional cost, something I hadn’t experienced in my previous five visits. His dedication to providing a top-notch experience truly sets him apart. Thank you, Ryan! More

Thank you for your help and patience just dealing with paperwork it’s a headache you made it a pleasant experience buying a car , I’m really happy with my new car and thank you again for checking on me to paperwork it’s a headache you made it a pleasant experience buying a car , I’m really happy with my new car and thank you again for checking on me to see if I needed anything else regarding my purchase . Be sure the when’s time to buy another car in the future the I will choose Longo Toyota. More

Great customer service, not too long of a wait time, will continue coming in for car service continue coming in for car service More

Excellent customer service Listen to your concerns Easy to get appt for service Drop off while your car is getting service Easy to get appt for service Drop off while your car is getting service More

Efficient and transparent service team. Their work has been keeping our vehicles in top condition. Agustin Jauregui even went out of his way to make sure we got all the maintenance that we Their work has been keeping our vehicles in top condition. Agustin Jauregui even went out of his way to make sure we got all the maintenance that we needed done squared away. More

Good. Straightforward and no creepy tactics like other dealers do. Better than I thought. Will buy there again. Straightforward and no creepy tactics like other dealers do. Better than I thought. Will buy there again. More

It was a pleasure to work with Michael Kim on the purchase of our Camry. He is knowledgeable about their products, attentive to his customers concerns and very professional and courteous when doing s purchase of our Camry. He is knowledgeable about their products, attentive to his customers concerns and very professional and courteous when doing so. This is the second Camry we have purchased from Longo Toyota. They are the best cars I have ever purchased by far. Longo has a great setup and good people to work with. It is easily worth the hour drive for us to get there despite closer Toyota dealerships. In and out in a little over two hours. I will buy another car from them when the occasion arises. More

Excellent service. No dealer markups which is rare to find now. Shawn helped us and he was very honest and easy to work with. Would recommend longo to others. No dealer markups which is rare to find now. Shawn helped us and he was very honest and easy to work with. Would recommend longo to others. More