Longo Toyota

Easy Car Buying Experience Juan helped me buy my car in a fast and easy experience. Before even looking at the car, Juan helped me make sure I was buying the right car for me. H Juan helped me buy my car in a fast and easy experience. Before even looking at the car, Juan helped me make sure I was buying the right car for me. He also took into account my financial situation and helped me find the best deal possible for financing. More

Stellar Customer Sevvice Gracie Camba is the Best in Customer Service. She is always helpful and attentive. We purchased a 2016 Scion tc from her last year and just bought a Gracie Camba is the Best in Customer Service. She is always helpful and attentive. We purchased a 2016 Scion tc from her last year and just bought a 2017 RAV4 LE from her today. She listened to our wishes, provided us the best prices, and most importantly delivered stellar services each time. Both vehicles buying experiences have been our all times best. Two Thumbs Up for Gracie!!! More

Great purchasing experience! Big Thank You to Gracie Camba, customer friendly sales Lady.She listened to our wants and found us a nice Tacoma truck with the $number we were lookin Big Thank You to Gracie Camba, customer friendly sales Lady.She listened to our wants and found us a nice Tacoma truck with the $number we were looking for. Sincerely, Ralph and Annie Espinoza More

Great Loved my experience Gracie Camba is the best she made this transaction smooth and comfortable for me and my family,,, all my 5 star are based on my ex Loved my experience Gracie Camba is the best she made this transaction smooth and comfortable for me and my family,,, all my 5 star are based on my experience. She is the best! More

Excellent customer service We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer servic We are returning customers to Longo Toyota.We purchased a toyota corrolla today. Cassey Castaneda very helpful and provided excellent customer service. We highly recommend thjs dealer. We will be back. More

Gracie Camba is Top Customer Service Gracie Camba helped me take advantage of Longo's summer sale. I was able to turn in my Scion tC which had excess mileage. She worked out a deal to h Gracie Camba helped me take advantage of Longo's summer sale. I was able to turn in my Scion tC which had excess mileage. She worked out a deal to help me so that I did not have to pay for the excess mileage payment and three remaining payments. Gracie was able to get me my wish list on a Prius car. I am one truly delighted and appreciative return customer with the excellent service given to me today. Thank you so much, Gracie! More

Very good service, the staff was so helpful I came in with my boyfriend to buy a car they got us an amazing deal exactly within the price range, they didn't stop helping until we were satisfied. I came in with my boyfriend to buy a car they got us an amazing deal exactly within the price range, they didn't stop helping until we were satisfied. Ruben in sales was so helpful. Great team, great service!!! More

GREAT CUSTOMER SERVICE GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY GREAT SALES AND MANAGEMENT TEAM. BOTH GAVE US A LOT OF USEFUL INFORMATION. GREAT CUSTOMER SERVICE AND GOOD KNOWLEDGE. I WOULD DEFINITELY RECOMMEND MY FRIENDS AND FAMILY More

Great dealership I like war with him they are a great worker thanks for help me, my next car . I think I buy my next car with him too I like war with him they are a great worker thanks for help me, my next car . I think I buy my next car with him too More

Purchasing cars from Arina Romanovskaya at Longo Toyota We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to c We had planned to purchase a Toyota Corolla. We went through the Longo Toyota at El Monte’s website to contact a sales person and we decided to call Arina Romanovskaya. We spoke with Arina and she was nice enough to accept us within an hour. I had asked about prices over the phone. When we got there Arina had the price with the entire breakdown and expenses printed ready in a file for us. Arina was very professional, knowledgeable, detailed, courteous, organized with excellent communication and people skills. She went through all the details and all financing with us and made us feel very comfortable. Arina made the process so simple, straightforward and easy for us that we decided to buy a second Toyota and my sister that was also there decided that she would like to purchase a third one. Even though my sister had some issue with her credit Arina helped us buy the car. She also worked with her manager to help us get a better price. Arina has excellent management abilities. Through the whole process she was always a few steps ahead running back and forth to put everything together from insurance, finance, window tinting, ordering the accessories, all lined up for us and they were delivered as promised. Arina explained Gap Insurance and Warranties with such detail and patience, that we had never experienced before. During test drive she was very patient and knowledgeable explaining everything in detail like a teacher. Two of the cars did not have bumper protection and she immediately had it all taken care of. She went through phone pairing and Bluetooth hands free functions and voice recognition. Demonstrated Sirius XM satellite radio and all that went with it. For insurance Arina immediately contacted Juan Reyes, AAA Insurance agent at Longo Toyota. He came over and set up the car insurances and took care of it very smoothly. Arina took us to the service department and introduced us to Jimmie Sauceda and the manager Matthew Menendez. They were both very helpful and professional explaining the window tinting, pricing and future servicing for our cars. She also went over the maintenance schedule. For financing at Longo, Arina took us to Rachel Amin who was a very nice lady, super professional and organized. She had inputted everything in the computer system and all completed so when we sat at her desk she only had to go over them with us and get our signatures. She also explained other protection programs Toyota has in detail for us very patiently even though it was late at night. Though the process took many hours Arina worked tirelessly and stayed very late until the whole process was completed late at night. We were hesitant about car dealerships but after working with Arina we have a different perception of car dealerships. Arina Romanovskaya’s outstanding first class, top- notch customer service, professionalism, caring, kindness, knowledge, patience and many follow ups to make sure everything is to our satisfaction has left us with a very pleasant and memorable experience. We went to buy one Toyota and we left with three Toyotas a few hours later, and it was all because of the experience we had with Arina Romanovskaya at Longo Toyota. Thank you Arina and the Longo Toyota Team. More