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Longo Toyota

El Monte, CA

4.8
4,583 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,583 reviews

August 13, 2017

Great Customer Service Truck shopping was fast and easy. Rigo was helping out at first but he was called by his referral appointment and he was able to get Ruben Cardenas to More

by MCarbajal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Longo Toyota responded

WOW * WOW * WOW thank you so much for this awesome review on DealerRater - Hi my name is Kary Loefler and I manage our online reputation. I will make sure that Ruben receives a copy of this review, I know it will make his day, it certainly has made mine. Go Longo Toyota! Kary

August 12, 2017

The best car buying experience in my life. I had the best car buying experience I have ever had with David Reyes. It was a pleasure to work with him, he was very polite, professional, and expl More

by Candicane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy can't remember his name but he was also great and so was the guy at the gate, David Reyes
Aug 12, 2017 -

Longo Toyota responded

Thank you so much for sharing with others who follow DealerRater about your experience at Longo Toyota. I will make sure that David receives a copy of this review. Make it a great day and thank you once again for entrusting Longo with your car care needs. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 09, 2017

Longo Toyota is #1 for good reason Did a lot of research and homework before contacting Longo via internet sales and Walter gave me a no hassle best price deal. Walter was polite, profe More

by TRDOFFROAD4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Kostecki
Aug 09, 2017 -

Longo Toyota responded

Good Morning TRDOFFROAD4x4 - Thanks for the DealerRater shout out. Make it a great day and keep spreading the word about Longo we can never have enough business Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 09, 2017

Sammy Kahn Sammy was the sale representative that sold us our vehicle. He was knowledgeable, pleasant to work with and diligently searched to find us the vehicl More

by sam99sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Longo Toyota responded

We love 5 Star DealerRater reviews. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Sammy for your car care needs. Call us if you need us, we're always here to listen Kary

August 09, 2017

Ruben Cardenas is the best! Ruben has always shown professionalism and very good with customer service! All of my vehicle purchases will be here from now on and also will refer f More

by acastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Longo Toyota responded

Thank you so much for taking time to post about your experience at Longo Toyota and with one of our team members, Ruben. Congratulations and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 09, 2017

Great customer service Shorty after our car accident, Cassey replaced the car with an Avalon. I recommend going to longo for all your needs. Cassey was amazing and went beyo More

by Amia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review about your experience at Longo Toyota. I will make sure that Cassey receives a copy of this posting. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 09, 2017

Best Car Purchase Ever My husband and I went to Longo Toyota just to look around and see what was the cost on the camry's. Once we decided on which car we wanted we found ou More

by vherrera7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Longo Toyota responded

Good Morning to the Herrera Family - It's Longo wanting to congratulate you both for your recent purchase at Longo and appreciate you entrusting us with your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota

August 08, 2017

Remarkably amazed "Some Dealers Truely Care about People"! Going into a dealership your always skeptical but to my amazement, I was lucky to get Fred Williams to help me with my choice of vehicle and complete More

by chasitybono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Longo Toyota responded

Hi Chasitybono, My name is Regina Cortes, Guest Relations Supervisor for Longo. I want to thank you for choosing Longo for your auto purchase. I know you have many choices and can't thank you enough. It makes me happy Fred helped you find the best deal and vehicle for you. I know you have put a smile on his face. Congratulations! Regina Cortes

August 08, 2017

Best auto dealer Mr Maldonado hande my deal ln a very professional manner. I highly commend him. The deal was straight forward and every thing was explained to us . More

by Galal1323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Longo Toyota responded

Good Morning Galal1323 and CONGRATULATIONS on your newly purchased vehicle from Longo Toyota. I'm so delighted to read of the caring attention that Juan provided you while visiting our campus. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / Juan for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota

August 08, 2017

Great Buyer Experience My wife and I dropped by to look at Prius Used Cars. Instead, we ended up driving home with a used Prius. Thanks to Cassey Castaneda for the excelle More

by priusbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Longo Toyota responded

Thank you so much for this awesome DealerRater review. Hi my name is Kary Loefler and I manage our online reputation. I can't wait to share this posting with Cassey, I know it will make his day. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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