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Longo Toyota

El Monte, CA

4.8
4,590 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,590 reviews

August 21, 2017

Priceless My visit to longo Toyota was great I went in not even thinking of buying a new or used vehicle but Ruben Cardenas made my dreams come true and took th More

by Rivadeneyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Longo Toyota responded

WOW - what a great way to start a Monday - Thank you so much for posting this awesome review and glad to read of the caring attention provided by one of our team members Ruben. Make it a great day and keep spreading the word about Longo / Ruben we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 20, 2017

Professional and courteous I'm enjoying the vehicle and the service so far. They'll make you feel they're always on your side. Thank you and God bless! More

by Mike123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Longo Toyota responded

Hi Mike123 - it's Longo wanting to THANK YOU for your 5-star DealerRater review. Make it a great day and congratulations on your new Toyota Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 20, 2017

Excelllent seller. Excellent jobthe process was fast that our waiting was less and we got what we wanted. We hope that all sales person will be like him. See you next ti More

by Cece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS on your brand new Toyota and thank you for entrusting us with your car care needs. Make it a great day and welcome to the Longo Family. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 19, 2017

Great experience Thank you Jose for all your help especially checking other cars to make sure I got the bast deal. You're the best... Love my new car!! More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Longo Toyota responded

Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS on your newly purchase Toyota and thank you for entrusting us with your car care needs. Make it a great day and welcome to the Longo Family. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 19, 2017

Purchase of a new Toyota Highlander I am very happy with the purchase of my new Toyota Highlander, and also very satisfied with the great customer service provided by Ms Gracie . She is More

by Lucia A Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 21, 2017 -

Longo Toyota responded

Hello Lucia A, Thank you so much for posting this awesome review, We know you have many choices when selecting a brand /dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and hurry back. Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

August 18, 2017

All questions answered Gracie was very knowledegable and answered every single question of any concerns I had regarding financing and the cars I wanted to purchase. I am in More

by Happynow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 18, 2017 -

Longo Toyota responded

Good Morning Happynow - it's Longo Toyota - Thanks for the great shout out on DealerRater about your experience. I'm delighted to read of the caring attention provided by Gracie. Have a wonderful weekend Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 17, 2017

Hands down the best car buying experience. Arina was fantastic. Prior to contacting Arina at Longo, I went through 4 other Toyota dealerships. Trying to get a Specific Toyota Tacoma. all of t More

by billygoatbiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Longo Toyota responded

Happy Friday and THANK YOU so much for posting this awesome 5 star DealerRater review about Longo Toyota / Arina. We know you have many choices when selecting a brand/ dealer and we're all very honored you've chosen Longo for your car care needs. Welcome to the Longo Family! Kary

August 17, 2017

Finally bought a RAV4 I love my new car it is the base model but it still looks expensive which I love and it has Bluetooth and rear view camera. Gracie was friendly and m More

by Cmontellano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Aug 18, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this review/photo - Good Morning it's Longo Toyota. We all wanted to congratulate you and your family on your brand new Toyota NICE JOB! Make it a great weekend and keep spreading the word about Longo / Gracie, we can never have enough business. Kary Loefler Guest Relations Director

August 16, 2017

AWESOME CUSTOMER SERVICE Hi Longo, My name is Valerie Freeman and I NEVER had such a great experience at a dealership in my entire life...and I have lived a long time my frie More

by VALERIE FREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Longo Toyota responded

LOVE * LOVE * LOVE this posting - It's Longo Toyota wanted to THANK YOU so much for taking time to share your experience. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and have a wonderful weekend. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

August 16, 2017

Best car dealership experience I've had! I was so pleased with the service were got from the whole team at Longo Toyota El Monte, especially David Reyes and JJ in financing! They really got u More

by NDElgadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules "JJ" Lee, David Reyes
Aug 17, 2017 -

Longo Toyota responded

Thank you so much for posting your experience at DealerRater - Hi my name is Kary Loefler and I manage our online reputation for Longo Toyota. I'm so delighted to read of the caring attention provided by a few of our team members. Make it a great day, welcome to the Longo Family and hurry back! Kary

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