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Longo Toyota

El Monte, CA

4.8
4,838 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,838 reviews

April 28, 2024

Fred has helped us so well with buying our first car for Toyota Mirai and the transaction went to smoothly and quickly. More

by Jean Yi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

CONGRATULATIONS! - we're so honored to read of the excellent service provided by Fred & team. Enjoy what you drive - Longo Toyota

April 28, 2024

Fred Williams was amazing and really helpful! He got me the exact car and deal that I wanted! More

by Stef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

We're so honored @ Longo Toyota to serve you and excited you were able to find the best deal in town @ Longo Toyota. Keep spreading the word about Longo | Fred we can never have enough business. Enjoy what you drive -Team Longo

April 27, 2024

Good accommodations and service. Would come back. The price was a little bit high but still got job done More

by Hmendez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

We're so honored to serve you. Thank you for entrusting the team @ Longo with your auto care needs. Hurry back!

April 27, 2024

Longo Toyota has an excellent service department. Their service appointment process is very prompt and efficient and their advisors are really knowledgeable. I’m always very happy with my visits ther More

by Collins.22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

Thank you for your feed back on DealerRater, Collins. It's our pleasure to serve you, hurry back - Team Longo

April 27, 2024

Amazing experience! Jorge was great!! I would recommend this dealership to anyone! Definitely earned my business for any future car purchases More

by Jgsandoval469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

Thank you for your review on DealerRater. We want to say Congratulations on your vehicle and welcome to the family. Enjoy what you drive - Longo Toyota

April 27, 2024

Long time customer of Toyota. Longo Toyota provides excellent customer service from start to finish and thier service advisors really care about their customers! More

by reachkami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Apr 29, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for your loyalty and we're here for you. Please make sure to call us if you need anything - Longo Toyota

April 27, 2024

Jorge was all around superb. Answered all my questions and worked with a sense of urgency! Thank you very much. More

by Jgsandoval469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

Thank you for your recent visit to Longo Toyota. Jorge and team are so honored to serve you - Team Longo

April 26, 2024

Clean, accurate as it should be if talking about the real Toyota Dealership and overall. More

by Demitry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

Thank you for your feedback on DealerReater, we're honored to serve you - Team Longo

April 26, 2024

Very good I really liked the-service and working with Alex , he was very professional and quick. More

by Arin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

We're so happy to read of the excellent service provided by Alex. Thanks for stopping in and see you on your next visit - Team Longo

April 26, 2024

I arrived on time for my appointment, however, service was not provided on time. For an oil change, it took more than 3 hours More

by mustang
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Chu
Apr 26, 2024 -

Longo Toyota responded

Please accept our sincere apology for the long wait you endured during your recent visit to our dealership and cannot thank you enough, for being pro-active in setting your appointment in advance for service. Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices. Thank you for sharing your viewpoint

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