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Longo Toyota

El Monte, CA

4.8
4,837 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,838 reviews

May 03, 2024

I had a positive experience with Longo Toyota. Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took t More

by maddela3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your voice online and happy the team Frances | Mandi took amazing care of your during your visit @ Longo Toyota - Make it a great day!

May 02, 2024

The Salesman is Good I got a good discount and got my car the same day More

by jfluna22
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota for your auto care needs

May 02, 2024

Knowledgeable and friendly staff. Although they open at 7am, I got their 15 minutes early and they took me right then. More

by emailtobrooke
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
May 03, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted knowing the service team @ Longo Toyota, took amazing care of you and your investment (car). Hurry back

May 02, 2024

Jimmy Phan at Longo Toyota in El Monte was amazing. My girlfriend and I were looking for a new reliable car so luckily we found Jimmy and we are so happy we did. He showed us all the different models t More

by tonyhoang1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota responded

We can’t thank you enough for being a Longo valued guest and taking the time to share this with us. We'll commend Jimmy Phan and let him know how much you appreciated his service. Enjoy your new ride - Team Longo

May 01, 2024

Great job and the service department top notch! ! Would recommend to anyone looking for great results in a timely manner. More

by rodney.castellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Longo Toyota responded

Thank you Mr. Castellanos for visiting Longo Toyota Svc Dept and please hurry back

April 30, 2024

Ash was informative, acceptably persuasive and friendly! Plus he did a good job explaining the RAV amenities. ( Although I need a refresher course next w . More

by chispas101
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Longo Toyota responded

Thank you for your review about your visit to Longo Toyota. We're happy to read of the caring attention provided by Ash, please enjoy what you drive - Team Longo

April 30, 2024

I am glad the service department checked that my brake pads still are not worn out but my brakes had squealing which was a concern too. More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo. Our Service Manager, Danny Guerrero would like the opportunity to speak with you about this matter and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

April 29, 2024

Jimmy was very helpful and flexible in determining the right vehicle for my lifestyle. Jimmy was very patient and helped me get the best deal in looking for my next car. Additionally, Jimmy applied all th More

by jonathanau6694
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota responded

Congratulations on your most recent visit to Longo Toyota and delighted to know Jimmy took great care of you. Enjoy what you drive and welcome to the Longo Family.

April 29, 2024

They did a good job for my car, I am happy with the service they did for me. More

by susan.nagakawasusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jame
Apr 29, 2024 -

Longo Toyota responded

Thank you for taking time out of your day to share with others about your recent visit to Longo Toyota. We're humbled to serve you

April 29, 2024

Fred was so amazing and transparent. He made everything so simple and easy to understand. And he was able to my my down payment and monthly payment requirements!! Shout out Fred. He made More

by Sarahmc.sep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater. We want to say Congratulations on your First Time buying, how exciting this is. We're so honored to serve you and welcome to the family - Team Longo

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