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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

October 27, 2018

Excellent staff Very friendly, not hovering over me to make a sale. My sales Rep was very friendly, informative, and a conversation that instilled a calming effect. More

by Vinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ghaznavi, Saboktian
Oct 29, 2018 -

Longo Toyota responded

Good Morning - From all of us here at Longo Toyota we wanted to say CONGRATULATIONS..... Make it a great day Team Longo

October 27, 2018

Amazingly blessed thanks the LORD!!!!! I can happily say he’s an amazing man he’s straight forward really honest and will do what’s in his hands to help you ! I am very impressed and please More

by Shfanny08
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS. I'm so delighted to read of the caring attention provided by Isaac and the team. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director D: 626.580.6057

October 27, 2018

Waited 15 years for a car buying experience like this! I had had my previous Camry for 15 years and it was a great car. So, for my next I was looking to stick the same model. However, based on my experie More

by socalprinceofwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Longo Toyota responded

Good Morning socalprinceofwells and Happy Monday - it's Longo Toyota wanting to say THANK YOU so much for this awesome review on DealerRater Whoot Woo! I cannot wait to share this with Fred and the team. I know it will make their day, it certainly has made mine. Kary Loefler Guest Relations Director 626.580.6057

October 27, 2018

Excellent service Fred is the perfect example of a man with integrity! From the phone calls to the emails my experience was top notch! This was the most pleasant car bu More

by airtight1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Longo Toyota responded

Thanks for the shout out on DealerRater - Make it a great day and congratulations on your purchase at Longo Toyota/Fred

October 27, 2018

Top Notch! Fred Wiiliams made the purchasing experience pleasant. He is so personable, knowledgeable, and helpful! He put me at ease, listened, answered my quest More

by Eileen2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this amazing review about your visit at Longo Toyota. We know you have many choices when selecting a brand / dealership and we're all very honored you've chosen Longo Toyota / Fred Sincerely, Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

October 24, 2018

Best dealership to buy at Longo helped me buy a car. They were patient and helpful. My family has gone there for 3 generations and will keep coming back for many years. More

by Cris31415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater. Team Longo

October 23, 2018

Super Superior Support Excellent Mr. Oscar did excellent customer support service. #1 in my book.😃, I highly recommend Longo best dealership. Mr. Oscar employee of this month I highl More

by SOR!A WLS08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Oct 23, 2018 -

Longo Toyota responded

WOW - thank you for the shout out on DealerRater. Make it a great day and keep spreading the word about Longo Toyota / Oscar, we can never have enough business Team Longo

October 21, 2018

An excellent experience It was very valuable to me that Walter was fully aware of my financial and social conditions. You are very professional. It's hard to be human, but More

by 70135884Aa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki
Oct 22, 2018 -

Longo Toyota responded

WOW - want a humbling review - Thank you for making my day. I will make sure that Walter and the team receive a copy of this review, I know it will make his day. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota

October 20, 2018

Quality and Professional Dealership Every aspect of my purchase experience with this Deslership has been first rate. I started the process online. I than started e-mailing my representa More

by Ron G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Chang
Oct 22, 2018 -

Longo Toyota responded

THANK YOU so much for sharing your experience on DealerRater. We know you have many choices when selecting a brand / dealer and we're all very honored to have earn your trust. Make it a great day and thanks for the chat! Kary Loefler Guest Relations Director Longo Toyota

October 19, 2018

Tries to gauge cudtomers Keeps trying to contact me even after i told him the price is too high, and not to call me anymore. I really have nothing more to add. More

by Bob123
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Chang
Oct 19, 2018 -

Longo Toyota responded

Good Morning Bob123, I'm sorry for the continuous phone calls being made. It would be my pleasure to add a DNC to your profile. However, for me to do this, I will need information from you. DealerRater does not provide phone number and or emails (as they shouldn't). Please feel free to contact me at 626.580.6057 or kary.loefler@longotoyota.com Thank you Kary

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