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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

November 24, 2018

Fred Williams was absolutely wonderful in this process. Fred was able to hear my concerns and still meet my car buying needs. He was able to listen to all my concerns and needs for a vehicle while keeping i More

by vbasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for sharing with all of those who follow DealerRater about your visit to Longo. Make it a great day and keep spreading the word about Fred/Longo Toyota we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057

November 23, 2018

Awesome Salesman We truly enjoyed our transaction with Isaac! He went above and beyond for us. He never pressured us and presented us with numerous options. We woul More

by LtlIndianMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Longo Toyota responded

Good Morning LtlIndianMom - From all of us at Longo Toyota we wanted to THANK YOU so much for this awesome review. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Happy Holidays! Kary Loefler Guest Relations Director

November 23, 2018

Good stuff. Fred was start to finish awesome. Explained everything well and I never felt anything other than he had my best interests at heart. Would recommend to More

by Patrick_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Nov 26, 2018 -

Longo Toyota responded

Good Morning and Happy Monday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. Delighted to read of the caring attention provided by Fred and the team. Make it a great day and Happy Holidays! Kary Loefler Guest Relations Director

November 20, 2018

The Best Car Buying Experience in my whole Life Fred William. Jules Lee. Your Kindness. Understanding and Consideration made my experience extra special and most memorable. It was comfortable. Most More

by Maitaroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jules Lee
Nov 20, 2018 -

Longo Toyota responded

Thank you so much for such a kind and heartfelt review on your visit to Longo Toyota. I'm delighted to read of the caring attention provided by a few of our team members Jules/Fred. From all of us here at Longo we wish you a wonderful and safe Holiday! Kary Loefler Guest Relations Director

November 19, 2018

Great salesman, Great experience. This is my second purchase on a car and I got to say we got a great servicing experience. Very friendly, fun, and informative. Very sweet and also pro More

by Thebigbossride1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater - I'm so delighted to read of the caring attention provided by Christian - enjoy your brand new vehicle and keep spreading the word about Longo Toyota/Christian we can never have enough business. Hurry back & Happy Holidays! Kary Loefler Guest Relations Director

November 19, 2018

Very Helpful I came in as a walk in and Alex helped me choose the right car for me. I would recommend him 1000% Everything went smoothly and he did as much as poss More

by isa1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Liukimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Longo Toyota responded

Thank you so much for this awesome review about your visit to Longo Toyota and with Alex. We love 1000% excitement for sure! Make it a great day and Happy Holidays from all of us at Longo Kary Loefler Guest Relations Director

November 19, 2018

Fantastic Isaac was extremely knowledgeable, very friendly and helpful. I highly recommend working with him. He made the buying process go very easily and I am More

by Christi1234
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Longo Toyota responded

Hi Christi1234, Glad to read that Isaac took great care of you. From all of us here at Longo we really do appreciate your business. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

November 18, 2018

Never Disappoints!!!! I purchased a certified vehicle yesterday and I have to say that the Customer service was excellent! Cassy was very helpful and informative every step More

by ABeltran562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Lee in finance
Nov 19, 2018 -

Longo Toyota responded

Happy Monday and LOVE * LOVE * LOVE your sub-title "NEVER DISAPPOINTS" You deserve only the best when coming to Longo and we're all very honored you've chosen us for your car care needs. Call us if you need us, we're always here to listen! Kary Loefler Guest Relations Director

November 18, 2018

New car purchased Came in to test a used Corolla however it didn’t have the features we wanted. Fred was very helpful and understanding of what we wanted in the car. We More

by Vl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Second time customer I am a second time buyer. Unfortunately I bought a car about six months ago and was in a car wreck. I new that if I contacted Isaac he would help me o More

by Guardguy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Longo Toyota responded

We sorry to read about your accident and I hope you are okay after the collision. Longo and Isaac are always here to take care of your car care needs. Happy Holiday and please be safe! Kary

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