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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

December 05, 2018

Great service Fred Williams very personable and professional. He took time to explain everything. He showed us the car and how it works. I would highly recommend hi More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Maldonado
Dec 05, 2018 -

Longo Toyota responded

Hello D, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

December 04, 2018

Great Service I would like to apperciate Sam who helped us today to get my family a car he was very helpful , poliet , and he provided us great service . More

by jsrzx
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Longo Toyota responded

Hi jsrzx, Thank you for sharing your experience and kind words about Sam. We are very fortunate to have him as part of our team. Keep spreading the word about Longo Toyota! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

December 03, 2018

Resetting the bar for Toyota! My experience began the moment I visited the Longo Toyota website. During a two week period I visited several Local dealership web sites to find a tru More

by Georgiey22
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Longo Toyota responded

Hi Georgiey22, Congratulations on your Tundra truck and thank you for the awesome review! I am so pleased to read of the caring attention provided by our Team. What an awesome experience. We love reading when we have exceeded our guest expectations. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Again, Congratulations and keep spreading the word about Longo Toyota. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

November 29, 2018

Wide open great selection Ruben was fantastic. Approached quickly within a couple minutes, we already had a vehicle in mind so Ruben grabbed a golf cart to show us straight awa More

by Doanderson1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
Nov 28, 2018 -

Longo Toyota responded

Hello Doanderson1, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Ruben. From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

November 29, 2018

Convenient I love that you have pricing on your online page. Another local Toyota dealer won't show pricing. You need to go in. That dealer did not get my busin More

by Newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Nov 30, 2018 -

Longo Toyota responded

Hi, Thank you for sharing how helpful our site is versus other dealers. Keep spreading the word about Longo Toyota! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

November 27, 2018

Used Car Buying I looked and bought a used Scion from Longo Toyota. Ruben immediately approached us when we parked and quickly inquired about what I was interested in More

by Nykon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Longo Toyota responded

Thank you so much for taking the time to share your visit. We appreciate your efforts and will share with Ruben and the team. Happy Holidays from all of us at Longo Toyota. Kary Loefler Guest Relations Director D: 626.580.6057

November 27, 2018

Best Service! This is our second time purchasing a vehicle from Ruben and the experience was the same as the first he was patient answering all our questions and t More

by Marco46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Longo Toyota responded

Welcome back Marco46 so happy that you remember Longo Toyota for your second Toyota purchase. We wish you and your family a Safe / Happy Holiday Team Longo

November 25, 2018

Excellent customer care Excellent customer service, Sam was a huge help and provided the best sales help I’ve had. Very friendly and the process was the easiest I’ve had More

by Arangel17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Longo Toyota responded

Thank you for sharing with everyone about your visit to Longo Toyota. I will make sure that Sam receives a copy of this review, I know it will make his day Happy Holidays! Kary Loefler Guest Relations Director

November 25, 2018

Bought a Chevy Malibu Very easy and fast process. Ruban was very kind and friendly. Help us look around and find a car that fit my needs and found the right one. More

by MariaEstevez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Longo Toyota responded

Thanks for the shout out on DealerRater - from Team Longo

November 24, 2018

Michael Kim at Longo Toyota helped me in Georgia I was looking for a Prius prime, in Georgia. There was only one car in the entire metro Atlanta area. I found Longo Toyota through an app called ro More

by anowlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Longo Toyota responded

Good Morning to the State of Georgia - It's Longo Toyota wanting to say THANK YOU so much for entrusting us with your car care needs. We know you have SOOOO many choices from California to Georgia and we're all very honored you've selected us. Happy Holidays! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

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