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Longo Toyota

El Monte, CA

4.8
4,836 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,837 reviews

May 07, 2024

Edwin Posada was very courteous and professional. Spend time listening and answered all our questions. More

by J Wong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Posada
May 07, 2024 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and delighted knowing Edwin took wonderful care of you during your visit @ Longo

May 06, 2024

The check in time was pretty fast and my car was serviced and returned to me faster than the expected timeframe I was given. Longo has a lot of service lanes so everything went by smoothly. More

by gramirez1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
May 06, 2024 -

Longo Toyota responded

Thank you for visiting our service center @ Longo Toyota and delighted knowing your visit exceeded your expectations. Make it a great day and hurry back

May 06, 2024

I’m extremely grateful with all that Cassey Castaneda did for me. I will definitely keeping him in mind when my daughters are ready to purchase their car. I will also be happy to share with my family and fri More

by jjmsandoval70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Longo Toyota responded

What a wonderful review! It really means a lot to see this feedback about our team and we are so glad to hear that your drive home from Longo Toyota a satisfied customer. Thank you for your support.

May 05, 2024

Excellent customer service, very helpful especially Raymond Perez our sales agent. Have a huge inventories we’ve ever seen, very clean and will feel comfortable while waiting. More

by Romeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
May 06, 2024 -

Longo Toyota responded

We are grateful to have your business, Romeo. Thanks for taking the time to leave us a review! - The Longo Toyota team

May 04, 2024

Sales person was very informative and professional. Henry made the vehicle purchase easy.and smooth. More

by midorin15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and please enjoy what you drive

May 04, 2024

Jimmy Phan demonstrated compassion and care. He understood the feeling of the thought of purchasing your first car. He did not pressure me in purchasing the car. He was diligent and informative More

by vincentung93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Longo Toyota responded

We're happy to read that our team stands out above the crowd! Thank you for choosing Longo Toyota and for highlighting Jimmy's s great work. We wish you many safe and happy miles ahead!

May 04, 2024

Excellent, professional, responsive service. Great experience- relaxed, easy, informative, enjoyable. Received the truck I wanted at a fair price. Very satisfied. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Longo Toyota responded

David - Thank you for the great review! We’re thrilled to read that you had such a successful experience working with Andy Wong and the rest of the sales team @ Longo Toyota. We appreciate your support and hope to see you again.

May 03, 2024

Jimmy was absolutely helpful. His calm and professional energy really helped in the car-buying process. He explained everything so adequately and did not move on until we understo More

by delmydiaz917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota and delighted to read of the caring attention provided by Jimmy - Please enjoy what you drive and welcome to the Longo family

May 03, 2024

Johan Ramirez was was knowledgeable and a pleasure to deal with during this service appointment. More

by Tommarnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johan Ramirez
May 03, 2024 -

Longo Toyota responded

Thank you for sharing your visit online and happy Johan and the service team took great care of you.

May 03, 2024

I had a positive experience with Longo Toyota. Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took t More

by maddela3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your voice online and happy the team Frances | Mandi took amazing care of your during your visit @ Longo Toyota - Make it a great day!

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