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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

December 24, 2018

Great Dealership, Great Employee This is a fantastic dealership! Their inventory for Used and New cars is huge! Surpasses any local dealers (especially Santa Monica). I drove there More

by toyota tillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Dec 26, 2018 -

Longo Toyota responded

Hello toyota tillie, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Oscar gets a copy, I know it will make his day! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

December 24, 2018

Issac Banos is very professional and polite with extensive knowledge of the product of Toyota, he made our car buying experience very quick, easy, and painless More

by Issac Banos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Longo Toyota responded

Hello Issac Banos, THANK YOU so much for your feedback. I will be sharing your comments with Issac. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Lexus - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

December 24, 2018

100% satisfied I found myself in need of a new car right before the holidays. To say I was stressed about the entire car buying experience would be an understatement More

by CorollaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Longo Toyota responded

Hello CorollaGirl, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Welcome to our Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

December 23, 2018

No pressure to buy Came here and got a reasonable price on a vehicle I had my eyes on for quite while. Fred and Abel were very helpful and knowledgeable about the vehicl More

by Rogelio1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Dec 24, 2018 -

Longo Toyota responded

Hello Rogelio1984, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Abel and Fred, we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 19, 2018

Great first time experience at the service center This was the first time that I have used the service center(for Detailing) since I bought my Camry from Gracie 5 months ago. I was met by Mandi Davis More

by Carlos Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graciela and Estefani of Enterprise rent a car
Dec 19, 2018 -

Longo Toyota responded

Good Morning and Happy Holidays from all of us at Longo Toyota. Delighted to read of the ongoing care you receive when visiting our campus. I can't wait to share this review with Mandi, I know it's going to make her day, it certainly has made mine. Thank you for being the most important part of our business. Kary Loefler Guest Relations Director

December 18, 2018

Top Notch Customer Service We got a good price on a high quality used car through Longo Toyota. Cassey helped facilitate everything smoothly and quickly throughout the process. More

by Moh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Longo Toyota responded

Happy Holiday from all of us at Longo Toyota. Enjoy your purchase and keep spreading the word about Longo / Cassey, we can never have enough business. Hurry Back! Kary Loefler Guest Relations Director

December 18, 2018

I have been coming to Fred Williams for about 20 years. I h I been coming to Fred Williams for about 20 years. He is friendly, honest, knowledgeable and professional. I have recommended him many times to family More

by MariaG18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Longo Toyota responded

Hello MarciaG18, Thank you so much for continuing to be a LOYAL Guest of ours and for your kind words. We certainly appreciate you sharing your experience that you had with Fred. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

December 18, 2018

Good customer service Good communication. Deal was as expressed in email in response to internet inquiry. I am satisfied with the purchase and experience at Longo Toyota. T More

by 4cab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Longo Toyota responded

Hello 4cab, Thank you so much for your review. We certainly appreciate you sharing your experience that you had with Fred. From all of us here at Longo Toyota- Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

December 17, 2018

Longo Toyota el monte is the best This is my second time purchasing a car and overall love it! Great people and thank you to Cassey found just the right car I was looking for. More

by Stephy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Longo Toyota responded

Welcome back to Longo and glad you remembered to come and see us. I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made ours. Happy Holidays from Team Longo

December 17, 2018

Great buying experience Made a appointment online to look at cars. Got to the dealer was helped by Oscar. He took his time to show me quite a few cars with no pressure sales More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Dec 17, 2018 -

Longo Toyota responded

Thank you for the shout out on DealerRater and about your visit with Oscar at Longo Toyota. Make it a great day and keep spreading the word about Longo Toyota/Oscar we can never have enough business. Happy Holidays From Team Penske!

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