Back

Longo Toyota

El Monte, CA

4.8
5,055 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,055 reviews

February 03, 2019

Great Malik was very knowledgeable and made my car buying experience very smoothe and stress free.. I’m buying my next car here for sure . Thanks Malik More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Abbas
Feb 04, 2019 -

Longo Toyota responded

From all of us here at Longo Toyota we wanted to say CONGRATULTIONS on your recent purchase! Team Longo

February 03, 2019

Best car buying experience Our vehicle transaction was smooth and easy !! Ruben by far is the best salesman I’ve ever dealt with. First time buying and Longo and because of Rube More

by David1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Longo Toyota responded

Good Morning David1979 - It's Longo Toyota wanting to say THANK YOU so much for the shout out on DealerRater. I cannot wait to share this with Ruben and the team. Make it a great day and keep spreading the word about Longo / Ruben we can never have enough business. Kary Loefler Guest Relations Director

January 31, 2019

Fred was fantastic he showed me everything I needed to see o Longo Toyota is an excellent place to buy a vehicle. Especially working with Fred Williams yeah in the used car Department. They take their time expla More

by Carol8234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for sharing with those who following DealerRater about your visit to Longo Toyota. We really do appreciate your efforts. Team Longo

January 30, 2019

Excellent Ruben helped us alot , he was nice helpful and efficient, we bought a car that was at a good price, really recomend Ruben and would definitely come ba More

by Wcabrera03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Longo Toyota responded

Thanks for the shout out on DealerRater. Please drive careful out there is raining hard in SOCAL. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

January 29, 2019

Buying a car is never easy I had a great buying experience at Longo with Oscar. He was very responsive to all of my and my buying teams questions. He made the buying process smo More

by BrittMarie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jan 30, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for sharing your visit on DealerRater. We really appreciate all your efforts in recognizing one of our team members at Longo Toyota (Oscar). I cannot wait to share this review with him, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

January 28, 2019

Always late and I feel leak of honesty Everything time I come here I have to wait at least 7 hrs or my car have to spend night or two. No difference between you have appointment or walk-in More

by MagedEissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Monte Cervantes
Jan 29, 2019 -

Longo Toyota responded

My name is Kary Loefler, Guest Relations Director for Longo Toyota. First, I would like to apologize for your disappointing experience with our dealership. We pride ourselves on offering a level of personal service that is among the best in the world and it greatly concerns all of us when we fail to live up to the expectations of our guests. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. I welcome the opportunity to discuss this matter further with you at your earliest convenience. Please feel free to contact me directly at (626) 580-6057 or kary.loefler@longotoyota.com. We value your business and look forward to hearing back from you. Kary Loefler Guest Relations Director

January 26, 2019

Professional and courteous I have purchased 9 vehicles from Fred Williams. He is a very professional and knowledgeable person. Hope to buy another 9 vehicles with him in the fut More

by Elite Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Longo Toyota responded

Thank you so much for sharing your experience on DealerRater. I will make sure Fred and the team receive a copy of this review. Make it a great day and keep spreading the word about Longo Toyota / Fred we can never have enough business Kary Loefler Guest Relations Director Longo Toyota

January 26, 2019

Inquiring about lease option Very helpful and provided all the information I need in inquiring about the lease plans. We don’t chat to much but he is very responsive with all the More

by Win01dow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki
Jan 28, 2019 -

Longo Toyota responded

Thanks for the shout out on DealerRater and glad to read of the caring attention you received from Walter. Team Longo

January 22, 2019

Quick and Easy I was fortunate to have Isaac greet me when my wife and I walked in. I came looking for a specific model which can be hard to find. Isaac quickly show More

by Red4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Longo Toyota responded

Hello Red4Runner, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Isaac. From all of us here at Longo Toyota- Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

January 22, 2019

Happy customer I just want to thank Ruben and the finance team for helping us get a deal done very quickly. I will refer my friends and family for a very easy proces More

by Durannic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m so sorry I don’t have the names of the 2 gentleman that handled the finance.
Jan 22, 2019 -

Longo Toyota responded

Hello Drannic, Congratulations on your Prius! Cant wait to share your comments with Ruben. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

...
356
...