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Longo Toyota

El Monte, CA

4.8
5,055 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,055 reviews

February 13, 2019

Purchase of used Truck Fred Williams was great! Bought my 2nd truck from him. He made it possible to get the truck of my dreams. I’m very thankful for him and this dealershi More

by Brettbutler007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lee, Juan Reyes, Daniel Lee for tools
Feb 13, 2019 -

Longo Toyota responded

Hello Brettbutler007, Congratulations on your 2nd Truck!! We are very to happy to read that Fred made your dream come true. Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor E. jessica.galvan@longotoyota.com D. 626-580-6268

February 12, 2019

Great communication he’s very patient and gives the best communication doesn’t give you short ranswers.. is a friendly person ! definately someone to come to when it come More

by Sunnyj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater and delighted to read of the caring attention provided by Isaac. Welcome to Longo Family. Team Longo

February 12, 2019

Satisfied customer ! Great customer service, happy with my new Camry. Really satisfied, thanks to my guy Andy Wong! Would definitely recommend people to not just that Deal More

by fredy.giron2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Longo Toyota responded

Hello fredy.giron2016, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Andy we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 11, 2019

Fred is really honest man. It’s trustworthy I’m camed Longo Toyota dealership. Chose my dream car. I’m like this movement for buy first own car. it’s really memorable experience. More

by 7472064913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Longo Toyota responded

Hi 7472064913, It's Longo Toyota, wanting to say *** CONGRATULATIONS *** glad to read that Fred took wonderful care of you. Make it a great day and keep spreading the word about Longo Toyota. Fred we can never have enough business! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 10, 2019

Wonderful experience Ruben was extremely knowledgeable and helpful. As a first time buyer he went over all of my options in buying a certified preowned car and was patient More

by noel13727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Longo Toyota responded

Hello noel13727, Thank you for sharing your experience and kind words about Ruben and Marcos. We are very fortunate to have them as part of our team. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 10, 2019

Amazing Customer Service! I was referred to go see Fred Williams at Longo Toyota by my parents who had previously purchased their two Toyotas with his help. Our experience wor More

by JNavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Longo Toyota responded

Hello JNavarrro, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Fred gets a copy, I know it will make his day! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 10, 2019

Prius c Oscar is an excellent person he guided me trough the process of buying the Prius and make it easer and fast. He represents Longo Toyota with great hon More

by Charlie63#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Feb 11, 2019 -

Longo Toyota responded

Hi Charlie63#, Thank you for sharing your experience and kind words about Oscar. We are very fortunate to have him as part of our team. Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 10, 2019

Great service I intially contacted Longo online. They were quick to reply. I easily set up an appointment to view the car. When I arrived the car out with other cus More

by LMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Amiri
Feb 11, 2019 -

Longo Toyota responded

Hello LMB, THANK YOU so much for your feedback. I will be sharing your comments with Isaac and Will. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 05, 2019

Killing It! Cassey was amazing. I came in here looking for a new used car to help me get from point A to point B. Cassey helped me find exactly that. I’m very hap More

by Artorius13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to thank you for the shout out on DealerRater. I'm delighted to read of the caring attention provided by Cassey. Make it a great day and enjoy your recently purchased vehicle from Longo . Team Longo

February 04, 2019

Ruben Cardenas he was very nice RUBEN CARDENAS HELP US WAS EASY TO MAKE A GOOD BUSINESS WITH HIN THANK YOU VERY MUCH RUBEN CARDENAS WILL RECOMMEND MORE CUSTOMERS thank you More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Longo Toyota responded

Good Morning Christian - It's Longo Toyota wanting to say thank you so much for posting this review on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored to have earned your trust. Call us if you need us, we're always here to listen Kary Loefler Guest Relations Director

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