Back

Longo Toyota

El Monte, CA

4.8
5,057 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,057 reviews

March 03, 2019

Great service Ruben was very helpful when helping me buy my toyota Im. I had an issue with the monthly finance payments at first but he helped in getting it to a pr More

by Eddie2695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Eddie2695, Thank you for sharing your feedback. Were happy to read that Ruben was able to resolve your issue. Congratulations on your purchase and please continue to spread the word about Longo Toyota. Love Longo Toyota

March 02, 2019

Overall great experience I had a very pleasant experience buying a used car at Longo. The car was in great shape, the price was fair, and the process was easy. Isaac was accom More

by vee96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi vee96, Congratulations. Thank you so much for sharing your experience. Cant wait to share your comments with Isaac. Love Longo

March 02, 2019

Great service. Patient and courteous. Met with Fred Williams to purchase our third car from this dealership. Fred was courteous and helpful. He took time to answer all of our questions. If More

by Sansooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Sansooman, WOW! Congratulations on your third car! We are pleased to read you are a returning guest. Thank you so much for sharing your experience and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 01, 2019

Got a great deal on my purchase along with continued custome I had a great experience working with Isaac. I typically wait to give my reviews due to a lack of support after a purchase is made but Isaac continues More

by Jackiel89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Longo Toyota responded

Hi Jackiel89, Thank you for the awesome review! I am so pleased to read the continued attention provided by Isaac. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Great job to Isaac and Mandi! Keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

March 01, 2019

Very Happy Love his energy and happy with his customers service skills. He gave us what we wanted it and what we need it. Thank you! Ruben was very helpful. More

by Yamilet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Longo Toyota responded

Hello Yamilet, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Ruben. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 28, 2019

Honest and straightforward This was my very first time purchasing a car so I’ve visited a lot of dealerships before coming here. Being a woman in my 20s shopping for a car al More

by Lizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheri Jiang
Feb 28, 2019 -

Longo Toyota responded

THANK YOU so much and welcome to the Longo Toyota Family!!!! I'm so delighted to read of the caring attention provided by Ruben/Sheri. Make it a great day. Team Longo

February 27, 2019

Hovig at Longo is great I Have gotten a number of cars at Longo Toyota starting with the Penske guys they always have taken good care of me and my family. Hovig is great I h More

by bc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Feb 28, 2019 -

Longo Toyota responded

THANK YOU so much for posting your experience on DealerRater. I couldn't agree with you more about Hovig and his attention to detail. Keep spreading the word about Longo Toyota/Hovig we can never have enough business. Kary Loefler Guest Relations Director

February 27, 2019

My dream truck made a reality! Thank you for the service and attention , I never had to wait for my appointment time and the process was quick. The facility was impressive, and all More

by rdms2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Longo Toyota responded

I LOVE * LOVE * LOVE your header "My Dream Truck Made A Reality" WOW - I'm so delighted to know that you've entrusted us with your car care needs. Make it a great day and hurry back - Team Longo

February 25, 2019

Exceptional Oscar Orellana made purchasing a new Prius Prime easy. He was extremely professional. He had all my paperwork ready to go when I arrived. He took More

by Satisfied Buyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Feb 25, 2019 -

Longo Toyota responded

Hello Satisfied Buyer, THANK YOU so much for your feedback. I will be sharing your comments with Oscar. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

February 23, 2019

Excellent Service Sergio is very helpful, polite and honest. He truly cares about the customers and their needs. He is very attentive and knows what he is doing. I will More

by Karla25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Longo Toyota responded

Hello Karla25, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Sergio. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

...
353
...