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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

March 29, 2019

Toyota Mirai Arina demonstrated exceptional knowledge of the Toyota Mirai. I was on the fence about leasing a Mirai since it is new to the market. Arina was able More

by Wmmckeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Mar 29, 2019 -

Longo Toyota responded

Happy Friday Wmmckeen "Toyota Mirai" Boy are you ever going to enjoy this vehicle and so happy to read, of the caring attention Arina displayed during your visit. Make it a great day and keep spreading the word about Longo Toyota/ Arina we can never have enough business. Kary Loefler Guest Relations Director

March 28, 2019

Muy bueno persona Sabe hablar con respeto y amable con Las persones como tambien enseña today Las funcuines de carro les recommends busquen a cassey y hablamos yes More

by Conejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Longo Toyota responded

Muchas gracias por compartir tu experiencia. Equipo longo

March 28, 2019

Perfect Experience Arina was a pleasant surprise...knew her stuff and was extremely knowledgeable....appreciatedher time and helping us meet our needs....we will be back More

by Sean31585
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Mar 28, 2019 -

Longo Toyota responded

Thank you so much for this wonderful review on DealerRater - I will make sure to give a copy to Arina - this is really going to make her smile. Welcome to the Longo Toyota Family! Team Longo

March 28, 2019

Exceeded expectations This was not my first choice of a dealership to buy a car from, and I regret not going there sooner. They were very helpful and forthcoming with infor More

by Junebug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Longo Toyota responded

Good Morning Junebug and Happy Friday - At Longo Toyota it's never too late to come and visit us and happy you did. Cassey really does believe in taking care of call our guest and I'm delighted to read that you experienced this. Have a wonderful weekend and keep spreading the word about Longo Toyota / Cassey we can never have enough business. Kary Loefler Guest Relations Director

March 28, 2019

Ruben was awesome Ruben was really helpful made the deal go very smooth and also explained everything very well even got us lunch in the mean while we waited so excelle More

by Ashly1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for the shout out on DealerRater. We know you have many choices when selecting a brand / dealer and we're very honored you've chosen Longo Toyota / Ruben for your car care needs. Congratulations from all of us at Longo Toyota Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 27, 2019

Personable & Professional Known Cassey well over 6 years. I sought him out after the first experience buying a vehicle last year where he was the sales person. Again, he was re More

by Az
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Longo Toyota responded

Good Morning AZ and welcome back to Longo Toyota. I'm so happy to read of the caring attention provided by Cassey and the team. Make it a great day and enjoy driving it this weekend, it's going to be so nice out in SOCAL. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

March 27, 2019

Excellent Ruben was very accommodating. He was kind, easy to talk to and helped us find exactly what we wanted. This was my first time purchasing a vehicle and More

by gpvaldez24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Longo Toyota responded

Thank you so much for the shout out on DealerRater - From all of us at Longo Toyota we appreciate you entrusting us with your car care needs. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

March 27, 2019

Great service Cassey helped my father and I find a great car and helped us get it for a great price. Left with a car for myself and happy with it. Over all great ex More

by Arelidomi25
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Longo Toyota responded

Good Morning and Happy Thursday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase. I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made mine. Hurry back! Kary Loefler Guest Relations Director D: 626.580.6057

March 26, 2019

Great Experience Ashley was very nice and helpful. She listen to my concerns. She wasn’t pushy. She made sure I was happy with my decision. She got the deal done. I wa More

by Red0204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Longo Toyota responded

Good Morning Red0204 - Thank you for sharing, with those who follow DealerRater, about your visit to Longo Toyota. I will make sure that Ashley receives a copy of this review. Welcome to the Longo Toyota Family! Team Longo

March 26, 2019

Quick and efficent Friendly, quick and efficient service. Test drove in the lot was suffient. This was the second time we've purchased through Lingo and will do so again More

by Julia C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Longo Toyota responded

Hi Julia - Thanks for the shout out on DealerRater we certainly appreciate your efforts Make it a great day and hurry back to Longo Toyota Team Longo!

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