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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

April 13, 2019

Friendly knowledgeable service Came in to see a certified used Tacoma truck. It was beautiful. It was in person as it was advertised online. The service I got was very professional, More

by Townero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Apr 15, 2019 -

Longo Toyota responded

Good Afternoon Townero and Happy Monday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase at Longo - Sincerely, Team Longo

April 13, 2019

Review of Toyota Used Car Department I had a great experience here. I felt the entire process was a little long but overall we enjoyed our time here. Thanks again Longo Toyota! More

by Tcorolla16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Longo Toyota responded

Thanks for the shout out on DealerRater - We appreciate your business and keep spreading the word about Longo Toyota / Fred we can never have enough business... Make it a great day Team Longo

April 10, 2019

Great customer service I love going to Longo Toyota specially once I meet Ruben, he is a great person to buy a vehicle from. He has all the knowledge of all the questions th More

by kassandra01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Longo Toyota responded

Good Morning Kassandra01 - From all of us at Longo Toyota, we wanted to thank you for your efforts in recognizing one of our team members, Ruben. We know buying/leasing a vehicle is a very big commitment and we're all very honored your've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

April 09, 2019

"Review of Mandi Davis, service consultant for Longo Toyota" Well, what more can be said about Ms. Mandi Davis's stellar performance as a service consultant for Longo Toyota? Probably lots. She'll surprise you More

by L.P.T.
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Longo Toyota responded

What a great way to begin our day - WOW - thank you so much for sharing your experience on DealerRater. I couldn't agree with you more about Mandi, she's certainly one of many team members that really wants to go that extra mile for our guests. Make it a great day and THANK YOU so much for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

April 07, 2019

Stress-free car buying experience! As a first time buyer I was in good hands; Ruben was helpful and knowledgeable! I had several questions and he was able to answer all of them without More

by Corolla-2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Longo Toyota responded

Hello Corolla-2016, THANK YOU so much for your feedback. I will be sharing your comments with Ruben. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 06, 2019

Great Customer Service! Ruben was very helpful! He was kind and understanding. I took my parents with me and he was very accommodating with talking in English and Spanish! He More

by joselyne12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
Apr 08, 2019 -

Longo Toyota responded

Hello joselyne12, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Ruben we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 05, 2019

Quick Easy Purchase!!! Great Experience! My husband and I came to look at a used vehicle and we had a really good experience and ended up purchasing the vehicle. We purchased different car fr More

by Hillspressingonjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Apr 08, 2019 -

Longo Toyota responded

Hi Hillspressingonjc, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Fred. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 04, 2019

Love Longo This was my first time purchasing a car and Juan made the process so easy and was really helpful in finding me a car in my price range. He is an amazi More

by AndyCaldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Godwin
Apr 04, 2019 -

Longo Toyota responded

CONGRATULATIONS Andy - WOW what an exciting time this must be for you "First time Buyer" - We're all so honored that you've chosen Longo Toyota for your car care needs. Make it a great day, welcome to our family and hurry back! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

April 04, 2019

Excellent Customer Service Isaac Baños is very personable and knowledgeable. I appreciate he assisted my husband and me with the purchase of our Highlander. We will recommend hi More

by Lisa 3/31/19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Longo Toyota responded

Good Morning Lisa and Congratulations on you and your husbands vehicle purchased at Longo Toyota / Isaac. Make it a great day and have a wonderful weekend. Kary Loefler Guest Relations Director

April 03, 2019

A Toyota Scam Dealer I bought a car from this dealership 3 years ago on the used car side. Now I'm trying to sell it and There was an issue with the car fax that was makin More

by Ageorge562
Recommend Dealer
No
Employees Worked With
Apr 08, 2019 -

Longo Toyota responded

Hi Ashley, Thank you so much for sharing your experience. We are pleased to read that Mario was able to take such great care of you and was able to make sure you were happy in the end. We are always here to listen. We cant wait to see you here for your next purchase. Please keep spreading the word about Longo Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyo…

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