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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

April 21, 2019

Excellent service. Arina is a remarkable sales person. Not pushy but patient & most informative. She is efficient, concise with good time management skills. I am very sa More

by eleanor1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Apr 22, 2019 -

Longo Toyota responded

Hello eleanor1954, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Arina. From all of us here at Longo Toyota- Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 20, 2019

Great car buying experience at Longo Sales Consultant Jimmy Htun was very professional, courteous, honest and made sure I received the best deal possible. His effort was much appreciated. More

by AnnaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Longo Toyota responded

Hello Anna Marie, THANK YOU so much for your feedback. I will be sharing your comments with Jimmy. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 19, 2019

Best car salesman I have ever met! Wow, this is a VERY knowlegable guy who actually listens to the customer...Much respect for Cassey. What a great rep for Toyota products too...I could More

by Dudebro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. I cannot wait to share this with Cassey and the team. I know it's going to make their day, it certainly has made mine. Enjoy your Toyota and thank you once again, for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

April 19, 2019

Transparent and friendly Jorge made the car buying process easy. He was transparent and knowledgeable on all the questions I asked about the vehicles. He was not aggressive at More

by Vinicius1234
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Longo Toyota responded

Happy Friday - It's Longo Toyota wanting to say THANK YOU so much for posting your experience at Longo Toyota on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Longo / Jorge, we can never have enough business. Happy Easter to you and your family! Kary Loefler Guest Relations Director

April 17, 2019

Fred Williams in Used Cars My experience with Fred has always been exceptional. He's amazingly helpful, and showed me three different cars. Absolutely no pressure and we selecte More

by PhDWh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Longo Toyota responded

Hi pHdwH0, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Fred. We certainly appreciate you referring your friends. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

April 17, 2019

Oscar was helpful in every way! We drove 3 1/2 hours to Longo Toyota to buy a certified used Sienna SE model, and don't regret it one bit! I originally had spoke to Fred Williams abo More

by mimz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Apr 17, 2019 -

Longo Toyota responded

THANK YOU so much for coming to Longo Toyota. WOW - 3.5 hours boy, did you pass a lot of Toyota dealerships on the way and you selected Longo - We're so honored! I cannot wait to share this review with the entire team. Please know that even though you maybe miles away from Longo, we're just a phone call away if you need us, we're always here to listen! Welcome to the Longo Toyota Family Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

April 16, 2019

Another Amazing Experience After experiencing a horrible series of events at another dealership chain I suggested to my husband that we go back to Longo Toyota, despite it being More

by M. Readman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Longo Toyota responded

Good Morning M. Readman - THANK YOU so much and delighted to read that you had "ANOTHER amazing experience" at Longo Toyota. We are so honored to be your dealership of choice. I will make sure that Isaac and the team receive a copy of this review, I now it's going to make his day, it certainly has made mine. Welcome back! Kary Loefler Guest Relations Director

April 16, 2019

Arina Romanovskaya was Great! She was incredibly helpful and attentive but never pressured. She worked hard for me and got me a great price. Definitely would work with her again in More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
April 15, 2019

Great buying experience When I arrived at the dealership I was very interested in buying a Tacoma Pro, white. Arina immediately approached me. I told her what I wanted. S More

by Longo
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Apr 15, 2019 -

Longo Toyota responded

Happy Monday and THANK YOU so much for this awesome review - WOW, we all so honored at Longo Toyota to have earned your business. Make it a great day and hurry back! Team Longo

April 14, 2019

Fast. Easy. No hassle. Isaac was great help from the start. I am grateful he understood time was sensitive and managed to get us a great deal and out on time. Patient, court More

by Jomsio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Longo Toyota responded

Jomsio - Longo Toyota wanted to thank you, in your efforts in recognizing one of our team members, Isaac. We know a great deal of time is spent on researching on what vehicle/dealership is right for you. Welcome to the Longo Toyota Family and hurry back! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

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