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Longo Toyota

El Monte, CA

4.8
5,057 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,057 reviews

June 03, 2019

Everything was very fast and smooth I felt like there was no game to play. I asked them for the best deal and best fit for me and they delivered without giving me a run around. I test More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Jun 04, 2019 -

Longo Toyota responded

HI Kris, Thank you for choosing Longo Toyota for your car care needs. We're all delighted to read of the caring attention provided by Hovig and the team. Make it a great day and enjoy our recently purchased Toyota. Make it a great day! Kary Loefler Guest Relations Director

June 03, 2019

Extremely Happy and Satifed with Purchase Extremely happy with my Camry purchase. Ruben Cardenas was my sales rep and honestly it was the best experience I had while shopping around. Very pati More

by Bre143ru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Longo Toyota responded

Hello Bre143ru - Thank you for sharing with others about your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Ruben for your car care needs. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota

June 03, 2019

Awesome experience! This is a state of the art dealership and this was a relaxing experience. Full service facility and Fred Williams was the best! We are happy with th More

by Bobbycolby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Longo Toyota responded

Thank you so much for the posting on DealerRater. I will make sure that Fred receives a copy of this review, I know it's going to make his day, it certainly has made mine. Kary Loefler Guest Relations Director D: 626.580.6057

May 31, 2019

Exceptional Service from beginning to end Brandon made my fear of trading in my car and getting a used car the most comfortable and amazing experience. He heard everything I said in what I was More

by Jenaispuro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing with others who follow DealerRater about your visit to Longo Toyota and more importantly with Brandon Cruz. We know you have many choices when selecting a brand/dealer and we're all very honored to have earned your business. Make it a great day and enjoy your weekend Kary Loefler Guest Relations Director

May 31, 2019

Outstanding customer service After driving 3 1/2 hours, I was expecting to spend hours haggling on financing and pricing but Oscar and the team Longo made the process of purchasin More

by Joe75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 31, 2019 -

Longo Toyota responded

WOW - what a great review on DealerRater. Delighted to read of the caring attention provided by Oscar and the team. We know you must have passed quite a few dealerships along the way in your 3.5 hours worth of driving and we're certainly honored to have been selected your dealership of choice. Have a wonderful weekend and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

May 31, 2019

Best experience ever If it was not for Oscar Orellana I wouldn’t of came and purchased from Longo Toyota. His level of professionalism and his knowledge it’s what sold m More

by Jaraudoing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 31, 2019 -

Longo Toyota responded

Thank you for showcasing Oscar efforts when visiting Longo Toyota on DealerRater. I cannot wait to share this review with him, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

May 31, 2019

Great Experience Juan made buying my first car so easy. He took the time to explain everything that I didn't understand and he made the process go by fast. I would rea More

by Liz26
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Longo Toyota responded

Thank you so much for posting this amazing review on DealerRater and so delighted to read of the caring attention provided by Juan. We know you have many choices when selecting a brand/dealer and we're very honored to have been chosen by you for your car care needs. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

May 31, 2019

Very good experience. Juan is very patient and very accommodating. We got the car that we wanted. We surely recommend him to our friends and family who needs a car. More

by Beth R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Longo Toyota responded

Happy Friday Beth - it's Longo Toyota wanting to THANK YOU for the shout out on DealerRater. We appreciate your efforts. Have a wonderful weekend and keep spreading the word about Longo / Juan we can never have enough business Kary Loefler Guest Relations Director

May 31, 2019

This Dealership is the Best. I bought a CPO Prius V from Longo. As the V has been discontinued- it’s now the only Option. I worked with Brandon Cruz, who was helpful, low pressu More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Longo Toyota responded

Happy Friday TM - It's Longo Toyota wanting to THANK YOU for the shout out on DealerRater. We appreciate your efforts in recognizing our team and honored to have earned your business. Have a wonderful weekend Team Longo

May 30, 2019

Amazing experience: So this is my third truck lease with them the first two were with Neil Polzin and this one was with Lizette Vega. Neil evidently got promoted to anot More

by Hercules86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Polzin
May 30, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much and welcome back to Longo Toyota. I'm so delighted to read of the caring attention the team continues to provide. We are so very honored to have been your dealership of choice. Make it a great day and keep spreading the word about Longo / Neil / Lizette we can never have enough business. Kary Loefler Guest Relations Director

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