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Longo Toyota

El Monte, CA

4.8
4,836 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,836 reviews

May 19, 2024

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

May 19, 2024

Fred is awesome! Very professional and easygoing. He makes the whole process a pleasant experience that is typically stressful. Would definitely come back working wit More

by John
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

We're so happy knowing of the caring attention provided by Fred Williams @ Longo Toyota. Call us if you need us, we're always here to listen

May 18, 2024

efficient, well organized. clean facilities. cordial and helpful staff. timely notification on progress of workbeing done. no problem is scheduling appointment times. More

by rkanzaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota Svc Dept online and delighted knowing JJ (Jesus) took amazing care of you. Have a great week

May 17, 2024

Profesional and friendly technicians. Completed the service in a timely manor. Very satisfied with the service provided. More

by Lamiradaenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealterRater. Have a great weekend - Team Longo

May 16, 2024

The delivery was perfect,on time and the representative explained features really well Thx Longo More

by dthedlund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota responded

From all of us at Longo Toyota, we're honored to serve you. Enjoy what you drive - Team Longo

May 15, 2024

Excellent experience. I bought many cars in my lifetime ( several Mercedes), and this is the best experience, smooth and with No xx—neverfelt pressure what so ever includi More

by michael g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota responded

THANK YOU * for sharing your visit with DealerRater. Michael and team are honored to serve you. Welcome to the Longo Family!

May 14, 2024

Excellent Customer Service, very helpful. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. More

by Ajdurroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Ajdurroh responded

Very satisfied with the service with the dealer's service.

May 14, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your service visit with Benjamin | Longo Toyota. We're honored to serve you - Team Longo

May 13, 2024

My truck was ready slightly ahead of schedule and the attendent was friendly and tentative. More

by philipsouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Longo Toyota responded

Thank you for your recent visit to our service center. From all of us @ Longo Toyota we're honored to serve you.

May 13, 2024

Good experience, salesperson knowledgeable about product worry free buying experience will buy here again.😀😀 largest dealer and only sells at msrp! More

by Dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia guterriz
May 13, 2024 -

Longo Toyota responded

We love reviews such as yours, worry free and an excellent experience. Welcome to the Longo Family!

May 13, 2024

Michael was very thorough and helpful. He went the extra mile to help us! Very grateful. More

by meaganlupinacci
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Longo Toyota responded

We appreciate your review and rating on DealerRater. Thank you for your kind posting about your experience with Michael | Longo Toyota, we're honored to serve you.

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