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Longo Toyota

El Monte, CA

4.8
5,059 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,059 reviews

June 25, 2019

I will be coming back for future purchases! Abel Duran really made everything go really smooth and easy. He really helped us look for what we wanted at the price we needed. I would definitely co More

by Castellanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 25, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for posting your visit at Longo Toyota on DealerRater... Team Longo

June 25, 2019

Brand New Prius! I came in to trade in my Camry for a new Prius, and I truly had a wonderful experience! Brandon Cruz was the salesperson who helped me, and he couldn’ More

by furedim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Longo Toyota responded

WOOT WOO for you on your brand new Prius from Longo Toyota. I'm so happy to read of the caring attention provided by Brandon and the team at Longo. Have a wonderful rest of the week and keep spreading the word about Longo / Brandon, we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 25, 2019

Great service from start finish. Abel Duran made our car purchasing experience at Longo El Monte a real pleasure. He was informative, knowledgeable, polite and efficient. We were More

by KShawnC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 25, 2019 -

Longo Toyota responded

Good Afternoon KShawnC - Thanks for the shout out on DealerRater. We're so honored to have been selected by you for all your car care needs. Keep spreading the word about Longo Toyota/Abel we can never have enough business. Make it a great day and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

June 24, 2019

Great Experience I reviewed the cars online! I found the car that I wanted! I submitted my application and right away Jose Del Solar was reaching out to me. I provided More

by Gmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review. WOW we're so honored to have been selected by you to handle you car care needs. I will make sure that Jose receives a copy of this review..... Keep spreading the word about Longo Toyota/Jose we can never have enough business. Hurry back and welcome to our Longo Toyota Family! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 24, 2019

Car purchase Our experience with Oscar was great. His hospitality was professional and relaxing. He was thorough and detailed oriented when showing us card and a More

by agyhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 24, 2019 -

Longo Toyota responded

Hi Agyhome - it's Longo Toyota wanting to say THANK YOU so much for posting this awesome review. I cannot wait to share this with Oscar and the team, I know it's going to make their day, it certainly has made mine. Enjoy your Toyota!!! Team Longo

June 22, 2019

Terrific service Fred was very friendly and informative. Everything was explained thoroughly. I would highly recommend him and Longo to anyone Listens intently carin More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

Happy Monday - it's Longo Toyota wanting to say CONGRATULATIONS on your recent visit. I'm so delighted to read of the caring attention provided by Fred and the team. Enjoy your vehicle and keep spreading the word about Longo / Fred we can never have enough business. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota D: 626.580.6057

Jun 24, 2019 -

Longo Toyota responded

Thank you so much for sharing your feedback, on your visit to Longo Toyota. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Fred for your car care needs. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 22, 2019

Great experience facilitated by Andy I usually dread the car buying experience bc of all the procedures. However, Andy Wong made this process easy & fast in his ability to give me the inf More

by Vincent Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for entrusting us with your car care needs & delighted to read of the caring attention provided by Andy Wong. Make it a great day and enjoy your brand new Toyota from Longo Toyota Kary Loefler Guest Relations Director Longo Toyota E: kary.loefler@longotoyota.com

June 21, 2019

Fast, Well explained, supportive and simple Brandon Cruz is an excellent salesman. I would say he is the perfect examples of a salesman who could provide his customers the best service when purc More

by JoanneT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello JoanneT, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome Dealer Rater review. I will make sure that Brandon gets a copy, I know it will make his day! Jessica Galvan Guest Relations Supervisor D. 626-580-6268

June 21, 2019

Brandon Cruz makes your car buying experience wonderful I have now bought my 7th Toyota from Brandon Cruz of Longo Toyota. Each time I am treated with honesty, and integrity. I cannot appreciate how easy it More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arina Romanovskaya
Jun 21, 2019 -

Longo Toyota responded

Hello Joel, Congratulations on your 7th purchase with us, and thank you so much for sharing your feedback on DealerRater with Brandon. See you again soon. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

June 21, 2019

Great experience Staff was supportive and patient.Fred came in extra early to work with our schedule. He was informative without pressuring us to make a sale. More

by Tomasito2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Longo Toyota responded

Hello Tomasito2017, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

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