Back

Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,065 reviews

September 18, 2019

Amazing Experience with Car Salesman Juan Maldonado Juan Maldonado was super helpful and knowledgeable with answering questions about Toyota vehicles and helping me get the best deal possible. Best car More

by Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Longo Toyota responded

Hello Santiago, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Juan. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 17, 2019

Excellent Experience All around great experience. Cassey was super helpful, knowledgeableb and patient throughout the entire process. I would definitely recommend Longo an More

by Vin fiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Longo Toyota responded

Hello Vin fiz, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Welcome to our Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

September 17, 2019

Hovig Baghdassarian Hovig is a conniving dishonest salesperson. Had it not for my past experience (30 years ago) in car business as a salesperson and then as a manager, I More

by Tony Haddad
Recommend Dealer
No
Employees Worked With
Hovig Baghdassarian
Sep 17, 2019 -

Longo Toyota responded

Hello Tony, My name is Jessica Galvan, Guest Relations Supervisor for Longo Toyota. I would like to personally apologize for what transpired during your visit. Your experience is very important to us. We would like to discuss this further, I can be reached at 626-580-6268 or you may email me at jessica.Galvan@longotoyota.com. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.Galvan@longotoyota.com

September 17, 2019

Great experience Great experience, willing to go above and beyond to help you get the car you want at a reasonable price. Grateful for the genuine customer care receiv More

by Vanessamurcia2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Sep 18, 2019 -

Longo Toyota responded

Hello Vanessamurcia2, CONGRATULATIONS on your purchase. We are glad to read that you were take care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

September 16, 2019

Great customer service Had a great shopping experience, will definitely recommend friends & family to shop here & Juan was a very friendly & made everything fast & easy. Tha More

by Niecie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Longo Toyota responded

Hello Niecie, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Juan, we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 16, 2019

Best auto buying experience I came to finalize a purchase today and had my elderly parents with me. Antonio was an absolute pleasure to work with. He was patient and professiona More

by Adrienne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Wang , Antonio Avila
Sep 16, 2019 -

Longo Toyota responded

Hello Adrienne, Thank you for the awesome Dealer Rater review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Antonio we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 16, 2019

It was a good experiencia We are very happy with the Toyota corolla 2010 we bought. Cassey was very patient with us and kept showing us cars until we found one the right one More

by Froilan A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Longo Toyota responded

Hello Froilan A, CONGRATULATIONS on your new 2010 Corolla. We are glad to read that Cassey took great care of you. We definitely appreciate your business and look forward to seeing you for service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

September 16, 2019

New car Great service, up front, and helpful. Cassey is a great guy and personable. He made it very streamlined from beginning to end when buying my truck. More

by Tony Bartovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Longo Toyota responded

Hello Tony Bartovich, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Cassey. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 16, 2019

Helpful and Very Friendly Experience helped us view and test drive cars that we were interested in. Also helped us work towards a price that was in our price rang! More

by Cameronccm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Longo Toyota responded

Hi Cameronccm, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Brandon. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

September 15, 2019

Great Customer Service Issac was great in providing us service, and a fair deal. Although, there were some minor issues with the vehicle, Issac made sure they were taken car More

by Hpytoyomom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Longo Toyota responded

Hello Hpytoyomom, We are happy to read that Isaac was able to take care of everything for you. Keep spreading the word about Longo Toyota. Love Longo

...
324
...