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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

September 30, 2019

as promise, great deal and a smooth quick transaction Walk in on a Sunday afternoon, within 5 minutes was greeted by Jose. Told him what i was looking for and was quick in getting all the details and gi More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Longo Toyota responded

Hi Nancy - From all of us at Longo Toyota we wanted to welcome you to our family. I'm delighted to read of the caring attention provided by Jose and the team. Have a wonderful rest of the week and please keep spreading the word about Longo / Jose we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

September 29, 2019

Smooth transaction Preordered special edition and picked up on my bday! Everything handled well during the process with minimal hassles for test drive, paperwork, and de More

by Jkim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Longo Toyota responded

Happy October 1st Jkim - It's Longo Toyota wanting to THANK YOU for entrusting us with your car care needs and celebrating your BIRTHDAY AT LONGO. Have a wonderful rest of the week and welcome to the Longo Toyota Family Kary Loefler Guest Relations Director

September 27, 2019

Walter is awesome and the best salesman ever! Walter was able to answer my every question and fulfill every request I had. I would highly recommend him to anyone looking for a new vehicle. More

by Harmsway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kostecki
Sep 27, 2019 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota. We appreciate your efforts in recognizing one of our team members, Walter. Have a wonderful weekend and hurry back! Team Longo

September 27, 2019

Smoothest Transaction Ever! Making any large purchase is a big decision. We have many choices, but mainly make our buying decision by the way we’re treated and the kind of servic More

by Melisa T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ and my finance person
Sep 27, 2019 -

Longo Toyota responded

Happy Friday Melisa, I wanted to take this opportunity, to personally thank you for visiting Longo Toyota and giving us the opportunity to acquaint you with our company. As you can tell, we take customer feedback very seriously as it is our best indication as to how well we are serving our guests. Whenever we receive great feedback such as yours, about a few of our team members Ruben, Brandon and JJ, it really does validate all our hard work and dedication in providing the very best customer service available. Thank you for taking the time to post! Have a wonderful weekend and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

September 27, 2019

There are genuine people out there still! Abel helped me out tremendously. He followed through with all promises, with a smile on his face and turned my frown upside down. I can't thank him en More

by nwilson138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Sep 27, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs. I will make sure that Abel receives a copy of this review, I know it's going to make his day, it certainly made ours. Welcome to the Longo Toyota Family! Team Longo

September 26, 2019

Had a very pleasant car buying experience This is my second car buying experience at Longo Lexus and this time was even better/faster than the first time. I pulled up and grabbed the first s More

by MaryGirl79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs. I will make sure that Isaac receives a copy of this review, I know it's going to make his day, it certainly made ours. Welcome to the Longo Toyota Family! Team Longo

September 26, 2019

Nice, kind, no pressure sales from HONEST people. Everything about my experience was fantastic. Abel was the best car salesman I have ever experienced HANDS DOWN. He answered all my questions, he chec More

by LPW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godwin in finance. , Abel Duran
Sep 26, 2019 -

Longo Toyota responded

WOW - this is a wonderful review posted on DealerRater - THANK YOU LPW. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Abel / Godwin for your car care needs. Have a great rest of the week and hurry back! Team Longo

September 26, 2019

Great experience Very nice dealership with tons of awesome amenities. Sales person was helpful and friendly. Overall great experience. Would definitely recommend for a More

by James 626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 27, 2019 -

Longo Toyota responded

Happy Friday James - it's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase from our dealership. Glad to read of the caring attention provided by Ruben. Have a wonderful weekend and keep spreading the word about Ruben/Longo we can never have enough business. Team Longo

September 26, 2019

Great first car buying experience Very sympathetic and patient salesmen. He worked a lot of me and helped chose the best car for me and made sure I was well off when I left. Highly rec More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Longo Toyota responded

Hi Cesar - Thank you for your posting on DealerRater and appreciate your efforts in recognizing one of our team members, Sam. Have a wonderful rest of the week. Team Longo Toyota

September 25, 2019

Excellent Service Sergio was very polite, answered all of my questions, I didn't feel pressured to buy a car. He is very well researched about the vehicles in the lot, More

by Julia S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Longo Toyota responded

Thank you for your posting on DealerRater and appreciate your efforts in recognizing one of our team members, Sergio. Please keep spreading the word about Longo Toyota / Sergio, we can never have enough business - Welcome to the Longo Family! Team Longo

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